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Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (read more)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 4 months ago

Last reply by FredMcD 4 months ago

Error message windows did not find firefox.exe. verify that you entered the correct name and try again

Hello, I apologize in advance for my low level in English, I am a French internet user who has encountered a problem since this morning. I have Mozilla Firefox on Window… (read more)

Hello,


I apologize in advance for my low level in English, I am a French internet user who has encountered a problem since this morning. I have Mozilla Firefox on Windows 10. So far, it has worked perfectly. However, I could see today, by turning on my computer that I could no longer access Mozilla Firefox. Indeed, when I click on it, I encounter this error message:

Windows did not find c: \ program files \ mozilla firefox \ firefox.exe. verify that you entered the correct name and try again


I do not understand why I have this message. When I go to C: \ Program files \ mozilla firefox I do have a "firefox" icon (exe application). but I clicked on it and it doesn't work. I would like to inform that by using avast, avast updated me mozilla firefox ... I repeatedly uninstall and reinstall mozilla firefox; I even turned off, turn on, and turn on the computer several times but nothing to do, it does not work.

Can you help me see more clearly please?

Thanks in advance.

Asked by franck.dalessandro 5 months ago

Last reply by jscher2000 5 months ago

Clearing chace on refresh not working anymore

Hi, I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css a… (read more)

Hi,

I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css are ever updated,

Only in some cases with .js files I had to use ctrl+F5,

but now every modify I do then I hat to use ctrl+F5, why??

Asked by Alessio Paoletti 4 months ago

Last reply by jscher2000 2 months ago

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (read more)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Tab Crash

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or … (read more)

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

Asked by guyfromkcmo 6 months ago

Last reply by AMAN ARYAN 5 months ago

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 5 months ago

Last reply by Roland Tanglao 5 months ago

Updates are deactivated by system administrator

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user). Ever since, the browser options changed specifically: 1) In Help > About I ca… (read more)

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user).

Ever since, the browser options changed specifically:

1) In Help > About I cannot trigger an update anymore as the button is replaced by the message "Updates are deactivated by system administrator"

2) In Settings it reads "The browser is administrated by your organization".

Never seen this.

On another computer with the same antivirus software FF updated to 79, no trouble. On yet another machine with Win Defender only also no trouble after update.

Malware & antivirus scans both come up empty. Removed and re-installed FF already to no avail.

On the troubled machine some big Win Update is not yet made available by Microsoft...

Somebody knows what is going on?

Asked by jam.shaheen 4 months ago

Last reply by Mike Kaply 3 months ago

Automatic scrolling to the bottom of the page

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it … (read more)

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

Asked by cptnwinky 4 months ago

Last reply by cor-el 4 months ago

Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (read more)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Asked by Титан 2 4 months ago

Last reply by Kiki 1 month ago

Lost all extremely improtant data after forced Update - Please help

Hi, I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that… (read more)

Hi,

I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that I gave up and proceed with update... Then disaster happened: everything is lost. All my customized settings, all bookmarks that my life depend on, everything is lost. Please can someone help me survive...

I checked for FirefoxOLD folder if there is one (e.g. on Desktop) anywhere on hard drive of my PC but there isn't. All self done solutions I tried but failed produced around 15+ additional profiles because I had to delete ( * ) Profiles INI single file otherwise Firefox couldn't be opened due to error message. When I deleted INI, I was able to open firefox with LOST extremely important data. Every opening produced I believe 3 new profiles.


( * ) I still have them in Recycle bin.

I went to about:profiles and there are only two: the one being used (lost data) and one more. When I open "one more" profile in different browsers all my data is remaining to be gone.

Currently in total are 18 profiles in C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles folder. At least 15 of them are from failed solution attempts. The thing that worries me the most is the single profile, out of other 3, that should had my data available. I used it as the only folder in "Profiles" folder. Then I used to run Firefox and data is missing even there. This particular profile that brought me the most of hopes is NOT available via about:configs and the thing that worried me the most inside the folder of particular profile that I guess should have the data is the fact that the folder is almost entirely empty. Only two files inside: search-metadata.json and times.json

Can someone please help me get my data back?

Please I had really important data but cannot recover it on my own :'-( oh my god...

Asked by Andrew 4 months ago

Last reply by FredMcD 4 months ago

Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (read more)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Asked by robert165 5 months ago

Last reply by FredMcD 5 months ago

Synch firefox bookmarks, history, logins & passwords & preferences

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I c… (read more)

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I choose to not continue w/a QR code or SMS message, I'm taken to a screen about FF Monitor and am never able to enter "another device", which is where I began, "Connect another device" - any assistance or work around will be gladly appreciated. Thank you in advance, DD

Asked by ddirving 4 months ago

Last reply by cor-el 4 months ago

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (read more)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 4 months ago

Last reply by Roland Tanglao 4 months ago

Since Firefox 79 beta my college website doesn't work (embedded content)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Fir… (read more)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Firefox 79 beta and nightly.

The error is: "Website will not allow Firefox to display the page if another site has embedded it": https://support.mozilla.org/ca/kb/xframe-neterror-page?as=u&utm_source=inproduct

Is it a bug or a "feature"? UOC is one of the biggest online university of Spain, it will be a "disaster" if students can't access it with Firefox.

I can explain you how to reproduce it because it's the private area and you need student credentials to enter, but the login website is: http://cv.uoc.edu

In the console I can see some errors like this: Cookie “example” will be soon treated as cross-site cookie against “http://cv.uoc.edu/rb/inici/plin/fonts/icons.woff?cc152853f8bb07259fb3eb89b6fbfee7” because the scheme does not match.

Asked by Dimas 4 months ago

Last reply by cor-el 4 months ago

Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (read more)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Asked by erotichabit 4 months ago

Last reply by cor-el 4 months ago

Some sites keep cookies even when private windows close.

Open Firefox. Verify no cookies. Clear any cookies if they exist. Then open a single private window. Go to tripadvisor.com (happens with some other sites but only a few)… (read more)

Open Firefox. Verify no cookies. Clear any cookies if they exist.

Then open a single private window.

Go to tripadvisor.com (happens with some other sites but only a few).

Browse a few pages.

Close the private Window. No private windows/Container tabs are open.

All tripadvisor cookies should be cleared but they are not.

Verified by Cookie Quick Manager.

Why and how does tripadvisor manage to keep cookies on my system.

Asked by jpezz 4 months ago

Last reply by cor-el 4 months ago

When acessing facebook CPU usage goes to 100%

Pretty much what the title says, it only happens on facebook, all other sites are normal. I now this is a duplicate of this: https://support.mozilla.org/en-US/questions/9… (read more)

Pretty much what the title says, it only happens on facebook, all other sites are normal.

I now this is a duplicate of this: https://support.mozilla.org/en-US/questions/982939

But the thread has been archived and the solution link ( https://www.facebook.com/help/community/question/?id=564607316896327 ) is broken.

Any help would be greatly appreciated.

Asked by caiofcastro 4 months ago

Last reply by FredMcD 4 months ago

https://www.doki.live/

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular… (read more)

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular site on Firefox won't load up the live broadcasts, but will load a video there. I've refreshed the browser, uninstalled and reinstalled it and nothing works. I am using the latest version of 78.0.2

Asked by Bonobi 4 months ago

Last reply by FredMcD 4 months ago

My Browser deleted itself and left a folder of old files on my desktop, WHY?

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and s… (read more)

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".

I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.

How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!

Asked by nytxalamo 4 months ago

Last reply by FredMcD 4 months ago