Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 5 4025

when i open firefox on my windows 10 pc, the following appears in the address bar: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

upon opening firefox the following address appears in the search window: https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel… (read more)

upon opening firefox the following address appears in the search window:

https://eventseekspot.com/?path=firefox/newtab&u=864940da25d1ae22&subid=11119&channel=1

why? and how do i make it go away

Solved 1 3 168

Firefox returns "Looks like there’s a problem with this site" for every site. Other browsers work.

Setup: macOS Tahoe (26.4) and Firefox 149.0 = Behavior: Out of the blue this morning, every website I try to visit in Firefox returns "Looks like there’s a problem with … (read more)

Setup: macOS Tahoe (26.4) and Firefox 149.0

=

Behavior: Out of the blue this morning, every website I try to visit in Firefox returns "Looks like there’s a problem with this site". Every other browser works fine.

Things I've tried, that haven't fixed it: - Ruled Out DNS: Sites like 1.1.1.1 and my home router's IP return the same issue in Firefox, but also resolve in any other browser. - Firefox Safe Mode: no fix - Deleted All Settings, Reinstalled Fresh: - Removed the Firefox App, deleted:

       - ~/Library/Application\ Support/Firefox
       - ~/Library/Caches/Mozilla
       - ~/Library/Caches/Firefox

...and then downloaded and installed 149.0 fresh. - Refreshed Firefox (via [link] - about:preferences (toggled between FALSE and TRUE, testing each time) via this YouTube video

- network.dns.disableIPv6

- network.dns.disablePrefetch
- network.dns.disablePrefetchFromHTTPS
- network.dns.disable

....and in desperation, I checked my Mac for Malware (clean)

I'm at a complete loss: every other browser works, but Firefox is a 100% fail for all websites. Any thoughts?

Solved 2 3 24

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was … (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, and we can help unlock your account.

Solved 1 2 461

My developer account has been disabled and I want to appeal

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in… (read more)

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in the fan community for independent analysis of results. For some advanced features, the addon requires users to authenticate with their Formula1/F1TV account. Since their services don't have an open login API, a companion addon is required to allow users to sign in using their browser and the official website.

I have just noticed that my developer account has been banned and the addon was blocked in Firefox. I have not received any email about this and don't know why exactly this decision was made. I'd like appeal this and reinstate my account and the addon, but I don't know how to proceed from here.

FastF1 and the companion addon are fully open source and intend no harm to users. https://github.com/theOehrly/Fast-F1 https://github.com/theOehrly/fastf1-companion

I hope this problem can be resolved.

Solved 7 2 36

The new setting for selecting a search engine in the search box very inconvenient.

The latest version of Firefox appears to have updated a setting: When selecting a custom search engine in the address bar or search box, you now need to click the mouse t… (read more)

The latest version of Firefox appears to have updated a setting: When selecting a custom search engine in the address bar or search box, you now need to click the mouse three times (click the dropdown button on the left side of the box - select search engine - search); previously, after entering search terms in the search box, you only needed to move the mouse icon below the box to automatically display all search engines, and then click the desired engine to search directly, thus completing the search with just one click.

The old setting was very convenient; while the new setting forces me to click several times every time I want to search for a term in the search bar.

I hope the support team will address and improve this issue.

Solved 7 2 99

Print preview in Firefox 149 renders all <option> elements inside <select> instead of only the selected value.

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a drop… (read more)

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a dropdown are displayed and included in the print output.

This behavior differs from Firefox 148, where only the selected option is rendered correctly during print preview.

Steps to reproduce:

- Create an HTML page with a <select> dropdown containing multiple <option> elements. - Select one of the options. - Open print preview (Ctrl + P).

Expected result: Only the selected option should be visible and printed.

Actual result: All options inside the <select> element are displayed and printed.

Impact: This issue breaks the layout of printed documents and makes forms difficult to read, especially when dropdowns contain many options.

Solved 11 2 278

I am getting access denied message when I try to log access Kroger.com.

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites. You don'… (read more)

This is the message I get when I try to access Kroger.com. It has always worked before and nothing has changed on my computer. No issues accessing other sites.

You don't have permission to access "http://www.kroger.com/pr/pickup-delivery-savings-4?" on this server.

Reference #18.13200117.1772323532.fee04a0c

https://errors.edgesuite.net/18.13200117.1772323532.fee04a0c

Solved 1 1 153

Tab sent from phone received through a new private window

Recently I started having this issue. Whenever I send a tab from my phone into my computer, instead of a new tab opening in whatever window I was last using, a new privat… (read more)

Recently I started having this issue. Whenever I send a tab from my phone into my computer, instead of a new tab opening in whatever window I was last using, a new private window opens and then loads the tab. At first I was only transferring one or two tabs so I didn't really care at the time, copy and paste the tabs into the old window. But when I need to transfer 10+ tabs? how aobut 40? Now it's an issue since you can't just move them. The tabs in my phone are normal too, not private. I have, of course, found no normal setting in either the desktop or android version of Firefox to control this behavior.

Solved 1 1 64

problem solved but i don’t know why

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it as… (read more)

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it asked me to sign in with my passkey and froze. this happened three times. i restarted everything, no joy. could only enter through chrome. then about 12 hrs later i was able to enter via firefox. who knows why. i am not a computer tech person. problem is solved by the invisible hand. some tech person replied to my inquiry with the super unhelpful “i don’t have that problem.” good for you! couldn’t get back to the conversation thread to say, problem solved.

Solved 2 1 55

My account showed two factor as being off when I had it enabled previously.

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course tur… (read more)

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

Solved 1 1 24

How do I stop Back Escape from navigating back?

On some sites where the text input isn't a proper input box, pressing Back Escape takes me back to the previous page is there anyway to fix this? (for example the wordle … (read more)

On some sites where the text input isn't a proper input box, pressing Back Escape takes me back to the previous page is there anyway to fix this? (for example the wordle page.)

Solved 3 1 125

Further Customization for New Tab page

I would like to further customize my new tab page. Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of sho… (read more)

I would like to further customize my new tab page.

Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of shortcuts per row from 8 to lets say 14, while decreasing the spacing between each icon by about half.

I've already followed [tutorial] from y'all on how to increase the number of rows, and another tutorial that had me fiddle with the browser.newtabpage.activity-stream.topSitesRows setting directly in my about config. I have enough rows I want more columns and less space between them.

Find attached the current state of my new tab page, with my particular shortcuts redacted, and the number of additional shortcuts I could fit on the page without adjusting the gabs between them or resorting to a scroll bar. I'm missing out on at least 44 short cuts due to the default constraints, which I've been unable to find working overrides for. Depending on how cut-throat I get with my thin-margins, I could potentially be missing out on up to 80.

I tried following the near identical instructions from both this stack exchange and this tutorialpedia article, to try and get at the problem by modifying my about page's CSS; but I was unable to change part of the page's appearance. Not even the background or text color.

Is the information in these out-dated (the stack-exchange is 7 years old) or otherwise inaccurate; or is there perhaps a setting in firefox which is interferring with these tutorials' solution method.

I have already tried resetting firefox with extensions disabled to check if any of my extensions are causing the problem to no discernable affect.

Solved 6 1 129

Is there a way to turn off a keyboard combo that refreshed the browser?

When I inadvertently press CTRL + R when entering text, it is VERY frustrating because the window refreshed and I loose all of what I typed! Is there some way to disable … (read more)

When I inadvertently press CTRL + R when entering text, it is VERY frustrating because the window refreshed and I loose all of what I typed! Is there some way to disable the CTRL + R combo so the window does not refresh?

Thanks

Solved 2 1 13

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Solved 8 1 2209

Is Spell Checking broken?

Hi. I've downloaded dictionaries and languages, the check spelling option is enabled in the browser settings. However, browser doesn't want to do it automatically. I have… (read more)

Hi. I've downloaded dictionaries and languages, the check spelling option is enabled in the browser settings. However, browser doesn't want to do it automatically. I have to manually enable it with RMB context menu (and re-select languages) for each website individually. Moreover, when the page refreshes, spell checking turning itself off again in RMB menu (but stays enabled in browser options).

  Is this really how it's supposed to work?
Solved 3 1 195

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (read more)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Solved 1 1 100

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Solved 20 1 641