Firefox Community Forum

Ever since the last update, I can no longer watch recordings on xfinity stream with Firefox. What happened? Can I fix it? I sometimes have to start watching programs late, but they wont play while recording. I can watch those same recordings when they are finished, but not while they are still recording. I can watch those same recordings while recording on Chrome and Safari so it's not an xfinity problem. But for some reason not on Firefox anymore Is there a setting I need to change? Thanks Ron

I updated my Microsoft office to the latest office 365 desktop version. The install changed something, and any link in an e-mail now gets sent to Edge, rather than Firefox. I checked all the file extensions and made sure they all point to Firefox, but the problem is still there. Any suggestions for what to try next?

When I login to a site where there are many widgets (windows) on the screen - the windows are all missing scroll bars. If I login under a different browser they are there. This happened about a week or so ago. It has to be a setting change in Firefox. Please advise.

I have the latest Mozilla browser. I have Yahoo Mail and each time I open an email from Kohls.com, the images appear for a split second and then disappear and are replaced by a white box with a little symbol in the upper left corner. This only happens to about half of the images in the email. If I open the email in a separate tab, the email appears normal. This only occurs in Firefox, not in Edge nor Chrome. I have used aI to check all of my security settings and nothing is wrong with them, it is just something of how Firefox renders the Kohls.com emails. They are the only emails that act this way. Please help!

Firefox is taking minutes to load tabs and once loaded it goes offline. It has been going offline for some time but it was only for short periods and I was blaming my router or internet connection but recently the offline periods have gone on for so long that Firefox is unusable and I have had to revert to another browser. There are no error messages other the "offline"

Actually, I believe the aspect of a browser that should not be changed casually is the UI that users interact with while browsing, such as tabs and sidebars. Any changes to configurable UI elements are acceptable, but Firefox should now refrain from altering the UI and instead focus entirely on fixing bugs and optimizing performance. The UI represents the face of a browser, and constantly changing it not only fails to attract new users but also neglects the needs of existing ones.

My Firefox VPN is still showing as nearing my limit, despite it now being October everywhere in the world. Why hasn't it reset to 50GB? I've tried restarting Firefox and it didn't make any difference. It still shows "Getting close to your VPN limit. You have 2.2GB of 50GB left this month."

I synced the wrong Firefox profile to mY Mozilla account. I hence deleted the account to get a reset. But now I can't sync any more, because I get the message: your profile was previously synced to a different account, create a new profile. How can I activate sync again?

Hi, since the latest update, whenever I'm in a tab (e.g. email or personal website) and I go to upload files, all tabs show the last location of the last upload from any tab whereas previously they showed the location of the relevant tab. E.g. on a tab for my website it would previously open the location of my website files and if I switch to my email tab it would open the location of my email attachments. Now it doesn't seem to remember the loaction by individual tab it just starts in the location of the used loaction across all tabs.

Not sure if that makes sense, it's very annoying as I have to keep searching the location again between tabs.

Can this be changed back please so it remembers locations on a individual tab basis and not globally?

Thanks

When I reinstalled Firefox, my categorized bookmarks were no longer visible. I re-categorized them using "Manage Bookmarks" and it was then Bookmarks Menu. But when I opened Firefox to use it, there was no "Bookmark Menu" and only "Bookmarks", where they appear but not categorized. Where do I find "Bookmarks Menu"?

After a while bookmarks disappear from the browser tab and the only way to recover is to close the browser and open a new page that requires signing out of opened sites and starting over. Just started with new update release.

Get error message An error occurred while processing your request.

Reference #97.ab560e17.1791126296.d756946b

https://errors.edgesuite.net/97.ab560e17.1791126296.d756946b

and cannot access att.net email. This started on Friday after I got an update from Firefox. can you help?

The edit icon on lower right splash page selects which photo for background display. My photo will not display and ignores my selection. Nothing happens. I have spent 24 hours trying to customize my Firefox but cannot complete my goal. Help!

This morning, I can no longer download (Save) files to my computer, nor check/change settings in Firefox. Tried all troubleshooting steps to no avail.

If I delete and reinstall Firefox, will I lose all my Bookmarks, etc.? Running version 157.0 (aarch64).

Appreciate any help!

Hello, I am unable to use henry.boerger@icloud.com to sign in to or create a Mozilla account.

When I try to sign in with this address, I receive the error: “Primary account email required for sign-in.”

The Mozilla account that may previously have been associated with this address currently uses henry.boerger.hh@gmail.com as its primary email address. In the account settings, no secondary email address is listed.

Nevertheless, henry.boerger@icloud.com still appears to be associated with a Mozilla account internally.

Could you please check the account association and remove/release henry.boerger@icloud.com so that it can be used as the primary email address for a Mozilla account?

Thank you.