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  • Solved

accuweather

Hello. I was curious and allowed accuweather but now I regret that and want to get rid of it. But I cannot find it anywhere on my Firefox account, I have been loking ever… (read more)

Hello. I was curious and allowed accuweather but now I regret that and want to get rid of it. But I cannot find it anywhere on my Firefox account, I have been loking everywhere but cannot find anyway to delete accuweather. It feels like a malware and I cannot get rid of it. Please help. Best regards from Claes in Sweden

Asked by claes.a.v 1 day ago

Answered by TyDraniu 22 hours ago

pinning an extension to the top via Fireefox for Linux

I am using Kubuntu 25.04. I tried support but the support in Firefox doesn't seem to have much help for OSes beyond Windows even though they make a native Linux version. … (read more)

I am using Kubuntu 25.04. I tried support but the support in Firefox doesn't seem to have much help for OSes beyond Windows even though they make a native Linux version. I subscribe to several extensions and use Firefox sync to get the extensions onto a new computer but they don't automatically pin to the menu bar. I figured out how to do that once but I forgot how I did that and can't find it in help. Can someone please tell me how to do that. Mozilla, if you are reading this you might want to improve the support in your Linux version.

Asked by Steve7233 1 day ago

How do I escalate the presence of a malicious extension for removal from the store?

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a com… (read more)

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

Asked by RealDeer 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox Extension: Permission issue while accessing page content (similar to RankingsFactor SEO Chrome Extension)

I’ve developed a Firefox extension similar to the RankingsFactor SEO Chrome Extension, which analyzes on-page SEO elements such as meta tags, headings, links, and canonic… (read more)

I’ve developed a Firefox extension similar to the RankingsFactor SEO Chrome Extension, which analyzes on-page SEO elements such as meta tags, headings, links, and canonical tags.

The core functionality works fine in Chrome, but when I ported it to Firefox using the WebExtensions API, I’m facing permission issues while trying to access or read the page content (DOM).

Here’s what I’m trying to do:

Inject a content script to read <meta> tags, headings, and links.

Display this extracted data inside my extension popup.

However, in Firefox, the script doesn’t seem to have proper access to the page DOM — even though I’ve included "permissions": ["activeTab", "tabs", "<all_urls>"] in manifest.json.

I’d like to know:

Are there any additional permissions required in Firefox to read page content?

Does Firefox handle activeTab or content_scripts differently than Chrome?

Is there a specific event or user action needed to grant temporary permissions?

Any help, code examples, or guidance on fixing these permission restrictions would be appreciated.

Asked by Andrew Kiosk 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Mouse right click is not copying

Dear Firefox, My mouse is not doing the usual function. The right click is giving me different options like translate the word I highlighted or search the meaning. I just… (read more)

Dear Firefox, My mouse is not doing the usual function. The right click is giving me different options like translate the word I highlighted or search the meaning. I just need the right click to copy. How did it even changed without my knowledge. Thank you, Alice

Asked by Alice Carr (Dignazio) 2 days ago

  • Locked

Bing homepage on Firefox

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing',… (read more)

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing', but the next time I come back to the homepage these settings have turned themselves back on. What do I have to do to retain these settings?

Asked by TV John 5 days ago

Last reply by Denys 4 days ago

Firefox is once again refusing to add extensions.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just s… (read more)

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Asked by rnturner59 1 month ago

Last reply by rnturner59 5 days ago

How to maintain an ad-blocker

Hi, I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker. I have no idea what the icon looks like or how else to mam=n… (read more)

Hi,

I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker.

I have no idea what the icon looks like or how else to mam=nage it. I didn't know that I had an ad-blocker.

See screen dump of the FAQ

Help most welcome

Thanks

Bryn

Asked by brynl 1 week ago

Screenshot no longer shows as option when right-clicking

This topic was already dealt with at https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://support.mozilla.org/si/questions/1491724&am… (read more)

This topic was already dealt with at https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://support.mozilla.org/si/questions/1491724&ved=2ahUKEwjh3JWX1KSRAxWDyMkDHYXfDf0QFnoECBsQAQ&usg=AOvVaw2Zp2I2jgPnZ9gkSf5UgMGS. The solution given there was to change extensions.screenshots.disabled in about:config.

Unfortunately, my Mozilla Firefox (ver. 144.0 (64-bit)) doesn't have extensions.screenshots.disabled. So what now?

Asked by Rob Overton 1 week ago

add ons

All my addd ons (Ad Blocker, DuckDuckgo privacy essentials, Sound fixer, To google translate) are all turned on but they are all disabled. Maybe since this last update? … (read more)

All my addd ons (Ad Blocker, DuckDuckgo privacy essentials, Sound fixer, To google translate) are all turned on but they are all disabled. Maybe since this last update?

Asked by alchartier.chartier 1 week ago

Lastpass extension issue

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just … (read more)

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just started a couple of days ago. Perhaps after installing a new Tmobile gateway? Ideas on how to address/fix?

Asked by Steve 1 week ago

Last reply by jonzn4SUSE 1 week ago