Firefox Community Forum

After a Firefox update, my bookmarks menu, which was on the left side of the screen vanished. I have not been able to restore it. When I click the bookmark box (at the top of the page) I get three choices showing up on the upper left side of the screen. 1) Summarize , brainstorm, etc. 2) Tabs from other devices. and 3) History. So how do I get bookmarks???

TNX, Bob

Liebes Firefox-Team, ungefähr Mitte letzte Woche habe ich im Firefox-Browser 2 Tab-Gruppen erstellt. Aber nachdem ich den Browser wieder geschlossen und mir anschließend die aktuellste Firefox-Version heruntergeladen habe, waren die 2 Tab-Gruppen urplötzlich verschwunden und unauffindbar.

Jetzt hoffe ich ganz stark, dass Ihr weiterhelfen und mir hier sagen könnt, wo bei Firefox meine 2 Tab-Gruppen abgeblieben sind.

HOFFNUNGSVOLLE Grüße Janina

I keep getting a message saying can't sync. I also got an email saying my account is about to be deleted for non-use you mush sign in to save your account. Firefox is already signed in to i took that as a scam and deleted the email. but when i click on manage my account within Firefox it loads a page that says:

"Session Expired Sorry, something went wrong. Please sign out from the browser menu and try again."

Is this also a scam? I do not trust much of anything on the internet anymore, it seems that everything is a scam these days.

Also how do i change my primary email address? My current email address has been getting attacked a lot lately.

Thank You.

Dear Firefox Support Team,

I am writing to request assistance regarding what appears to be a duplicate or disconnected Firefox Sync account.

I’ve been using Firefox Sync with the email address inhucr@gmail.com on two different devices:

   On my work computer, I had access to over 143 saved passwords

   On my personal computer, I could only see 33 saved passwords

However, I was still able to log in to websites automatically on my personal computer, even though I couldn’t view the saved passwords in the password manager. This made me suspect that the data might be stored locally or that the devices were syncing separately.

A few days ago, I deleted all saved passwords from my work computer (after backing them up to a spreadsheet) and then logged out of the Firefox account on that device. Later, when I checked Firefox on my personal computer, the 33 passwords were still there and unchanged, which confirmed my suspicion that I might be using two Firefox accounts that look identical but are not actually connected.

I also noticed that I can no longer log back into the version of the account I was using at work — the system rejects the password I currently use on my personal device, despite both using the same email address.

Could you please verify whether there are two separate Firefox accounts linked to this email address or help me recover access to the original Sync data?

Thank you very much for your support.

Kind regards, Ingrid Hurtado

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

How do I prevent any and all inline animations from autoplay? When I right-click the offending image there are options for "Play" and "Loop". I can stop the animation by unchecking "Loop" but I do not want it to play ever. I only want to see static images on a web page unless I initiate the animation.