Showing questions tagged:

What are these "Quarantined Domains"?

Hello, i am wondering about the blocking of extensions on "Quarantined Domains". Is there a list of them available to explore? Who maintains this list? Can some fishy… (read more)

Hello, i am wondering about the blocking of extensions on "Quarantined Domains".

Is there a list of them available to explore? Who maintains this list? Can some fishy website admin add his domain to it to block some 3rd party security addons? How can i whitelist a fishy extension on only 1 blocked site without losing the protection?

The faq articles are not really helpful for this.

Archived 6 364

can't find ad blocker to turn off

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles th… (read more)

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles that say how to do it but they make no sense because I try to follow and it still does not work. I need to know how to turn off the ad blocker - especially when I want to use Rakuten - I cannot never use it because I cannot manage my ad blocker when I need to

Archived 1 363

Is there any Firefox addon or feature within addons management icon (from toolbar) to Disable Extensions and Apps in one-click like Chrome has via this addon?

Is there any addon or feature within addons management icon (from toolbar) to Disable Extensions and Apps in one-click like Chrome has via this addon? https://chromewebst… (read more)

Is there any addon or feature within addons management icon (from toolbar) to Disable Extensions and Apps in one-click like Chrome has via this addon?

https://chromewebstore.google.com/detail/disable-extensions-and-ap/abmoaeegegigmhgfmdmlhkoghibgkpkj

https://browsernative.com/disable-chrome-extensions-apps/

Locked Archived 1 362

Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (read more)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Solved Archived 2 361

Extensions button missing, can't add extensions to toolbar

I'm having trouble getting my extensions to show up in the toolbar. Every help article has you start with the puzzle piece icon for extensions, but this is missing from m… (read more)

I'm having trouble getting my extensions to show up in the toolbar. Every help article has you start with the puzzle piece icon for extensions, but this is missing from my toolbar. I've tried right clicking to 'customize toolbar' and I am able to drag a extensions icon around, but it's grayed out and doesn't appear when I apply the new settings. This is making my browser virtually unusable since I can't access my password manager, etc.

In short, the extensions icon is missing from my toolbar and no menu options I've found will restore it. Please help!

Archived 1 361

MetaMask Blocks DuckDuckGo Search Results in Firefox

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load prope… (read more)

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load properly, but when it's enabled, they do not appear. This problem does not occur in other browsers like Brave.

I have tried:

   Disabling and re-enabling MetaMask.
   Adjusting Firefox's privacy settings.
   Running Firefox in Safe Mode (which fixes the issue but disables all extensions).

Is there a known compatibility issue between MetaMask and DuckDuckGo on Firefox? Any suggestions on how to fix this without having to disable MetaMask?

Thanks in advance for any help!

Archived 2 361

My Extensions is not working

My license no is : [edited] Thank you for purchasing the DownloadHelper Video Conversion License for Firefox. Your personal registration code is: [edited] If you purchas… (read more)

My license no is : [edited]


Thank you for purchasing the DownloadHelper Video Conversion License for Firefox.

Your personal registration code is: [edited]

If you purchased this license from the browser you intend to use it on, it should already be registered and you should be able to use the product immediately.

Otherwise, or if you want to reinstall your license in your browser, visit that link: https://www.downloadhelper.net/register.php?license= [edited]

You can also use Video DownloadHelper settings: https://github.com/aclap-dev/video-downloadhelper/wiki/V9-interface#validate-your-license-key

You can access your invoice at https://www.downloadhelper.net/show-invoice?invoice= [edited] Best regards,

The DownloadHelper Team

Archived 2 360

ad blocking - how to disable?

Hello, I have the below problem with Firefox 141.0! Ad blocking on the website => https://satkurier.pl/ - how to disable it? A message appears in Polish: Please disabl… (read more)

Hello,

I have the below problem with Firefox 141.0!

Ad blocking on the website => https://satkurier.pl/ - how to disable it?

A message appears in Polish: Please disable ad blocking and refresh the page.

Thank you for help in advance,

Maciek

Solved Archived 2 355

How to debug memory problems with extensions?

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually sho… (read more)

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually shows a memory usage of around 180MB. However, at some point the memory usage of the extensions process starts to increase and it doesn't stop increasing until my RAM is full and then it increases even further. It increases until I restart Firefox or until it uses so much RAM that my computer runs incredibly slow.

Below you can see a screenshot of the Task Manager showing how much RAM is available on my computer and a screenshot of the about:performance page showing the memory usage of the Extensions process. The RAM available on my laptop is 10GB (the default configuration was 4GB of soldered RAM plus 4GB of exchangeable RAM. I have upgraded from 4+4GB to 4+8GB but 2GB of the soldered RAM on this laptop are used as GPU memory so the remaining RAM is 10GB). The about:performance screenshot shows a memory usage of 13GB for the extensions process which is possible because Windows automatically pages RAM on the SSD when I'm running low on available physical memory. This enables programs to actually use more memory than the available physical RAM but of course programs become incredibly slow when the RAM is full and huge parts of memory have to be paged on the SSD.

My actual question: How can I find the cause of these memory problems?

What I've tried so far

- I have created a memory report on about:memory. The result is at the bottom of this post. - I have watched the about:performance page and tried to find out what action triggers the memory usage of the extensions process to increase. At the start of the browsing session the memory usage is only at around 180MB. It stays like that for a while. At some point it starts to steadily increase by many GBs. But I couldn't find the cause. I don't know what triggers the extensions process to increase memory usage. - I could simply disable extensions and see if the problem gets solved. But I want to know which exact extension causes this problem. It is very difficult to find out which one it is because I have many extensions and I don't know what causes the memory usage to increase. So I would have to disable extensions one by one and wait for an indefinite amount of time and check whether memory usage stays low. But I don't know how long I have to wait until the memory usage would increase because I couldn't identify what triggers it to increase.

Rather than just using trial and error I would like to find a way to use debugging tools to exactly determine what causes the problem.

_______________________

This (https://pastebin.com/U3QXTAt9) is the memory report from about:memory. This contains the whole extension (pid 18332) section (copy & pasted by selecting the text on the about:memory page). I have left out the rest because I don't know if it contains private data. Please note: this is not taken from the same browsing session as the screenshot that shows a memory usage of 13GB. Why? Because programs run very slow when memory is low and large parts of memory are being paged. The debug tools usually require a lot of RAM and CPU performance so it's very difficult to use the debug tools when the memory is already full and programs are already running slow. This memory report shows a very high memory usage of the extensions process. In this case it's "only" 3.5GB but it was taken in an early stage of the increasing memory usage. As shown in the screenshot below, memory usage can go even higher than the available physical RAM on my computer. The memory report doesn't clearly show which extension is responsible for the high memory usage. In the memory report, I can only see a high memory usage for the items gc-buffers and gc-heap which leads me to think that the memory problem has something to do with the garbage collector. However, I cannot see which extension is responsible for this. No item in this list with a description that identifies a specific extension has a high memory usage. This is only an excerpt from the memory report (only the extension section). I went through the whole memory report with Ctrl + F "moz-extension" and looked for items with a high memory usage but I didn't find a single item with high memory usage that belongs to a specific extension.

Archived 1 351

Can't pin extensions.

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow m… (read more)

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow me to remove or report, the manage extension shortcuts menu shows nothing.

Solved Archived 2 351

Firefox won't stop explaining how to access my hidden tabs

Every few days a popup appears that tells me "An extension, Panorama Tab Groups, is hiding some of your tabs. You can still access all of your tabs from <down arrow>… (read more)

Every few days a popup appears that tells me "An extension, Panorama Tab Groups, is hiding some of your tabs. You can still access all of your tabs from <down arrow>." It has two buttons: Disable Extension and Keep Tabs Hidden.

There seems to be no way to turn this off. I *want* the tabs hidden; that's why I have the extension installed. And I really don't want to be pestered with this popup like this. How do I stop it?

Archived 1 350

Adobe plugin can't uninstall it

Hi. Why i CAN'T uninstall the adobe plugin? Firefox don't let me uninstall it cause it doesn't have the option to uninstall it at all. Is there a way to completely uninst… (read more)

Hi.

Why i CAN'T uninstall the adobe plugin?

Firefox don't let me uninstall it cause it doesn't have the option to uninstall it at all.

Is there a way to completely uninstall only the adobe plugin???

Archived 2 350

Review status request — Extension Under Review

Hello AMO Review Team, My Firefox extension “Locksy - Tab Locker & Password Protection” has been under review for several days, beyond the expected 24-hour timeframe … (read more)

Hello AMO Review Team,

My Firefox extension “Locksy - Tab Locker & Password Protection” has been under review for several days, beyond the expected 24-hour timeframe from the dashboard.

Addon page: [https://addons.mozilla.org/en-US/fire.../locksy/] Extension UUID: locksy@locksy.dev

Could you please update me on the review status or let me know when it can be approved as users are waiting patiently

Thank you!

Vansh, Developer. Locksy.

Archived 2 342