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Search Pulse Browser Hijack

Hello, I have tried everything on the internet and I cannot get rid of the Search Pulse hijack malware in my Firefox browser, I am using an up to date MAC. Thanks, Miles … (read more)

Hello,

I have tried everything on the internet and I cannot get rid of the Search Pulse hijack malware in my Firefox browser, I am using an up to date MAC.

Thanks, Miles

Asked by molson12 1 week ago

Last reply by FredMcD 1 week ago

24 Character Recovery Key?

I am trying to access my firefox account. I have my username, password and a 24 character recovery key (I set this up in 2014). I have changed mobile devices so I no lo… (read more)

I am trying to access my firefox account. I have my username, password and a 24 character recovery key (I set this up in 2014). I have changed mobile devices so I no longer have the Firefox token set up in LastPass..so cannot generate the pin. When I try to bypass the pin by using my recovery key - I am only given the option to use a 10digit key, not the 24digit key I was provided in 2014.

Thanks. Any help would be appreciated!!

Asked by ccmmo 1 week ago

Last reply by jscher2000 1 week ago

Crashing causing search engine change

Hi Guys, Firefox crashes now and then, and when it does, it changes my default search engine. When this happens, "Browser Default" is added to 'search Shortcuts' and sele… (read more)

Hi Guys, Firefox crashes now and then, and when it does, it changes my default search engine.

When this happens, "Browser Default" is added to 'search Shortcuts' and selected.

To revert back to Google, it has to be selected, and removed.

I have come to the conclusion, that this is a deliberate action, caused by some form of Malware or similar, as it is the only thing that appears to change, and always happens when Firefox crashes.

On the other rare occasions that Firefox crashes, it returns asking to return to previous sessions, and does so without issue - these crashes are extremely infrequent, however, the previous example is like clockwork.

Hoping you can help.

Cheers, Brad

Asked by brad50 1 week ago

Last reply by FredMcD 1 week ago

firefox hijacked

I clicked on an ad on my local news site and got cryxos hijacking firefox. windows 7. Microsoft security essentials does not catch it but adaware does catch it. The probl… (read more)

I clicked on an ad on my local news site and got cryxos hijacking firefox. windows 7. Microsoft security essentials does not catch it but adaware does catch it. The problem is that it keeps coming back. Is my next step to uninstall firefox and reinstall it?

Asked by nommn 1 week ago

Last reply by FredMcD 1 week ago

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (read more)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Asked by stephenp1394 2 weeks ago

Last reply by FredMcD 2 weeks ago

plugin do firefox quebra a segurança configurada do pdf, permitindo a impressão

Tenho uma rede com mais de 500 computadores, publico documentos em pdf com bloqueamento de impressão na intranet, o firefox tem o plugin de pdf nativo e esse plugin quebr… (read more)

Tenho uma rede com mais de 500 computadores, publico documentos em pdf com bloqueamento de impressão na intranet, o firefox tem o plugin de pdf nativo e esse plugin quebra a segurança configurada do pdf, que no caso foi bloqueada a impressão e no firefox qualquer usuário consegue imprimir. Gostaria de saber como faço para desabilitar o plugin nativo pdf do firefox para todos os usuarios e que não consigam mais ter acesso em mudar a configuração, igual como fazemos com as configurações de proxy, onde fica desabilidado para o usuário a alteração

Asked by claudia.pereira 2 weeks ago

Last reply by cor-el 2 weeks ago

certain sites

An error occurred during a connection to www.airguns.net. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLA… (read more)

An error occurred during a connection to www.airguns.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP what in the hell do i do?????????

Asked by rayvega21 2 weeks ago

Last reply by FredMcD 2 weeks ago

Synchronization on other Firefox with "Key Sync"

Hello to all, I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years. I had a… (read more)

Hello to all,

I'm a "beginner" on Mozilla sorry if my question seems stupid, moreover, English is not my mother tongue. Mozilla is my main browser since 12 years.

I had a 2011 mac (personal) on which I had a bunch of bookmarks and passwords saved since 2011. I had Sync enabled back then and have a Firefox Sync key (8 series of 4 numbers/letters). On another Mac (for work), much more recent, I also use Mozilla and I created an account (with my email address, the same one I probably used in 2011) as soon as I installed Mozilla.

I have the impression that in the meantime the way "Sync" works has changed (before with a key, now with a login/password).

My problem is the following : my personal Mac broke (impossible to turn it back on) and I would like to be able to recover my bookmarks by posting them on the new Mac (pro), but... I can't find anywhere where I could enter my Firefox Sync key. I can "log out of my account" or "connect another device" but nothing else. When I log out of my account, I can log back in but only an account with an email (the only thing it asks me is an email).

Would you have an idea how I can get my bookmarks back? I had a hundred of them, very well organized, for professional purposes and I really need them. How can I keep my account (with my email) and add my bookmarks saved on my Key Sync ? (if needed, I can migrate all my actual account (profesional) on Google Chrome and start again on Firefox with my Key Sync but, I can't find how..)

Thank you very much for your help and advice

Asked by estelleportassau 2 weeks ago

Last reply by FredMcD 2 weeks ago

THE NEW FIREFOX UPDATES HAVE QUIT REMEMBERING MY LOGIN INFORMATION

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when… (read more)

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when I view logins in the settings mode, they are all listed there with the correct passwords. I am not technical and would sincerely appreciate a tutorial of some kind as to how to correct this egregious oversite on behalf of the Mozilla team.

Asked by c13563 3 months ago

Last reply by FredMcD 2 weeks ago

Text suddenly gets replaced with solid coloured boxes

Hi. Text on my Firefox suddenly turns into solid coloured boxes. This problem has started only recently and is happening only of Firefox. I have not made any changes to m… (read more)

Hi. Text on my Firefox suddenly turns into solid coloured boxes. This problem has started only recently and is happening only of Firefox. I have not made any changes to my PC recently.

Asked by yash 2 weeks ago

Last reply by FredMcD 2 weeks ago

System crash on viewing website

MacBook Pro M1, Firefox 92.0.1. Go to https://www.gibson.com/Generation. System completely freezes, no cursor movement, no error message; must manually restart. Using Saf… (read more)

MacBook Pro M1, Firefox 92.0.1. Go to https://www.gibson.com/Generation. System completely freezes, no cursor movement, no error message; must manually restart. Using Safari, the site opens correctly; it includes an "accept cookies" dialog, which did not appear when I tried with Firefox. Bad website design? Or a bug in Firefox?

Asked by deletns 2 weeks ago

Last reply by jscher2000 2 weeks ago

Need a fix for sites that use e-mail address's for password authentication.

I use the password manager in Firefox. Makes it easier to log in to different sites. I have found a situation that has been overlooked. Multiple sites use a persons e-mai… (read more)

I use the password manager in Firefox. Makes it easier to log in to different sites. I have found a situation that has been overlooked. Multiple sites use a persons e-mail address for identity. Different sites then would all use the one e-mail address for identity. Each site however would have a different password. So we have one "name" but multiple passwords connected to that name. Firefox doesnt realize that the one name has multiple passwords so everytime you login to a site that uses your email address as your identity, it asks if you may want to update your password. You have to refuse everytime because the different sites have a different password. If you update the password, each site will now have the password of the last updated password. Its a issue that needs to be fixed so Firefox recognizes how a Email address=Name can have multiple passwords because different sites are using the same name. It looks like Firefox isnt making the connection that different sites are being visited by the same person so some information will be consistent among different sites visited. Thus not realizing that its correct that the "same" name has a password that is different for this new site.

Is there a workaround? thx.

Asked by romeemore 2 weeks ago

Last reply by jscher2000 2 weeks ago

Spellcheck Acting Strange

Hello. I'm experiencing some strangeness with the spellcheck on Firefox and would like to know if anyone can help. I often seem to mistype "don't" as "don;t." Same with "… (read more)

Hello.

I'm experiencing some strangeness with the spellcheck on Firefox and would like to know if anyone can help.

I often seem to mistype "don't" as "don;t." Same with "won't." Firefox does not mark these as incorrect. But if I type "shouldn;t" or "couldn;t" I get a red underline.

Is there something I can edit to get those words with a semicolon to be marked as misspelled?

I'm using FF 91 on Win 7. But it's been this way for a long time, many different versions.

Any help would be greatly appreciated. Thanks.

Asked by boyodiguwu 1 month ago

Last reply by cor-el 3 weeks ago

My cache is making firefox not load pages

I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again onl… (read more)

I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again only to have the issue again a couple of minutes later. I have refreshed firefox 4 different times, uninstalled 3 times to no but nothing seems to work.

Asked by yusoff95 1 month ago

Last reply by cor-el 3 weeks ago

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (read more)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 1 month ago

Last reply by cor-el 3 weeks ago

Webpages have begun to open in random language.

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would … (read more)

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would result in the same page opening correctly in English. The language used when Firefox erred was never the same twice. In the last couple days the rate of errors has accelerated. Any ideas how to fix this problem? Is someone other than me using my Firefox credentials?

Asked by scottyNC 3 weeks ago

Last reply by FredMcD 3 weeks ago

Opening a new window loads a page from the recent history

Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window. This is partly annoying because there is a delay waiting f… (read more)

Whenever I open a new page in firefox it automatically loads a page from the recent history in the new window. This is partly annoying because there is a delay waiting for it to load a page you don't want, but is also quite a big problem when it loads a page from the history that was a pop-up with a reduced size, and sometimes with settings that prevent you from changing the page address.

I don't know why it is doing this but it is unusable behaviour. I've tried restarting the computer (and firefox) but it is still doing it. This is version 92.0 for ubuntu.

Asked by Pastuso 3 weeks ago

Last reply by FredMcD 3 weeks ago