Showing questions tagged:

Can I restore/find history of more than a year ago?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me t… (read more)

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

Open 2

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (read more)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Open 2 27

Download panel sorting

Firefox 150.0.1 Ubuntu 22.04 Problem: When downloading a file from a web page, the list of files and folders in the Download Panel are sorted such that file names and fol… (read more)

Firefox 150.0.1 Ubuntu 22.04

Problem: When downloading a file from a web page, the list of files and folders in the Download Panel are sorted such that file names and folder names are intermingled, rather than the "standard" folders first, then files.

Discussion: This problem has been happening for a bit now (probably 2 - 3 months or more). Unfortunately, I don't recall exactly which version of Firefox this originally showed up in. At some point recently, the default sort for the Download Panel changed, so that instead of listing folders at the top of the list of download targets, then listing files, now all items are interspersed. For example, previously selecting to download a file from a web page would give the Download Panel contents as:

AFolder BFolder CFolder AFile.txt BFile.pdf CFile.jpg

Now, the list presents as:

AFile.txt AFolder BFile.pdf BFolder CFile.jpb CFolder

I would like to go back to the previous sorting behavior, but I cannot find a way to do this. I have searched the Mozilla help articles without turning up relevant information, and I have searched the internet for web sites that might list relevant information, but either the information I am seeking is not out there (unlikely) or I am not coming up with search terms that locate the information (much more likely).

I am not even 100% sure that this is a Firefox problem (it is within the bounds of possibility that it is an OS problem), but none of my other regularly used programs show the symptom, so it would seem odd to me for it to be something other than a Firefox problem.

I would appreciate any pointers (web pages, help articles, or even just "change this in about:config) on how to resolve this.

Open 2 45

VPN Rollout in the US, specifically in New York

Good morning. I am looking forward to the VPN service being offered for free through Mozilla. I see that the rollout has happened in the US but I haven't seen it yet. … (read more)

Good morning. I am looking forward to the VPN service being offered for free through Mozilla. I see that the rollout has happened in the US but I haven't seen it yet. I have been using Mozilla for years and wasn't sure if the US had been fully covered yet or not. Thanks and have a good morning.

Open 2

Firefox crashing with Patreon

This issue just started today. I was attempting to watch a video on patreon, and normally I pop out the video so it is larger. This normally has no issues. But today when… (read more)

This issue just started today.

I was attempting to watch a video on patreon, and normally I pop out the video so it is larger. This normally has no issues.

But today when I hit the button to pop it out, Firefox crashed.

Firefox then updated, so I thought maybe it was just because it needed to update.

I attempted this two more times with the same result. 

The first like I normally do where I start the video and then click the "pop out" button. Then the second time with the video paused. The minute I click the pop out option Firefox just crashes closed either way.

Open 2

Why has  << teaseyourmatch.com >> opened its homepage yesterday & for several months while; today it won't load the homepage whatsover?

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult … (read more)

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult dating website from Eurozone w over 125000 users

Open 2 1 9

Good Bye Firefox

After using your browser for so many years, I have now come to the point to say Good Bye... You're not the same Browser you once were... Too bad...

Open 2

can't get into Facebook Amazon Ebay and others

Amazon Facebook Ebay National Lottery and others just refuse to load.I tried troubleshooting mode,it worked once and now it doesn't.I believe I'm not the only one with t… (read more)

Amazon Facebook Ebay National Lottery and others just refuse to load.I tried troubleshooting mode,it worked once and now it doesn't.I believe I'm not the only one with this prob. Help? Thanks.

Open 2 27

how to stop drop down menu being hidden after first use

On all other browsers the drop down menus still show after first use, except in Firefox - where after first use they disappear and you have to go back to Home to re-show… (read more)

On all other browsers the drop down menus still show after first use, except in Firefox - where after first use they disappear and you have to go back to Home to re-show them.

I have tried the suggestions give for configuring the site iin Elementor/Wordpress but none have solved the problem and I can only assume the answer lies in Firefox settings.

TIA

Open 2 9

Firefox is offline. I need to get it started again. I am not computer savvy.

I was trying to do something with my bookmarks yesterday and I must have pushed the wrong icon. Firefox then became unavailable. I'm 88 years old and not fully at home wi… (read more)

I was trying to do something with my bookmarks yesterday and I must have pushed the wrong icon. Firefox then became unavailable. I'm 88 years old and not fully at home with computer language. I tried Chrome, but it's not available like Firefox.

Open 2 9

Why doesn't Firefox VPN work with Pandora Music?

Dear Firefox. I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one. Proxy VeePN lets me use Pandora Music. Your o… (read more)

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

Open 2

Firefox crashes within minutes, even when not used. FF for Linux Mint 150.0.1

FF for Linux Mint mint-001 1.0 FF closes in just a couple of minutes, even with one open tab and nothing clicked or typed. FF crashes even in "Troublshooting Mode". … (read more)

FF for Linux Mint mint-001 1.0 FF closes in just a couple of minutes, even with one open tab and nothing clicked or typed. FF crashes even in "Troublshooting Mode". "about.crashes" lists no crash reports Using Task Monitor to view system vitals, I discovered that while CPU usage by FF is very low, memory usage rises linearly over a couple of minutes. System memory available is 31.0 Gb. When FF usage reaches 30.7 Gb, FF crashes. No other browser or program has issues.

Open 1

Firefox is not allowing LastPass to funciton properly.

I'm sure it's a setting but I can't figure out which one. It has always logged me out when I close or update the browser, which is a minor inconvenience. And in that ins… (read more)

I'm sure it's a setting but I can't figure out which one.

It has always logged me out when I close or update the browser, which is a minor inconvenience. And in that instance when I got to log in, it has indicated that a verification email has been sent to my account, and historically clicking that does the trick.

Now it does one of two things: It will either tell me to click on the verification email sent to my email account but the verification email it never arrives, or it will simply remain static, as if I never entered a password at all.

Very frustrating, please tell me which settings to change and I'll do it. Thanks!

Open 1

Text is scrambled

Some sites have scrambled text. I've attached two images of what I see when I visit this link: https://criticalrole.fandom.com/wiki/The_Calamity When I inspect the HTML, … (read more)

Some sites have scrambled text. I've attached two images of what I see when I visit this link: https://criticalrole.fandom.com/wiki/The_Calamity

When I inspect the HTML, the text shows up as it should (unscrambled English). I checked my default language settings and they are set to en-US. I tried disabling extensions one by one but nothing seemed to have an effect. However, a private browsing window didn't have that issue.

Open 1 45

Can no longer "add folders" from the "Manage Bookmarks" utility

macOS Tahoe; 26.4.1 Firefox 150.0.1 I keep most of my bookmarks under the "Bookmarks Toolbar"; I have quite a few of them. I've always enjoyed the ease and utility of … (read more)

macOS Tahoe; 26.4.1 Firefox 150.0.1

I keep most of my bookmarks under the "Bookmarks Toolbar"; I have quite a few of them.

I've always enjoyed the ease and utility of the "Add Folder..." menu item in "Manage Bookmarks", but now it fails on each and every attempt to add a new folder! For example, if I select a folder under "Bookmarks Toolbar", right click that folder, and select the "Add new folder..." item from the drop-down menu Firefox simply "freezes up" - becomes totally non-responsive (spinning beach ball!).

The only way I've been able to recover is using the macOS "Activity Monitor" to "Force Quit" Firefox! If I repeat the "Add Folder..." process described above - Firefox "freezes up" again. I've tried re-booting, and that doesn't cure the problem.

Without trying to confuse the primary issue, I have noticed other "bad behavior" from Firefox:

  1. 1. Firefox "disappears" from the menu bar regularly. I can get it back by moving to another desktop, and returning to the desktop with my Firefox windows. However, it will disappear again in short order.
  1. 2. Firefox is very slow loading some of the web pages I visit regularly.

When did this start? It started very recently. I have a new (about two weeks old) MacBook Pro. The "Add Bookmark.." issue began only today, but the other issues I mentioned have been around longer.

This is frustrating... I suspect this is caused by Apple's macOS software, but of course have no way to prove that! And in the "FWIW Column": my Chrome browser has basically the same function and interface for adding folders, and it still functions flawlessly.

Open 1 18

Bookmarks Imported from Chrome not visible anywhere in Firefox

No Bookmarks (which are shown as imported from Chrome, almost 163 number of Bookmarks) are visible anywhere in Firefox. They are neither stored in the Bookmarks Tool Bar… (read more)

No Bookmarks (which are shown as imported from Chrome, almost 163 number of Bookmarks) are visible anywhere in Firefox. They are neither stored in the Bookmarks Tool Bar nor in any folder named Imported from Chrome. This is the situation. Uninstalled Firefox, removed all Folders (including the ones in hidden folders) and cleaned the Registry. Restarted the PC, reinstalled Firefox directly from the firefox site online, tried importing the Bookmarks from Chrome after restarting on installation of Firefox. Saved All passwords from Chrome as a CSV file (a Firefox requirement) and tried importing Bookmarks from Chrome along with the Passwords from the CSV file saved on Desktop. Again, the importing showed 163 Nos. of Bookmarks are imported. But on restarting Firefox, no bookmark could be found. Neither in the Bookmarks toolbar nor in any folder named with any name. My Bookmarks toolbar is checked as Always visible. I DO NOT KNOW WHAT TO DO NOW TO MAKE THE FIREFOX WORK as in the previous version. This kind of an error has crept only after updating Firefox to v150.0.1.

Open 1

unterschiedliche primär email adressen am rechner und iphone

Hi ich habe versucht, die einstellungen zum einem fehlgeschlagenen login mit hilfe von chaptjpt zu verbessern. habe dadurch mein konto verändert. mein password neu erstel… (read more)

Hi ich habe versucht, die einstellungen zum einem fehlgeschlagenen login mit hilfe von chaptjpt zu verbessern. habe dadurch mein konto verändert. mein password neu erstellt und wiederherstellungsschlüssel ist nich korrekt. auf dem iphone ist alles drauf aber mit dem sekundären email adresse und das password ist auch weg wie kann ich die einstellungen lesezeichen auf den firefox im rechner übertragen?

schon mal Danke für die Hilfe

Open 54

Firefox browser does not open when I click on the short cup.

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Wh… (read more)

Firefox browser does not open when I click on the short cup. Instead it opens 2 small windows, one is a website I visited previously and the other is Firefox settings. Why is this happening? I have Windows 10 on my computer but that should not have anything to do with the Firefox browser or search engine not opening. When it opened the small screen that only showed Firefox settings I clicked it to open in full screen and now there is no option to make the screen smaller or exit the Mozilla support page. And, now with this full screen I can't even do a screen shot to show you what I am talking about. Does anybody know what is going on with this?

Open 18