Showing questions tagged:

Lost everything

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also I tried loading the old profile god knows what it is called, and there's sti… (read more)

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also

I tried loading the old profile god knows what it is called, and there's still nothing

WHY DOESN'T FIREFOX BACKUP EVERYTHING BEFORE FORCING CHANGES

TURNS ME OFF USING FIREFOX.

Open 1 2 11

All my history and booksmrks have disappeared.

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back. … (read more)

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back.

Archived 17 2 262

I have for years disabled crash reporter on firefox, however it recently crashed 149.0.1 (64-bit) & sent info ANYWAY!

I have for years disabled crash reporter on firefox, however it recently crashed 149.0.1 (64-bit) & sent info ANYWAY! it then upgraded to 149.0.2 WHY is this NOT bei… (read more)

I have for years disabled crash reporter on firefox, however it recently crashed 149.0.1 (64-bit) & sent info ANYWAY! it then upgraded to 149.0.2


WHY is this NOT being honored ? firefoxCrashOFF.jpg attached

Open 2 44

All my saved tab groups disappeared out of nowhere

I use tab groups actively and would save much of my work in my ever-growing list of tab groups. I saw today that many of them had disappeared. I wasn't signed into Firefo… (read more)

I use tab groups actively and would save much of my work in my ever-growing list of tab groups. I saw today that many of them had disappeared. I wasn't signed into Firefox and nor do I have any different profiles made. I see two tab groups that I made yesterday but none from before that. How could this happen? How do I recover so much of the work I had saved up?

Open 2 2 170

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was … (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, and we can help unlock your account.

Solved 1 2 461

Firefox does no save tabs on shutdown

Steps to reproduce Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox. Expected behavior On startup, Firefox should r… (read more)

    1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

      1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

      1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

      1. Device & build information
  • Device: MacOs Tahoe 26
  • Build version: firefox 148.0.2
  • First seen version: MacOs Sequoia
      1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

Open 13 2 175

The new setting for selecting a search engine in the search box very inconvenient.

The latest version of Firefox appears to have updated a setting: When selecting a custom search engine in the address bar or search box, you now need to click the mouse t… (read more)

The latest version of Firefox appears to have updated a setting: When selecting a custom search engine in the address bar or search box, you now need to click the mouse three times (click the dropdown button on the left side of the box - select search engine - search); previously, after entering search terms in the search box, you only needed to move the mouse icon below the box to automatically display all search engines, and then click the desired engine to search directly, thus completing the search with just one click.

The old setting was very convenient; while the new setting forces me to click several times every time I want to search for a term in the search bar.

I hope the support team will address and improve this issue.

Solved 7 2 99

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Open 3 2 95

Recent Activity Thumbnails Not Displaying for My Website Despite Correct OG Tags

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, … (read more)

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, Fox News, Xfinity) display their OG images correctly in the same section. Environment: Extensions Installed: uBlock Origin, FireShot (both tested disabled with no change)

Evidence That OG Images Are Correctly Configured:

Google Search Console "Insights" section correctly displays my OG images Social media preview tools show images correctly Images load directly when URL is accessed in browser Image specifications meet requirements: 1200×675 pixels, 132KB file size, JPEG format

Example OG Meta Tags (verified correct):

Open 1 1 218