Showing questions tagged: Show all questions

White banner complety covers my menu bar and the only way to fix it is to reboot

A white bar completely covers the top of the browser. It is if the menu bar has disappeared. If I try and click where the menu bar should be I click right through the win… (read more)

A white bar completely covers the top of the browser. It is if the menu bar has disappeared. If I try and click where the menu bar should be I click right through the window to the other open applications below.

This has happened a few times and the only way to remedy it is to reboot the machine.

Image attached.

Any idea what is happening?

I am running firefox on windows 10 Version 84.0.2 (64-bit) (latest available)

Asked by mikejstevens 1 month ago

Last reply by FredMcD 35 minutes ago

Firefox Crashes Every Time When Opened

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much. AdapterDeviceID: 0x1616 AdapterDriverVersio… (read more)

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much.


AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4549 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:19.0.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 6019948544 AvailablePhysicalMemory: 1241309184 AvailableVirtualMemory: 138531290202112 BIOS_Manufacturer: Insyde BreakpadReserveAddress: 2295517675520 BreakpadReserveSize: 83886080 BuildID: 20210222142601 CPUMicrocodeVersion: 0x2b ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1614172847 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 2 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[1]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[2][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[3][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[4][GFX1-]: GPU process disabled after 2 attempts (t=456.282) |[5]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[6]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[7][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[8][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[9]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[10][GFX1-]: Compositors might be mixed (5,1) (t=456.442) InstallTime: 1614171546 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["DWrite.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 504 StartupCrash: 0 StartupTime: 1614172771 SystemMemoryUsePercentage: 70 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210222142601","version":"86.0","vendor":"Mozilla","displayVersion":"86.0","platformVersion":"86.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4011,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":1995,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-MY","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1379},"hdd":{"binary":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"profile":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"system":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4549","driverDate":"11-10-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","hwCompositing":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"gpuProcess":{"status":"failed"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_DISABLED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"unused"},"omtp":{"status":"available"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"d2d":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Avira Antivirus"],"antispyware":null,"firewall":["COMODO Firewall","Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-MY","en-US"],"regionalPrefsLocales":["en-MY"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"MY","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18682,"firstUseDate":18682},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"webcompat@mozilla.org":{"version":"19.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18682,"updateDay":18682},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1683348-rollout-tab-modal-print-ui-roll-out-release-84-85":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2530f6bf-b7ac-45ba-81a8-cf4cf648f427"},"bug-1691496-pref-activity-stream-pocket-new-tab-logged-out-save-on-release-86-86":{"branch":"variant_c","type":"normandy-exp","enrollmentId":"ec36a765-bd09-4bce-a8d5-5a3f11d2d336"}}} ThreadIdNameMapping: 11076:"IPC I/O Parent",1756:"Timer",12032:"Link Monitor #1",11280:"Socket Thread",11720:"Permission",10164:"JS Watchdog",10916:"JS Helper",8632:"JS Helper",6048:"JS Helper",7796:"JS Helper",12260:"IPC Launch",7140:"WindowsVsyncThread",6028:"Compositor",10996:"ImageIO",10404:"IPDL Background",7312:"TRR Background",2336:"Cache2 I/O",8656:"Cookie",3888:"Worker Launcher",12124:"DOM Worker",8060:"QuotaManager IO",10848:"IndexedDB #1",5404:"StyleThread#1",8200:"StyleThread#0",9064:"StyleThread#2",4696:"ImageBridgeChld",10464:"GMPThread",8536:"ProcessHangMon",7716:"TaskController Thread #0",9404:"TaskController Thread #1",8996:"TaskController Thread #2",10780:"Untrusted Modules",8124:"BackgroundThreadPool #2",11904:"ProxyResolution",6300:"Cache I/O",2972:"BgIOThreadPool #1",8688:"DNS Resolver #1",11156:"DNS Resolver #2",3860:"HTML5 Parser",11408:"mozStorage #1",7808:"DNS Resolver #3",932:"mozStorage #2",11112:"mozStorage #3",11104:"DOM Worker",2936:"localStorage DB",7712:"localStorage DB",2212:"SSL Cert #1",6484:"StreamTrans #5",11244:"URL Classifier",11296:"StreamTrans #6",10928:"COM MTA",7344:"IndexedDB #6",228:"StreamTrans #7",9732:"mozStorage #4",11776:"DOM Worker",5988:"StreamTrans #8",12152:"SaveScripts",12072:"PlayEventSound", Throttleable: 1 TotalPageFile: 9574559744 TotalPhysicalMemory: 4205850624 TotalVirtualMemory: 140737488224256 URL: about:crashes UptimeTS: 754.25227 Vendor: Mozilla Version: 86.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by avxtp 2 days ago

Last reply by FredMcD 39 minutes ago

Firefox 86 crashes in Debian Buster x86_64

After updating to Firefox 86 it always crashes at launch: ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue sign… (read more)

After updating to Firefox 86 it always crashes at launch:

ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

And Crash Report dialog appears. This is the "Details" dialog content:

AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 18.3.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 127062016 AvailableSwapMemory: 4183494656 AvailableVirtualMemory: 2200952832 BuildID: 20210222142601 CrashTime: 1614250267 DesktopEnvironment: unknown EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614249624 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Debian GNU/Linux 10 (buster)FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 641 StartupCrash: 1 StartupTime: 1614250265 ThreadIdNameMapping: 14784:"IPC I/O Parent",14785:"Timer",14786:"Netlink Monitor",14787:"Socket Thread",14788:"Permission",14793:"JS Watchdog",14794:"JS Helper",14795:"JS Helper",14796:"JS Helper",14797:"JS Helper",14799:"Cache2 I/O",14800:"Cookie",14802:"DOM Worker",14803:"IPDL Background",14807:"BackgroundThreadPool #2",14808:"QuotaManager IO",14809:"IndexedDB #1",14811:"StreamTrans #5",14815:"StreamTrans #9",14817:"StreamTrans #11",14819:"StreamTrans #13",14821:"StreamTrans #15",14822:"Worker Launcher",14823:"SoftwareVsyncThread",14824:"Compositor", Throttleable: 1 TotalPageFile: 8249114624 TotalPhysicalMemory: 4046426112 UptimeTS: 1.8864044 Vendor: Mozilla Version: 86.0

Safe mode also crashes. Headless mode is the only way I found to make it not to crash.


Thanks in advance!!

Asked by ociu 1 day ago

Last reply by cor-el 12 hours ago

IRS DENIES ACCESS TO THEIR REFUND STATUS SITE

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site wit… (read more)

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.

Asked by firefoxwag 6 days ago

Last reply by FredMcD 1 day ago

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 3 days ago

Last reply by jonzn4SUSE 1 day ago

Bookmarks

For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following … (read more)

For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following things: 1. Start FF in safe mode. 2. changed OS from Windows 7 to Windows 10. 3. Made sure my OS and browser were up to date. 4. Tried different Antivirus programs.

Can anyone help me with this?

Thank you so much!

Asked by sean.ayers 3 weeks ago

Last reply by cor-el 1 week ago

Firefox take a long time to load!

Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I … (read more)

Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I have to wait again. I scanned windows with various anti-virus and anti-malware programs. I have absolutely nothing. I only use Microsoft anti-virus. I have run many repair options on the net. I have also uninstalled and reinstalled Firefox. This long wait to load before I can use the software is really irritating. Internet Explorer starts within 3 to 5 seconds including the display of the first page. Best regards Otto Haldi

Asked by Otto 2 weeks ago

Last reply by FredMcD 1 week ago

Compatibility change

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at… (read more)

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Asked by fzharris 2 weeks ago

Last reply by cor-el 2 weeks ago

firefox clogs disk

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. … (read more)

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. Windows 10 system.

Asked by vasiliev.andrey2020 1 month ago

Last reply by spdgnzls 2 weeks ago

Blank/White Page Issue

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load. I've:… (read more)

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load.

I've:

- scanned for malware - restarted in safemode - refreshed - cleared the cache - uninstalled and reinstalled

Nothing works. WHAT CAN I DO TO FIX IT???

Asked by ben20091 2 weeks ago

Last reply by FredMcD 2 weeks ago

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 2 months ago

Last reply by FredMcD 2 weeks ago

Sites not loading on Firefox after visiting.

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't … (read more)

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't find a relevant, up to date solution for this issue.

Basically, certain websites (the most notable being Reddit) will eventually no longer load. In fact, it won't even try to load. I will click a link from a Google search, or even just type in the URL for Reddit directly, and Firefox just does nothing. No error, no loading, nothing. The tab will stay blank with the URL listed as the name of the tab. I can't seem to tell if other browsers have this issue as it requires a bit of use/time to pass, but it doesn't seem to be an issue in Explorer. It isn't JUST Reddit, but it's only a couple of sites that this occurs on.

I do have a workaround --- if I tell Firefox to "Forget This Website" - suddenly it will work again. I will be logged out and see the default page due to having deleted all saved dated - but the site will work (for maybe a day) before I have to forget it again.

If this was a once a month type issue it wouldn't be a big deal, but the fact that I have to constantly re-do my local settings because of this is frustrating.

I am running Windows 10 and my Firefox version is 85.0 (64-bit). I have tried disabling any add-ons such as my AdBlocker, however that does not fix the issue.

Asked by chrisdawgeh 3 weeks ago

Last reply by FredMcD 2 weeks ago

History probably not saved

Good day, Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Teleg… (read more)

Good day,

Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Telegraaf I have to log in just once, but since a few weeks I have to log in every time. In firefox settings I have "remember history" on.

Asked by vantoor16 3 weeks ago

Last reply by FredMcD 3 weeks ago

My Website Won't Load

My website ozpt.com does not load on FireFox. It works on CHROME, SAFARI, ANDROID, EDGE etc. But when i try to open in FireFox I get the spinning wheel and it won't load.… (read more)

My website ozpt.com does not load on FireFox. It works on CHROME, SAFARI, ANDROID, EDGE etc. But when i try to open in FireFox I get the spinning wheel and it won't load. Sometimes if i refresh, it will load the one page, then when i click on anther link, it won't load that new page, and back to spinning wheel.

I don't understand why I'm working on all other browsers, but not on FF?

Asked by mgrimaldi520 3 weeks ago

Last reply by jscher2000 3 weeks ago

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (read more)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 3 weeks ago

Last reply by FredMcD 3 weeks ago

Opening Firefox Browser Issues.

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, '… (read more)

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, 're-syncing/re-registering' each time. Very frustrating. Assistance would be much appreciated. There must be a simple solution that alludes me.

Asked by EOC 3 weeks ago

Last reply by FredMcD 3 weeks ago

Firefox freezing on start-up?

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restor… (read more)

I'm on a Mac, running the latest version of Firefox. Recently I've had some work to do that meant I wanted to keep multiple tabs open, so I changed my settings to 'restore previous session' so I'd get my tabs back when I turned my computer off/on.

For a few days all was going well, then Firefox crashed. I managed to get it back up again and change the setting so it wasn't trying to restore multiple tabs. But since then no luck, Firefox opens but I get the spinning wheel curser and Firefox shows as non-responsive, I have to force quit the app.

I've tried uninstalling it, still no luck. I'm writing this from Google Chrome.

Can anyone help? I much prefer Firefox, but it's currently unusable for me, and as the browser freezers I can't get into any of the settings etc.

Asked by JasmineM 3 weeks ago

Last reply by FredMcD 3 weeks ago