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Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Asked by David Large 10 months ago

Answered by James 10 months ago

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Firefox Root Certificate Expiration related issue w/ legacy add-ons & single website access

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2. Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reaso… (read more)

I'm on WinXP and Win7; FF is there respectively on ESR 52.6.0, and 56.0.2.

    • Pls refrain from lecturing me on updating etc. I need it to be this way for umpteen reasons. Thanks for understanding.**

First, all of a sudden all my legacy add-ons were disabled. Most of them ensure FF looks like it did ages ago, which is what I'm used to, and need, to function properly myself. They overall are no longer maintained or downloadable, hence the need to stay on lower browser versions as well.

Managed to fix that.

Then, last Fri, my webmail provider missed updating their security certificate. They seemingly later do, but I am left unable to access their website from FF on both machines, and Chrome on the XP. Disaster.

The error messages I get are, in FF:

[www.netaddress.com] uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

Error code: <a id="errorCode" title="SEC\\\\\\\\\\\\\\\_ERROR\\\\\\\\\\\\\\\_UNKNOWN\\\\\\\\\\\\\\\_ISSUER">SEC\_ERROR\_UNKNOWN\_ISSUER</a>

and in Chrome:

classic.netaddress.com normally uses encryption to protect your information. When Google Chrome tried to connect to classic.netaddress.com this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be classic.netaddress.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Google Chrome stopped the connection before any data was exchanged.

You cannot visit [classic.netaddress.com] right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.

When running a SSL server test on their certificate it turned back: Chain issues Incorrect order, Contains anchor

No idea if that's relevant.

I tried just abt everything I was handed, could think of, or googled. Adding an exception included. Nothing works. Logically, the error should be on their end (w/ their old certificate, it all worked fine, now it doesn't), but somehow I keep being directed to that your root certificate having expired is the culprit.

Earlier today, I took the plunge and updated FF to 72.0.2 on the Win7 machine. (My webmail doesn't have full functionality on Chrome, so I was still very hampered in that regard there.) Now I can access the webmail -- but all my add-ons AGAIN are disabled. And what I did before to make the work does now NOT work anymore.

Can someone pls take me out of my misery? My whole existence is falling apart. I am already on 75 % (invisible) disability. Nothing works, least of all I. I am days behind on an already massively overburdened schedule. Not everyone can handle constant updates and their user interface being changed all the time. Some ppl are dependent on things looking and acting the exact same.

I'd like my add-ons back functional on the Win7 machine, and my webmail back -- INCLUDING the add-ons remaining functional, on the WinXP. Thank you.

Asked by agataloca 8 months ago

Answered by agataloca 8 months ago

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Addons not work anymore in old FF versions

Some quite strange questions, which I'm not sure to which category it belongs to, While I use last FF on my main machine, I have another machine that still use firefox 56… (read more)

Some quite strange questions, which I'm not sure to which category it belongs to, While I use last FF on my main machine, I have another machine that still use firefox 56.0.2 since I like some of the addons there that never been remade/updated to newer FF versions,

It worked fine for years but suddenly all of the addons are disabled no matter what I've tried to do, Using backup, reinstall, about:config and setting xpinstall.signatures.required to false, you name it,

I was wondering if Mozilla pulled the plug on something or if some fixed date for things to expired has arrvied, As well as if there's a way to fix it in the settings/other means?

Some people said that Dev or Nighty edition can actually turn the xpinstall signatures to false while normal FF might have the option but won't actually do it, The problem is that I have no cluse which of their versions is equal to good old 56.0.2, Can anyone tell me?

Thx

Asked by FireKyuubi 8 months ago

Answered by FireKyuubi 8 months ago

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Extension on Tool Bar?

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in. … (read more)

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in.

Asked by papaal617 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (read more)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Asked by Richard Cooledge 1 month ago

Answered by Paul 1 month ago

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Firefox ratings of Amazon reviews have disappeared

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w… (read more)

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

Asked by Polly Kummel 5 months ago

Answered by TyDraniu 5 months ago

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Renaming an extension

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change th… (read more)

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change the name in the manifest:

 "name": "eBird reviewer utilities",
 "version": "1.3.46",

to

 "name": "eBird reviewer assistant",
 "version": "1.3.47",

(This was sufficient for Chrome.)

Firefox on my Windows 11 laptop processed this exactly as I expected, picking up the new version and new name. However, Firefox on my Windows 11 desktop does not recognize that there is an update, it only says no updates available. Likewise, Firefox on my Android phone has not picked up the update.

I noticed that the name on the product page was still the old one, so I tried renaming it there, and bumping to version to 1.3.47.1. On the Developer Hub, the extension is correctly listed with the new name and version (see attached screenshot)

However, my desktop running at 1.3.46 still says "No updates found". (See second attached screenshot)

So my first question is, is the confusion related to the attempted name change? And secondly, regardless of the reason, how do get the update recognized?

Asked by Kent.Fiala 3 months ago

Answered by Paul 3 months ago

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Containers

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in … (read more)

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in which the site is structured. As it references new pages, they are often in a different URL. For example, you start in login.site.com, which then tries to load dashboard.site.com, but it fails authentication on dashboard.site.com because it opens in a different container. Which then tries to open the login.site.com page again, which displays the login page, but showing it tying to complete the original authentication. I have tried to add each step along the way, but without success. Is there a way to overcome this?

Asked by Alan 3 months ago

Answered by Alan 3 months ago

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Dark reader blocking hardware

I am almost BLIND, "dark reader" extension that I paid for but cannot activate is BLOCKING important functions like the CAM I need to read with. I have contacted him man… (read more)

I am almost BLIND, "dark reader" extension that I paid for but cannot activate is BLOCKING important functions like the CAM I need to read with. I have contacted him many times, he just cruelly plays with me. he just keeps telling me over & over & over to do DO what is impossible to do because what I need is NOT THERE!. I am done with him. I will have to PAY A CAB to drive me & my crippled computer to a computer tec. in the hope they can clean up his mess.

Asked by sheila 1 month ago

Answered by Paul 1 month ago

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Add-on not available (NO OVERFLOW MENU???)

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showin… (read more)

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showing up for use. I have double, triple and quadruple checked, it is active...but it does not show up on that toolbar. I WOULD say that it is because there is not enough room, but there IS enough room for at least 3 others to be showing up. I can remember a day when there was 12 of them showing, and I had an arrow to select to see the "hidden" add-ons. That is not present. I cannot find a way to "show all"... unless it is just going to the install center to see that they are BOTH installed AND active. (Well, one is not active, but that is for a reason, and it's not the one that I want to use at this time.) While typing this, I tried something, I right clicked on the toolbar and selected customize, and I SEE the old familiar >> but it is grayed out. Once I click on "done" it disappears again. It is that ">>" that is missing. Yes, it's called "The overflow menu"... THAT is what is missing! How do I get that back?

Asked by Twidget0831 8 months ago

Answered by Twidget0831 8 months ago

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How to register MW

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked e… (read more)

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked everywhere?

Asked by FRANK 11 months ago

Answered by FRANK 11 months ago

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Abuse

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on L… (read more)

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on Linux Desk Top.

Asked by len0542 11 months ago

Answered by len0542 11 months ago

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Disabled extension are not disabled. Javascript stopped working.

With Firefox's latest update... 1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the … (read more)

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Asked by richinokc 11 months ago

Answered by richinokc 11 months ago

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ad blocking - how to disable?

Hello, I have the below problem with Firefox 141.0! Ad blocking on the website => https://satkurier.pl/ - how to disable it? A message appears in Polish: Please dis… (read more)

Hello,

I have the below problem with Firefox 141.0!

Ad blocking on the website => https://satkurier.pl/ - how to disable it?

A message appears in Polish: Please disable ad blocking and refresh the page.

Thank you for help in advance,

Maciek

Asked by Maciek 4 months ago

Answered by Maciek 4 months ago

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anyone know why I am getting this message all of a sudden,Installation aborted because the add-on appears to be corrupt.FoxyProxy, Wppalyzer and cookie manager all were red flagged , just happened!Cant download anyone of these

anyone know why I am getting this message all of a sudden,Installation aborted because the add-on appears to be corrupt.FoxyProxy, Wappalyzer and cookie manager all were … (read more)

anyone know why I am getting this message all of a sudden,Installation aborted because the add-on appears to be corrupt.FoxyProxy, Wappalyzer and cookie manager all were red flagged , just happened!Cant download anyone of these The OS is Kali linux

Asked by mgarland430 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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pop-up window with ads

I just started getting an annoying ding/small pop-up window that appears to be a link to various ads . . . I would like to get rid of it. I assume it is FIrefox, as it… (read more)

I just started getting an annoying ding/small pop-up window that appears to be a link to various ads . . . I would like to get rid of it.

I assume it is FIrefox, as it started happening after my most recent update. I also assume there is a setting I can use, but I don't see a settings icon in Firefox. <Sigh>

Possibly it only pops up when I'm using Duck Duck Go, but I'm not sure about that.

Sure need some help here . . . much appreciated.

Asked by mikeyandmere 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago