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Can't access Tiermaker

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any… (read more)

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any accounts on there or anything that could be at risk. How do I access Tiermaker?

Asked by Watching Forests 19 hours ago

Last reply by Watching Forests 18 hours ago

Visabililty of tabs and address bars - fonts too small

I would like to be able to view the names of tabs and the address bar. I am able to adjust the page views and all is well there. I do not want to use stronger glasses jus… (read more)

I would like to be able to view the names of tabs and the address bar. I am able to adjust the page views and all is well there. I do not want to use stronger glasses just to view the tabs and address bar and then switch to another strength of reading glasses.

Asked by Red Mint 1 day ago

Last reply by Red Mint 1 day ago

How Ro Restore Deleted Firefox Nightly Profile Folder

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them. I went into the profile folder, but the… (read more)

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them.

I went into the profile folder, but there was no session store file. Inside the backup sub folder i saw two large files, "previous.jsonlz4" and "restore.jsonlz4", and made a copy of both and placed them inside a new sub folder that I made, inside that profile folder.

An expert from the "Tech Support Guy" website ("Nader") told me, to open "about:support" and there to use the "Refresh" feature. I did this, but no tabs were restored. So I went into the profile folder again, just to see that it had disappeared and been replaced by a new profile folder! And therefore my two copies of the PREVIOS and RESTORE json files were gone, too, as they were inside a sub folder within that disappeared profile folder!

Now I need to know, URGENTLY, how to restore that folder and the files and sub folders within that profile folder. Thanks!

Asked by Hirnsausen 4 days ago

Last reply by Hirnsausen 1 day ago

Some tabs are unreachable when switching between them using Ctrl+tab

I am very used to switching tabs by using the keyboard so I usually do Ctrl+tab and I have it set to recent order (which makes sense to me because most of the time you sw… (read more)

I am very used to switching tabs by using the keyboard so I usually do Ctrl+tab and I have it set to recent order (which makes sense to me because most of the time you switch back and forth between two or three tabs) to navigate between tabs. In some recent update, some tabs became unreachable by using this keyboard shortcut, as no more tabs are displayed nor do they appear when you reach the end of the list, forcing me to use the mouse to look for the tab (please see screenshot attached).

I was hoping this had a workaround or if it is a bug I would like to know how to report it.

Thank you!

Nicolas

Asked by NEC 1 day ago

Last reply by NEC 1 day ago

the primary password window always pops up after launching firefox

i have the same bug as described in this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1946121 to put it shortly, after launching firefox, even when it goes t… (read more)

i have the same bug as described in this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1946121

to put it shortly, after launching firefox, even when it goes to the "new tab", is always prompts for primary password. everytime. it also happens when i just go to a website like twitch. which im already logged into, it doesn't ask me to login on the website and firefox still prompts for primary password.

i am using windows 11, firefox version 138.0.4 (64-bit) my profile is synced with firefox. my windows machine does not have a password to log in. in the bug report they say it's solved with version 136.0.2 but obviously it still happens to me

i would really appreciate help fixing this because it's very frustrating.

Asked by Fluffiels 2 days ago

Last reply by Fluffiels 2 days ago

sign-in

Just so I can be sure. Can you please confirm for me that I have now successfully completely the Firefox Browser installation as well as Mozilla and Mozilla Support. O… (read more)

Just so I can be sure.

Can you please confirm for me that I have now successfully completely the Firefox Browser installation as well as Mozilla and Mozilla Support.

Otherwise, I am never quite sure and likely to miss the final steps/requirements, etc. for example, hit the wrong button, misunderstood details, etc. I find the internet complicated and hence unclear with many aspects which can end up wasting half of my day (and yours) as I carefully read and note as best I can.

I hope you understand my message. Thanks Sandra

Asked by Sandra Bailey 3 days ago

Last reply by Sandra Bailey 3 days ago

Auto fill stopped working for USPS

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill… (read more)

I use an iMac and Macbook Pro. Autofill that used to work is no longer working on both of these when I go to USPS.com and sign up for updates on packages. It use to fill in my name on the top line and on the bottom line, it would fill in my email.

What can I do to get this feature back? It stopped working around the beginning of 2025.

Thank you, Martha.

Asked by mpoinar2 6 days ago

Last reply by mpoinar2 6 days ago

Questionable content in Firefox Suggest

I work for the Gwinn Area Community Schools, and this is my work computer. (As in, it has never been used for anything 'adult') I searched the term "call" in the search b… (read more)

I work for the Gwinn Area Community Schools, and this is my work computer. (As in, it has never been used for anything 'adult') I searched the term "call" in the search bar, and one of my suggestions was a little dicey. Yelp suggested, "call girl in Gwinn, MI" I just wanted to make sure you guys were aware, in case there are more edge cases like this that could be a lot worse. I would like to continue supporting Mozilla's funding initiatives, but I'm going to have to turn off sponsored suggestions if I get results worse than this.

I just made this Mozilla account to file this, so I was not signed in when this happened. I have searched call very frequently, as I am often adding students to our "call down" list. Not sure if the frequency would have had an impact. Happy to answer any other questions if needed!

Again, I don't think this one's a huge deal, but definitely something to keep an eye on! Thank you for all your work on the hands down best browser!!

Asked by Zachary Borrett 6 days ago

All of my pinned tabs are gone

Frequently, when I open Mozilla after the computer shuts down for the night, all of my tabs are gone, including my pinned tabs, which I would really like to be there. How… (read more)

Frequently, when I open Mozilla after the computer shuts down for the night, all of my tabs are gone, including my pinned tabs, which I would really like to be there. How do I fix this?

Asked by Suzanne Richard 6 days ago

Firefox blocking web site

Firefox blocks a web site citing out of date reference. I go to certificate manager to overide, but am told firefox determines site to be legitimate and therefore will no… (read more)

Firefox blocks a web site citing out of date reference. I go to certificate manager to overide, but am told firefox determines site to be legitimate and therefore will not overide. I am totally frustrated and confused!

Asked by Julian 6 days ago

is it Firefox that is the problem here?

Dear Community, Would be most grateful for any replies to this post. Today, I have tried to get into my Outlook e-mail. I usually use Firefox to get into it. But I tr… (read more)

Dear Community,

Would be most grateful for any replies to this post.

Today, I have tried to get into my Outlook e-mail. I usually use Firefox to get into it. But I tried, but the system kept giving me the attached error message - internal service error 500. Strange thing about this was, when I tried to get into my e-mail using my phone, it worked. I then used the library computer, and that worked, too. I tried my laptop again, but this time went into the DuckDuckGo browser. It worked with this.

I therefore assume that the Firefox browser may be the problem.

Can anybody suggest a workaround? Have attached a screenshot of the problem, and the error message that I get, Marek Wesolowski

Asked by MAREK_WES 6 days ago

Why is my Firefox not working?

My Firefox server keeps losing connection to the internet! It as been going in and out for short periods of time, but now it has been down for almost an hour! I’m going… (read more)

My Firefox server keeps losing connection to the internet! It as been going in and out for short periods of time, but now it has been down for almost an hour! I’m going to switch to another browser if you don’t fix this!

Asked by Debbie Vass 6 days ago

Sync doesn't (or doesn't always) sync password deletions

I have most passwords stored in Firefox, and sync them between computers and my phone, and it works great. Recently I decided to move a certain few passwords elsewhere, a… (read more)

I have most passwords stored in Firefox, and sync them between computers and my phone, and it works great. Recently I decided to move a certain few passwords elsewhere, and deleted them from Firefox on one computer. Days later, they still appear on most if not all of my other devices, even though sync doesn't report any errors. This is a bigger problem than it might appear at first glance: since I might have updated a password on another computer I can't choose just one that has the correct data and reinitialize syncing there.

Asked by Chris Erickson 6 days ago

Screen Colour

How can I change back to the former screen colours? Since the update I have this dire black screen

Asked by westonbloke 6 days ago