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  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 1 month ago

Answered by tony289 1 month ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 3 months ago

Answered by Paul 3 months ago

  • Solved

Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <=… (read more)

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Asked by fatherknowsbass 3 months ago

Answered by James 3 months ago

  • Solved

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or … (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

I created a YouTube video and embedded it on my website; is not usable because it is embedded from another site

Hello, I created a 1+-minute video on my YouTube channel and then posted it to my GoogleSite. But Firefox will not allow it to play because it is embedded from another s… (read more)

Hello,

I created a 1+-minute video on my YouTube channel and then posted it to my GoogleSite. But Firefox will not allow it to play because it is embedded from another site. Can you kindly help me understand how to get around this?

My goal is to create content on YT that only I can embed on my site. Yet it does not seem that there are options allowing for this. My desire is to share some wondrous FREE visual content AND to protect it by funneling it to my site.

Please know that I am not a techie as you most likely are, so your explanation is appreciated. And your assistance! Thank you. MC { yt is @ starbrightone7 } { website is wwwDOTharmoniccoherence.co ... the ABOUT page }

Asked by starbright.one.astrology 2 months ago

Answered by cor-el 2 months ago

  • Solved

How do I get the old "custom history" options back?

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were a… (read more)

The latest version of Firefox desktop has changed the "custom history" settings lumping forms and history with browsing history and downloads history. Before these were all separate options which was much more useful. How can I get the old menu back?

I don't want to just untick the higher menu "remember search and form history" as I want firefox to remember form and search history during a session - I often have firefox open for several hours at a time. But I do want to know when I close firefox that it will purge form history, but keep browsing and download history.

Asked by mozillauser99 2 months ago

Answered by mozillauser99 2 months ago

  • Solved

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 2 months ago

Answered by cor-el 2 months ago

  • Solved

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (read more)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Asked by dariuspumma 1 month ago

Answered by dariuspumma 1 month ago

  • Solved

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (read more)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 1 month ago

Answered by michael.reisman 5 days ago

  • Solved

Can't get other dictionaries working

I am (again) running into trouble with spelling. I got this offered to me: https://www.google.com/search?client=ubuntu-sn&channel=fs&q=how+to+set+dictionary+in+f… (read more)

I am (again) running into trouble with spelling.

I got this offered to me: https://www.google.com/search?client=ubuntu-sn&channel=fs&q=how+to+set+dictionary+in+firefox

Doesn't quite work. Wrong things declared, etc.

I see a "badly spelt" word. Double click, go to add dictionary.

To the best of my knowledge, it is installed. Others point me to about:config spellcheck.dictionary

But that is not really offered to me when I am typing the name. So probably doesn't exist.

I'm trying ITMT, but would like some help please.

Asked by teeny_weeny 3 weeks ago

Answered by James 3 weeks ago

  • Solved

Shortcut key for AI Chatbot sidebar?

Can you tell me the key(s) to open the AI Chatbot sidebar under Firefox Labs? (or implement one if you haven't) every time i hit the X to close it (as it takes up a lot o… (read more)

Can you tell me the key(s) to open the AI Chatbot sidebar under Firefox Labs? (or implement one if you haven't) every time i hit the X to close it (as it takes up a lot of space) there is no easy way (that i can find) to reopen it without clicking through a bunch of stuff. Thanks!

Asked by dripsalot616 1 week ago

Answered by TechHorse 1 week ago

  • Solved

Firefox new tab wallpaper isn't displaying properly

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpap… (read more)

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpapers' on the new tab page to try to fix the problem but nothing happens. No wallpapers show up under that section either where it used to be when it was working. I've restarted Firefox and the same thing happens. I have not enabled any third party CSS wallpaper.

Apart from that, everything else is working as it should. I'm sort of a computer-idiot so if anyone could please use layman's terms it would be very much appreciated!

Asked by cinematicnovella 3 months ago

Answered by cinematicnovella 3 months ago

  • Solved

Firefox won't allow me to access facebook.com

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver… (read more)

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Asked by Steven Churchill 3 months ago

Answered by Steven Churchill 3 months ago

  • Solved

New sidebar can't be closed with keyboard shortcuts?

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them… (read more)

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them the same way. This still works to close the actual bookmarks/history, but the sidebar doesn't return to being hidden (despite being hidden before I opened them), it hangs around taking up space on the left of my screen. Even after I removed everything so it's just a useless blank rectangle with "customise sidebar" at the bottom, it defaults to staying open unless I click the button. It's really annoying. Is there any way to make it hide itself again automatically once I'm done using it?

Asked by lilacnight 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Bookmark icons and fonts are too small

The bookmarks icons and fonts are too small for my older eyes on my new Ubuntu computer. They are bigger on my older Ubuntu computer. I have tried to find out how to enla… (read more)

The bookmarks icons and fonts are too small for my older eyes on my new Ubuntu computer. They are bigger on my older Ubuntu computer. I have tried to find out how to enlarge them without sussex.

I am aware of the Zoom feature for a webpage itself, I am not asking about that. I simply want to have my bookmark toolbar FONTS and ICONS larger.

This has been frustrating. Perhaps including an EASY way to do this for future updates, or an app suggestion that would solve the problem. Thanks for your consideration and (hopefully) help.

Asked by mapremlalitya 4 months ago

Answered by ThePillenwerfer 4 months ago