Showing questions tagged:

Lost bookmarks after latest update

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and fin… (read more)

I'm trying to restore bookmarks after latest update. I get to the Import and Backup dropdown and pick Restore. there is nothing listed. I can go into my "C" Drive and find my "bookmarkbackups" folder and see the files. How can I get it reinstalled?

Solved 1 1 10

Some sites will not load on Firefox desktop Windows 11

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypa… (read more)

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

Solved 6 1 203

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved 7 1 203

How to block McAfee pop-ups on firefox

I bought a new hp notepad and McAfee keeps popping up. I followed the instructions on internet to no avail. Please help my new notebook is useless to me with mcfee popups… (read more)

I bought a new hp notepad and McAfee keeps popping up. I followed the instructions on internet to no avail. Please help my new notebook is useless to me with mcfee popups

Solved 4 1 80

Peacock no longer works. I can sign in, but the main menu appears for a split second, then the screen goes black.

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu … (read more)

I used to be able to log into Peacock without issues. Either Firefox changed something or Peacock did. But it no longer works correctly. I can sign in, but the main menu appears for a split second, then the screen goes black.

Solved 1 1 70

I can't do anything with Firefox because I keep getting a message that it is still open, but it is not. How do i close it?

I wanted to refresh Firefox. When I downloaded the installer from the Mozilla website, I got this message: "Firefox is already running, but is not responding. The old Fi… (read more)

I wanted to refresh Firefox. When I downloaded the installer from the Mozilla website, I got this message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." I finally downlaoded it from the App store and now I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I can't recollect doing anything lately that would have caused such a problem. I don't mess with the registry, and I don't use rogue programs. I do have a Surfshark VPN, which I disabled to download the latest version of Firefox.

I am running Windows 11 on a Dell PC, which is about 6 months old.

I didn't have any problems until reciently.

How can I fix this?

Solved 2 1 30

Can anyone please tell me the most current version of Firefox I can instal on an old MAC Sierra 10.12.6

I need to udate my current version of Firefox, however, my MAC is so old that it wont run the most currnet version of Firefox. Can anyone tell me which version will run o… (read more)

I need to udate my current version of Firefox, however, my MAC is so old that it wont run the most currnet version of Firefox. Can anyone tell me which version will run on my MAC Sierra version 10.12.6 Thank you.

Solved 4 1 70

How to never, never, never, never, ***never*** (!!!) restore previous session?

Please forgive me if this question was already answered and that I might have accidentally overlooked that answer. I'm running Firefox 144.0 (64-bit) under Debian 13 (lin… (read more)

Please forgive me if this question was already answered and that I might have accidentally overlooked that answer.

I'm running Firefox 144.0 (64-bit) under Debian 13 (linux).

I want to configure Firefox to never restore any previous session when it starts up, irrespective of how Firefox was last exited.

Even if a running Firefox session was externally killed via some sort of system command or because of a reboot, I never, never, never, never, never, never, never, NEVER (!!!) want it to restart in any previous session.

I ALWAYS (!!!) want Firefox to launch with its default start page, no matter what.

I tried all of the suggestions that I have found on line about how this might be accomplished, but with each one of them, there are cases where the previous session was restored.

I repeat, I do NOT (!!!) EVER (!!!) want the previous session to be restored, under any circumstances.

Is there a way to accomplish this?

Thank you in advance for any suggestions, and again, please accept my apology if this has been answered and I overlooked that answer.

Solved 6 1 242

Internet not working through browser.

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet s… (read more)

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet stopped working on the browser (I was on the web for about an hour before this). There was no change to my behavior, I had been on the same site for the whole hour, and had been interacting with the site during that time. My computer still says it’s connected to the internet, and I was even able to play an online game on my computer that I had downloaded, so it looks like my computer is connected to the internet. I’ve tried to clear my cache and open private windows but that didn’t help.

Solved 1 1 300

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 1 7065