Firefox Community Forum

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

The last couple of updates seem to have impacted capabilities on Youtube. Specifically, under notifications, when you click the 3 dot option menu, the menu decouples from the option menu and goes to the top of the screen. Not the worst thing in the world but is incredibly annoying when trying to clear/hide multiple items.

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Deleting accumulated labels for deleted bookmarks

Good day,

I organize my bookmarks progressively, categorizing them by folders and labels. The labels are stored (libraries - above all the bookmarks) within their respective folder "labels". I deleted some bookmarks a few days ago and noticed that I am unable to delete the labels which have accumulated and been automatically recorded in the "Labels" folder.

How can I delete these numerous labels that are no longer linked to any bookmarks ?

Thank you for your responses and suggestions.

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Transfer and they asked me to use the private window option. I did that and it worked. I told We Transfer and this was there response.

Incognito mode works without extensions, so if it worked in Incognito and not in the regular mode, please try to disable all extensions/firewall/ad-blockers to see if it helps with the normal mode.

I don't know how to find these in Firefox to do this.

Please help me.

Thank You,

John Davidson

Bonjour, Depuis quelques temps il m'est impossible de marquer les onglets que je désire conserver. La fonction "marquer l'onglet courant" ne fonctionne plus. Sur le même sujet, il m'est également impossible d'effacer les marque-pages que je ne souhaite pas conserver. Donc, pour résumer, impossible de marquer de nouveaux onglets et impossible d'effacer les anciens qui ont été conservés. Merci de votre aide. Hello, For some time now it has been impossible for me to mark the tabs I want to keep. The 'Mark Current Tab' function no longer works. On the same subject, it is also impossible for me to delete tabs that I do not wish to keep. So, to sum up, it is impossible to mark new tabs and impossible to erase the old ones that have been kept. Thank you for your help.

https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference

Hi. I have followed the instructions on the Mozilla site above however this does not work. The Enterprise Roots keep reloading after a while.

Any idea how to stop this happening?

I have read many articles on this but nothing works. The E Roots will in initially not reload but eventually after a day or three its back.

Many thanks

in latest version of firefox this https://support.mozilla.org/en-US/questions/1367908 no longer works

How to disable Ctrl-T?

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Why hasn't Firefox updated since April 15? (It's currently the 28th). Things are lagging, primarily on You Tube (for the last 4 or more days), and normally updates don't leave as much time in between updates. Anyone know what's going on? Will it ever update or do I need to leave for another browser?

Hello everyone,

until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery and AdBlock, cleared the cache, am using the current version Firefox etc.

Without changing anything, I can no longer open the Theme Editor now– I keep getting the error message "there was a problem loading this page." Shopify support could not help and deferred me to Firefox.

A different browser isn't really a solution, although I can theoretically open the Theme Editor on Opera, for example.

Does anyone have any ideas how I can fix this, and access my shopify shop theme editor again via firefox?! Thanks in advance!!

Input most glaring background color, font color almost the same, makes it impossible to check input. How can i change background colour and font colour in those login windows on my Window 11 computer?

Thank you in advance and best regards

Roberto

now i have firefox as my default browser and i want to add youtube without losing bookmarks add ons and all my configurations I f i refresh youtube wont i lose all those and i do not remember my firefox password either please help me

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK with YouTube and other websites that have sound are OK with Firefox.

I reinstalled Firefox and rebooted the computer - still has the problem.

I'm using Windows 11 24H2 (home) on my desktop.

Win11 Pro 23H2 up-to-date, just d'ld "Firefox Installer.exe" and tried to run. Box pops up: "Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows IO or newer. Please click the 0K button for additional information." Exactly what does the Firefox installer query to determine the OS version?