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Disappearance of saved groups tabs

Hello One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and… (read more)

Hello

One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and saved - disappeared!

The tabs disappeared and all the sites saved within them disappeared also.

Please your help

Asked by meirtu 5 months ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Bar across the top, (toolbar?) contains far too many tabs

The bar across the top (has "View recent browsing across Windows and devices" at the left end) has far too many remembered tabs. It's only happening on this platform (my… (read more)

The bar across the top (has "View recent browsing across Windows and devices" at the left end) has far too many remembered tabs. It's only happening on this platform (my wife's) and not on mine. Both running Windows 10, although I'm switching us both to newer platforms because of Windows 11.

There must be some way to turn off that bar in this platform, but I can't understand all the Firefox on-line help documents, because there's no place where there is a diagram indicating what that bar is called.

Asked by hal.giles 6 hours ago

Lost History After OS Upgrade

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so… (read more)

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so two days ago. Now, I found that I do not have under History any of the former sites I not only visited but also had tabs open. What can I do, if anything, to recover them? Under the Add-ons Manager, if this helps, I already had the app Tab Session Manager, but don't know how to use it. Thanks to all in advance who may have made this same upgrade. Many out there are still on Windows 10.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 15 hours ago

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different br… (read more)

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Asked by aandersonjr 8 hours ago

Last reply by James 6 hours ago

Data Tables open but close immedaitely

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables… (read more)

I have an Investors.com account and a feature they offer is a stock sector data table that shows recent performance and other information. When I try to open these tables they close immediately, but if I use my tablet with a different browser they will remain open. I believe this is a simple setting that I need to adjust, but I don't know enough to figure it out.

Asked by dgardelldarin 9 hours ago

Last reply by dgardelldarin 7 hours ago

FireFox menu bar keeps popping up when I click onto another window and then return

So within the last couple of days Firefox has started toggling the menu bar even though I have it disabled/hidden. If I were to click off of the browser to check Discord… (read more)

So within the last couple of days Firefox has started toggling the menu bar even though I have it disabled/hidden. If I were to click off of the browser to check Discord for example, it pops up when I click back on and literally moves stuff down--which makes it annoying if I try to click back on to enter a web address.

Anyone else having this problem?

Asked by cmcbri3 8 hours ago

Having to repeat logins on many sites

Unlike before, many sites that I visit regularly, I am now having to log in every time I visit, including support.mozilla.org. Did I unknowingly change something, some s… (read more)

Unlike before, many sites that I visit regularly, I am now having to log in every time I visit, including support.mozilla.org.

Did I unknowingly change something, some setting? or perhaps it's due to an addon?

Asked by noel_envode 2 days ago

Last reply by noel_envode 8 hours ago

Firefox Version 145 - Horrible - having many problems trying to log in to websites

Hello all... This is driving me crazy. I have the latest version Firefox 145 installed, however, this morning I discovered that while trying to log in to various banks … (read more)

Hello all...

This is driving me crazy. I have the latest version Firefox 145 installed, however, this morning I discovered that while trying to log in to various banks for my credit cards, I've been getting "inability to login" messages, or a blank page comes up. Even when I try to change passwords (which I really didn't need to do), I keep getting denied.

I cleared all of my cache, but that does no good whatsoever. This the worst set of bugs with Firefox that I've ever experienced.

Yet, when I use Microsoft Edge to log into all of those sites, there are NO issues whatsoever.

What gives here - what went wrong?

Ben Herrmann Fuquay-Varina, NC

Asked by benherrmann1 12 hours ago

Last reply by benherrmann1 8 hours ago

  • Solved

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 5 months ago

Answered by T Fontana 5 months ago

New profiles dissappeared after restart

I have been using old-style profiles for a long time, but they didn't work so well for me. The new profiles system was great - specifically that each one was a FF instan… (read more)

I have been using old-style profiles for a long time, but they didn't work so well for me. The new profiles system was great - specifically that each one was a FF instance that could be opened and quit independently of any others (and most importantly had a different icon). I setup 5 or 6.

But i quit all my FFs due to memory issues. Then after restarting a FF, it was an instance from the old profiles system and there was no profiles item in main menu (under three horiz lines top-right).

Going to about:profiles didn't show them (as expected).

I started from command-line to launch FF with Profile Manager and after selecting a profile that way, then there now a Profiles menu item. However it empty.

I had a look and there is a ` ~/Library/Application Support/Firefox/Profile Groups` that contains a number of sqlite files and each has a -shm and -wal file also. I looked in the profiles table for each of these. 1 lists all the new profiles I created and one points to default old-style Profile instance that opens (ie. Profiles/Main-Firefox-Window).

about:config - browser.profiles.enabled is true

I also noticed a browser.profiles.forceEnableRefresh but it appears to be undocumented.

My question: HOW can I restore my new profiles? I put some work into icons etc.. and of course their history, so i don't want to have to recreate them.

Asked by brooke5 9 hours ago