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  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

  • Solved

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 1 week ago

Answered by Balázs Meskó 1 week ago

  • Solved

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Asked by computerlady29048 1 month ago

Answered by Denys 4 weeks ago

As of today, Firefox gets an "Access Denied" when accessing goddady.com. Chrome works.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server. Reference #18.acf7d517.1771548295.4f66cee0 https://errors.edgesuite.net/18.acf… (read more)

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Asked by lyleleverich 3 weeks ago

Last reply by Denys 6 days ago

  • Solved

Address bar search

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which sear… (read more)

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which search to use, and I don't want it to search in the address bar. I want it in the search box. Thanks.

Asked by TikvahCo 2 weeks ago

Answered by Denys 2 weeks ago

Passwords Lost

Dear Sir/Madam After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it corre… (read more)

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 2 months ago

Last reply by Paul 2 months ago

Restore yesterday firefox

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks … (read more)

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Asked by Amigo Abass 1 week ago

Last reply by Amigo Abass 1 week ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 5 months ago

Answered by Denys 5 months ago

  • Solved

access denied to lots of websites.

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. every… (read more)

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. everything I could do. nothing works.

could you tell me what else I can try?

Asked by korenish 1 week ago

Answered by Paul 1 week ago

Feedback

I’ve been trying for 30 minutes to find how to just give Mozilla feedback. It’s intentional. These ghouls don’t want to hear how they are ruining our software

Asked by pzkn5yph8m 2 months ago

Last reply by jones.junk.filter 1 month ago

Center-screen search bar defaults to address bar

Hello, I have a situation - which I had previously researched and resolved - that has come back to haunt me. I use an ultra-widescreen monitor and searching/browsing obvi… (read more)

Hello,

I have a situation - which I had previously researched and resolved - that has come back to haunt me.

I use an ultra-widescreen monitor and searching/browsing obviously necessitates a center-screen search box which, up until now, Firefox has provided cleanly and with simplicity. However, I see that (once again) despite cursor placement in the center-screen box the search text is being entered in the address bar which is wholly impractical for me since I have to look about 60 degrees left and upwards to see what I am typing.

I say "again" because when this happened previously I was able to make a config change and resolve it but despite that still being in effect - the ".handoffToAwesomebar" is still set to FALSE - search text now has moved back to the address bar.

A brief search of this community yielded no answers. Is there any other known fix or has this now be thrust upon us permanently and thou shalt adapt?

Thanks in advance....

Asked by dan.felton 3 weeks ago

Last reply by AliceWyman 4 days ago

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (read more)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 3 months ago

Last reply by jamischoll 3 days ago

  • Solved

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. Fi… (read more)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 4 months ago

Answered by Agent virtuel 4 months ago