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  • Archived

Search topic on Firefox

Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, re… (read more)

Hello, It used to work perfectly now Norton is blocking because at the bottom left of the page protect query.com pops up, don't know how to stop it, hope you can help, regards, Claudine

Asked by cgrandje 10 months ago

Last reply by cgrandje 10 months ago

Video DownloadHelper icon on the Firefox toolbar

Hello I have Firefox 144.0 (64-bit) installed. I added Video DownloadHelper to Firefox, but its icon doesn't appear in the Firefox toolbar. I've tried using Toolbar Custo… (read more)

Hello I have Firefox 144.0 (64-bit) installed. I added Video DownloadHelper to Firefox, but its icon doesn't appear in the Firefox toolbar. I've tried using Toolbar Customization, but the Video DownloadHelper icon doesn't appear there either, so I can't drag it to the toolbar. Can you help me put the Video DownloadHelper icon on the Firefox toolbar? Thank you

Asked by vlamas1 4 weeks ago

Last reply by vlamas1 3 weeks ago

  • Archived

add extension is impossible

I have the last Firefox version and am trying to add extensions (e.g. video download helper). When I click on Add to Firefox, it works at loading the extension, but witho… (read more)

I have the last Firefox version and am trying to add extensions (e.g. video download helper). When I click on Add to Firefox, it works at loading the extension, but without any success. The blue dot in the gray square dances and dances and dances.... Thanks !!

Asked by youkoso81-ebusiness 10 months ago

Last reply by youkoso81-ebusiness 10 months ago

  • Archived

All extension disabled today - how can re-enable?

Hi, I have a very old version of Firefox (51.0.1 64-bit) on Windows 7 Pro. I know it's well out-of-date. It's not my "main" browser, but there are some things I use it f… (read more)

Hi,

I have a very old version of Firefox (51.0.1 64-bit) on Windows 7 Pro. I know it's well out-of-date. It's not my "main" browser, but there are some things I use it for because there are (were) some handy old extension on it. For example there's an extension that simply copies any text I highlight, without my having to press CTRL-C. I find the "scrapbook" invaluable for saving info offline.

Yesterday everything was fine. Today ALL the extensions have been disable because "[extension] could not be verified for use in firefox and has been disabled". There is no option to enable them again.

I have backups of the extensions (xpi files), but firefox is telling me that they appear to be corrupted.

Is there any way to either enable the disabled extensions, or force firefox to reinstall then from my backups? I have toggled "xpinstall.signatures.required" to "false".

Thanks for any help.

Asked by thegoodguy 8 months ago

Last reply by thegoodguy 7 months ago

  • Solved

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 2 months ago

Answered by Paul 2 months ago

  • Archived

Chatzilla Add-On Will Be Disabled

Hello! Yesterday (03/16/2025) I received a message that the ChatZilla add-on to Firefox will be disabled on the next restart of FireFox. The message indicates that the … (read more)

Hello! Yesterday (03/16/2025) I received a message that the ChatZilla add-on to Firefox will be disabled on the next restart of FireFox. The message indicates that the extension could not be "verified".

I am using a VERY old computer for ChatZilla only: Windows XP Firefox 48.0.2 ChatZilla 0.9.92

I don't care about the age and inability to update any of the software, but I need to continue to use ChatZilla on this platform.

I have used ChatZilla on this machine for a very long time and do need to continue. Is there any way that I can make this work without having ChatZilla automatically disabled at the next restart of Firefox?

Asked by windswept1 8 months ago

Last reply by windswept1 8 months ago

  • Solved
  • Archived

All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Asked by Greg Stanford 8 months ago

Answered by Greg Stanford 7 months ago

  • Archived

explain it to me like I am 5 years old. Updated firefox, still can't get addons to work.

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working… (read more)

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

Asked by russellofthedesert 8 months ago

Last reply by russellofthedesert 7 months ago

  • Solved
  • Archived

Expiring Root Certificate May Disable Firefox Add-Ons

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my fir… (read more)

hi I would like ask if is any way manually to update Root Certificate for my old firefox 88 .My extension ublock stop working today .I try to this but not works in my firefox .

about:config xpinstall.signatures.required to false extensions.langpacks.signatures.required to false

I do not want to update my firefox .There is any way to do somthing to works Add-Ons.

Asked by olek 8 months ago

Answered by James 8 months ago

Firefox is once again refusing to add extensions.

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just s… (read more)

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Asked by rnturner59 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Archived

LinkmanFox could not be verified for use in Firefox and has been disabled.

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extens… (read more)

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extension please help.

Thanks

Asked by gupta.chris 8 months ago

Last reply by gupta.chris 8 months ago

  • Archived

Sites want to disable AdBlock but I don't have it

Sites tell me they won't show the page unless I disable AdBlock. I had it many years ago, but uninstalled it years ago. It does not show up in my extensions list. So, wha… (read more)

Sites tell me they won't show the page unless I disable AdBlock. I had it many years ago, but uninstalled it years ago. It does not show up in my extensions list. So, what do I do? Thanks, Bob K

Asked by bobklauber 10 months ago

Last reply by jonzn4SUSE 10 months ago

Addons won't update

Tried four times in a row. Had the problem In 142.01. Updated to 143.01. No help. First image is after the update attempt. I intentionally chose not to update 3 of t… (read more)

Tried four times in a row. Had the problem In 142.01. Updated to 143.01. No help.

First image is after the update attempt. I intentionally chose not to update 3 of them

Second image after relaunch.

Asked by noel_envode 1 month ago

Last reply by Ed 1 month ago

  • Archived

Add Blocking

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this… (read more)

Some sites I use will not let me use them unless I stop using add blocking. I have not installed an add blocker so I am thinking it must be one in Firefox. Assuming this is true, how can I discontinue the add blocker at a specific site so I can access/read/use its contents. Thank you in advance for any help you may be able to provide. Ken

Asked by Ken 6 months ago

Last reply by Agent virtuel 6 months ago

  • Solved
  • Archived

Automatic extension installation

Hi All, I have a number of computers that I would like to have configured identically, including Firefox's extensions. Is there a mechanism that I could use to automati… (read more)

Hi All,

I have a number of computers that I would like to have configured identically, including Firefox's extensions. Is there a mechanism that I could use to automatically install a list of extensions on my (linux, windows) computers?

TIA, Mike.

Asked by Mike Diehl 6 months ago

Answered by Mike Diehl 4 months ago

Add-on's disabled/greyed out

Hi there all! I have been using these Add-on's for years and suddenly this week they 'dropped off' - note the greyed out ones that no longer work. I did report the add o… (read more)

Hi there all!

I have been using these Add-on's for years and suddenly this week they 'dropped off' - note the greyed out ones that no longer work. I did report the add on's via the button inside to the developers as potentially broken but I'm not sure how I would hear anything back from them about that. After about 4-5 days now they are still not working. I'm unsure why they are greyed out, and the others are not - why these stopped working and the others ok. Here are the screen shots of the ones I'm referring to! They were *VERY GOOD* add on's! I would super love them back.

If you have any advice please let me know.

Thank you.

Asked by Emily Ember 5 months ago

Last reply by Denys 4 months ago

  • Solved
  • Archived

Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit).… (read more)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 10 months ago

Answered by mistermunir 10 months ago

  • Archived

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (read more)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Asked by Diawa 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards