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Firefox crashes daily in plugin container on Facebook

OK - I have searched and Googled. This happens with FF 46 32 bit, 64 bit, portable, on Win 7 32 bit, 64 bit and windows 10. It happen in safe mode. It has all plugins up… (read more)

OK - I have searched and Googled.

This happens with FF 46 32 bit, 64 bit, portable, on Win 7 32 bit, 64 bit and windows 10. It happen in safe mode. It has all plugins up to date. I t has remove all but needed and non removable add ins - such as Flash, Acrobat Reader, etc. It happens on computers with plenty of RAM (16 GB). Oddly enough, it happens worse with safe mode and plugin container is run-a-way. With normal mode, it appears that plugin container is under control and Firefox itself runs amuck.

So - totally repeatable. Page down in Firefox with one or 50 tabs open - no matter. It will crash. Goes black, or stops responding. Until Firefox closes. NEVER happens with Edge for example.

I have to think it is a Firefox memory leak, but even using Firemin does not help much if at all.

What can be done? I have done my homework!

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	46.0.1.5966
 Application Timestamp:	572818c9
 Fault Module Name:	mozglue.dll
 Fault Module Version:	46.0.1.5966
 Fault Module Timestamp:	572808c3
 Exception Code:	80000003
 Exception Offset:	0000efdc
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

More info, of course. End of my rope on this one....

Thanks.

~Bob

Asked by in4m8n 4 years ago

Answered by John99 4 years ago

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The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja 6 years ago

Answered by meegja 6 years ago

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Why doesn't firefox 26.0 doesn't show download window/box!

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!! In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in ve… (read more)

Why doesn't Firefox 26.0 doesn't show my downloads anymore!!!!

In the last version of firefox 25.0.1 still showed the download window when using downloadhelper, now in version 26.0 I no longer see the download box. When I go to about:config my setting are as they were in version 25.0.1 but there is still no download box opening. Will this issue be fixed and or will I need will downgrade to version 25.0.1.????

Asked by lapetite66 6 years ago

Last reply by Moses 6 years ago

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Firefox 29 is full of problems.

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it. - Leaking memory … (read more)

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it.

- Leaking memory like nobody's business. It went from 500 MB to 1.5 GB overnight (i.e. while it was "idling" minimized on the desktop).

- The config.trim_on_minimize setting is missing. Why is this?

- When the memory usage gets above ~1 GB (FYI, this is a guess), I start seeing problems with Firefox displaying web-page graphics and even, in one instance, shutting down text input on a web page (this was within Facebook).

- Randomly crashes for no apparent reason. FYI, this happened after I updated to Firefox 28 as well.

None of these problems ever happened before I upgraded to Firefox 28 and 29. I'm very close to abandoning Firefox altogether if these problems are not resolved promptly and permanently. In other words, I've nearly had enough of this. Whatever happened to "If it ain't broke, don't fix it"?

Asked by robbyrob 6 years ago

Last reply by John99 6 years ago

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One word search in address bar not working.

I've been away from my desktop for a week and now the searches in the address bar are not working. For example, I used to just type 'test' into the search bar and the tab… (read more)

I've been away from my desktop for a week and now the searches in the address bar are not working. For example, I used to just type 'test' into the search bar and the tab would show a list of Google searches. Two words work though. Any and all help would be deeply appreciated. I've tried Search Reset, changing the keyword and fixup in about:config.

Asked by Lurker 6 years ago

Answered by jscher2000 5 years ago

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FF 29 sometimes will not start. Popup with an error message.

Hi. With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else… (read more)

Hi.

With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else experiencing this problem?

Thanks.

Asked by Compumind 6 years ago

Answered by John99 6 years ago

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Why can't I paste into youtube comments on firefox

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addo… (read more)

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addon to copy plain text only, but that didn't help, nor have I ever needed it before.

Is this google's latest monopoly trick or something, or what is going on?

Asked by 1N07 5 years ago

Answered by 1N07 5 years ago

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Firefox 30 won't start, hangs after closing (Bug1004476)

Hello, everyone! I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all… (read more)

Hello, everyone!

I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all and installing any addon that requires a browser restart (NoScript for e.g.) Firefox restarts OK, but after closing it and trying to open again I get a message: "Firefox is already running". I can see in the Task Manager that there is already Firefox running in the background. I've found several people complaining about this issue. Here: http://forums.informaction.com/viewtopic.php?f=10&t=19612 And here: http://forums.mozillazine.org/viewtopic.php?f=9&t=2825639

Thank you in advance

Modified May 13, 2014 11:01:46 PM BST by John99


2nd Update. (Comment by a moderator)
Engineers are working on issues that have been identified.
The known issues are problems with Firefox hanging on closedown resulting in Firefox not restarting unless the hung process is killed.

Workaround ensure Firefox is NOT set to clear History on Close down
Use NewButton New Fx Menu → Preferences → |Privacy| Firefox will: [Remember History v ]
See also my post downthread /questions/997918?page=2#answer-572501 ~J99

 Modified June 5, 2014 12:26:07 AM BST by John99

3rd Update

A fix is now on the Beta Channel Fx30b8 hopefully in a couple of weeks that will be on everyone's Release of Firefox30.

Asked by TheExplorer 6 years ago

Answered by TheExplorer 6 years ago

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Netflix Issue

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or vid… (read more)

Hi, Since yesterday (August 19, 2016) Netflix stop working and I get a message at the top of the page saying "Firefox is installing components needed to play audio or video, please try again later". I just called Netflix support and they say that recently they stop using Silverlight and moved to HTML5, they advised me to update Firefox to the latest version, I was running on 47.0.1 but now after installing the update I'm running on 48.0.1 but still get the same error message. I can watch Netflix with Internet Explorer but not with Firefox anymore! For years was working fine I am wondering what's going on, can you help?

Asked by Adrianva 4 years ago

Answered by AliceWyman 4 years ago

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I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 4 years ago

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high CPU usage

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane, it ranges between 50%-100% cpu usage. and it happens even on normal non fla… (read more)

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane,

it ranges between 50%-100% cpu usage.

and it happens even on normal non flash tab,

besides even if the site is using flash, i am using flash block and adblock plus,

so anykind of flash material wont play or uses cpu.

please fix this ASAP, because firefox has now gone from useable to resource hog,

oh and i don't like the new look, because firefox has become more similar to chrome on User interface,

and i don't use chrome, because i don't like the UI, and now firefox tried to be chrome twin ?

i think that's all, thanks in advance.

edit : fixed some typo

Asked by DM789 6 years ago

Answered by DM789 6 years ago

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recaptcha not appearing

Hello and thank you for your time. I've looked all around for an answer to my question but found nothing related to my problem. I've also had assistance in the past with … (read more)

Hello and thank you for your time. I've looked all around for an answer to my question but found nothing related to my problem. I've also had assistance in the past with this problem and temporarily fixed the problem but not for long at all. When i try and go to a specific website that I've been to before and have seen the captcha box appear, there's nothing there or it says recaptcha status in black bold letters. Previously i got an recommendation to clear cache and cookies of the website, update java and turn the browser into safe mode and restart which temporarily worked until i closed the browser and then the problem persisted even after doing it all over again? Please help!?

Asked by Dzalarhon 3 years ago

Answered by jscher2000 3 years ago

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bookmarks disappeared

After restarting my computer, I got a new FF web page and ALL my bookmarks as well as history have been deleted. How do I get them ALL back? I have tried every solution o… (read more)

After restarting my computer, I got a new FF web page and ALL my bookmarks as well as history have been deleted.

How do I get them ALL back?

I have tried every solution on the Mozilla Help section - I cant do a Restore I have a very old version of backups - 2016

The online help system is going around and around in circles not giving any solutions. 4 hours of trying to sort this out is ridculous.

I really do not want to have to move to Chrome, I far prefer Mozilla, but I can not afford to loose more time sorting this problem out. If not resolved here, I will reluctantly have to restart all my bookmarks in Chrome.

I need all my bookmarks - some are work related.

Please Help

Asked by bulldwang 2 years ago

Answered by FredMcD 1 year ago

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Since upgrade to FF 61.0.1 Netflix stopped streaming

With the upgrade to FF 61, I finally got Fox News Channel streaming to work on FF. I have streamed Netflix on FF for years. Now I have to watch Netflix on Microsoft Edg… (read more)

With the upgrade to FF 61, I finally got Fox News Channel streaming to work on FF. I have streamed Netflix on FF for years. Now I have to watch Netflix on Microsoft Edge. These continuing video issues with FF are getting tiresome. I get error code F7121-1331-P7 Solutions anyone?

Asked by loyall 2 years ago

Answered by loyall 2 years ago

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A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (read more)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 4 weeks ago

Answered by jscher2000 3 weeks ago

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Firefox freezes loading pages

Hello I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close fire… (read more)

Hello

I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close firefox and restart, it won't start as it is still running in background. Task manager will not close it. I have to reboot the PC. I have tried deleting profiles, which helps for a few minutes then it locks again. I tried re-installing firefox and again it works for a few minutes then nothing. I have completely deleted all 'appdata' and still no luck. New profile doesn't help. I checked all security settings, firewall, etc. and nothing helped. I tried safe mode and the problem still exists. I have used firefox for years and now may have to walk away. Any help is appreciated. Thanks.

Asked by kewltalon 5 years ago

Answered by kewltalon 5 years ago

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Firefox 26 on OS X 10.9.1 still has huge memory usuage (leak) which leads to crash

Hi, The subject is sort of self explanatory but for the last few months (not sure exactly when) i have had regular Firefox crashes, it seems to happen when i'm out of mem… (read more)

Hi, The subject is sort of self explanatory but for the last few months (not sure exactly when) i have had regular Firefox crashes, it seems to happen when i'm out of memory and FF has used all the available RAM. I have a MBP with i7 and 8gig of RAM using the latest OSX 10.9.1 and latest FF 26. I always keep up to date with the software. Usually i have about 20 or so tabs open and go back and forth between these. I have googled and read allot on this topic and most people recommend starting in safe mode, without add-ons , creating clean profile etc and i have done these but slowly i get back into the same issue even after a clean profile.... It seems for every FF update the memory usage increases....back in the day FF was extremely fast and efficient. Or maybe latest FF just wants to remember so much and save just to much old information which leads to these ridiculous amount of memory usage, i tend to go over 3-4gig RAM after half a day alone before it crashes and all my tabs are lost which is extremely frustrating. Is there a way to limit the memory usage? Only helpful tips i have found so far that seems to remove allot of garbage from the cache and the footprint is going to about:memory and run the "minimize memory usage", this has been working great and so far after 2-3 hours its steady on 900meg (more or less) with 16 tabs open. Isnt this something FF needs to do regularly to get rid of old stuff ? i saw youtube and many other old stuff in the cache which i was not using and caused FF to go over 2 gig or so before i run this so why isnt this automated? as a user i shouldnt need to care about such thins really. I also used Safari for a few weeks with same amount of tabs and it never goes over 800-900 meg. I really hope you guys can explain and give me some tips as to how to limit the memory usage of FF and not the regular make a clean profile and generic tips. I really think the problem is FF and nothing else. I done extensive testing here and i'm using just a few add-ons Adblock plus All in one Gestures Swedish dictioanary Downloadhelper Screengrab Download Statusbar

Sorry if i sound irritated but having to lose my tabs daily and being forced to bookmark my tabs constantly just in case FF crashes has been bugging me for a while now and i'm on the verge to switch browser but frankly there is no other browser as good as FF (offering same amount of plugins/add-ons) so i badly want to use FF if possible.

If you need any more info let me know.

Cheers

Asked by vampyren 6 years ago

Answered by John99 6 years ago

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Youtube freezes on changing videos (HTML5)

If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstallin… (read more)

If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstalling, tried creating new profile, etc. nothing solves it. please help

Asked by LetsPlayNintendoITA 4 years ago

Answered by jscher2000 3 years ago

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Why won't Firefox COMPLETELY block video autoplay?

After following all the suggestions found by searching video autoplay, Firefox currently still autoplays videos with the sound muted. This is in websites other than thos… (read more)

After following all the suggestions found by searching video autoplay, Firefox currently still autoplays videos with the sound muted. This is in websites other than those like YouTube, such as news websites and the like. What I REALLY want is to COMPLETELY PREVENT automatic playback of any of these videos, and if necessary, whitelist domains like YouTube to allow autoplay. Is this even feasible?

Asked by gumby_dammit223 1 year ago

Answered by gumby_dammit223 1 year ago

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Firefox constantly freezes on my Mac, although I've installed the latest version and tried all suggested fixes - without success.

I used Firefox up to version 3.5 and it worked well. But ever since, FF has frozen as soon as I've opened a webpage other than Google. FF even freezes when I'm in Mozilla… (read more)

I used Firefox up to version 3.5 and it worked well. But ever since, FF has frozen as soon as I've opened a webpage other than Google. FF even freezes when I'm in Mozilla's help pages ! I have trashed and reinstalled several times, updated constantly as suggested. I'm now using (or trying to use) version 25. No success. I have done everything that was suggested :

- trashed and reinstalled ( several times over the years, to see if new versions of FF would work) - restarted FF in safe mode - tweaked the profile as recommended - I've painstakingly checked that all my plug-ins etc were up to date. They are.


None of these solutions have worked. As I have written more than once, none of them should be necessary : Firefox should "just work". After all, other browsers do - I use Safari and Chrome, for instance, as well as SeaMonkey. Does any one know what's happening ?

I'm now running Mac OS 10.9.

Asked by Xavier Kreiss 6 years ago

Answered by Xavier Kreiss 6 years ago