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  • Archived

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT to my own website

Hi Mozilla Folks, I just received this error message: "Secure Connection Failed An error occurred during a connection to youandyourdogtraining.com. Peer reports it exp… (read more)

Hi Mozilla Folks,

I just received this error message: "Secure Connection Failed

An error occurred during a connection to youandyourdogtraining.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem." 

This error message came up when I clicked on a hyperlink that was suppose to go to my website, screen shot attached. I'm a bit panicked as most of my new clientele find my tiny business from the Internet. I am also panicked because I may be one of the least tech savvy humans you will come across and have been overwhelmed with reading articles on how to address this (my nieces gave the best nickname, Kimmy Schmidt). Any help would be greatly appreciated.

Cheers, Ashley

Asked by Ashley Clark 1 year ago

Last reply by TyDraniu 1 year ago

browse problem solve please.

Secure Connection Failed An error occurred during a connection to www.nidw.gov.bd. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying… (read more)

Secure Connection Failed

An error occurred during a connection to www.nidw.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… please solve this problem

Asked by sohel computer 5 months ago

Last reply by Paul 5 months ago

  • Archived

server not found

I keep getting this when I click on a highlited site I believe is an ad search and so I can't access that specific site. What do I need to do to access the site? Hmm. W… (read more)

I keep getting this when I click on a highlited site I believe is an ad search and so I can't access that specific site. What do I need to do to access the site?

Hmm. We’re having trouble finding that site.

We can’t connect to the server at ad.doubleclick.net.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by sylvia 10 months ago

Last reply by sylvia 10 months ago

  • Locked
  • Archived

So many ERROR mseeages now!

What ever happened to Firefox?? I try to search for something and 75% of the time I get error messages! Here is what I constantly get: Secure Connection Failed An error… (read more)

What ever happened to Firefox?? I try to search for something and 75% of the time I get error messages! Here is what I constantly get:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What is the problem? I have written about this before and NEVER get a response. Is it really time to just switch browsers? I have noticed when Firefox won't work Microsoft Edge and Chrome works just fine. What is the deal here?

Asked by 707SonomaComa 10 months ago

Last reply by Paul 10 months ago

  • Archived

Firefox will NOT connect to ANY website citing Secure Connection Failed

NOTE - I am using Firefox on my PC which is working fine. Issue is with my laptop Firefox. Firefox was working fine, on my laptop and PC, until about 3 days ago. Starte… (read more)

NOTE - I am using Firefox on my PC which is working fine. Issue is with my laptop Firefox.

Firefox was working fine, on my laptop and PC, until about 3 days ago. Started getting Tried to download various versions of Firefox. I am using Firefox on my PC with the same exact settings, network, Win 11 and Antivirus as my laptop. Firefox, version 128.6.0esr (64-bit) works fine on my PC, but does NOT on my laptop. I uninstalled FF and reinstalled it, changes Firewall to Windows on the laptop from my AV, NOTHING. Driving me crazy. HELP please.

Message below (on ANY and ALL websites) and screenshots attached.

Secure Connection Failed An error occurred during a connection to amazon.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by xhtzman 1 year ago

Last reply by jonzn4SUSE 1 year ago

Secure Connection Failed

Trying to update my espn+ account and all I get is Secure Connection Failed. I've tried turning off my VPN. ESPN instructs me to go here. Please don't tell me to go to ES… (read more)

Trying to update my espn+ account and all I get is Secure Connection Failed. I've tried turning off my VPN. ESPN instructs me to go here. Please don't tell me to go to ESPN. I've been all over the renewal page and I keep getting the same Failed response.

Asked by SCLB 3 months ago

Last reply by Paul 3 months ago

PR_CONNECT_RESET_ERROR

PR_CONNECT_RESET_ERROR I'm tired fixing errors which become more complex and solutions are written for people who have the time an knowledge to waste fixing these consta… (read more)

PR_CONNECT_RESET_ERROR

I'm tired fixing errors which become more complex and solutions are written for people who have the time an knowledge to waste fixing these constant issues in FIREFOX, Time to change browser.

Asked by Douglas McWilliams 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

secured connection failed

Secure Connection Failed An error occurred during a connection to twms.dc3n.navy.mil. The Certifying Authority for this certificate is not permitted to issue a certifica… (read more)

Secure Connection Failed

An error occurred during a connection to twms.dc3n.navy.mil. The Certifying Authority for this certificate is not permitted to issue a certificate with this name.

Error code: SEC_ERROR_CERT_NOT_IN_NAME_SPACE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Ronnie Bayle 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

Error 404

why do I get this error page when I click on an e mail from Homedepo.com and it I type homedepot.com I get in with no problems. I tried to wipe out the cookies and I wipe… (read more)

why do I get this error page when I click on an e mail from Homedepo.com and it I type homedepot.com I get in with no problems. I tried to wipe out the cookies and I wiped out everything that made life easier and made even the easy things like signing in (or really I never had to re sign into my e mail) to my hotmail or gmail? I don't have this problem on my Linux laptop?

Asked by jufarah56 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

Error in Rendering

I am not sure if I asked this previously with another issue. Be that as it may, I will ask. A few weeks ago I went into the Startup Menu to disable certain programs tha… (read more)

I am not sure if I asked this previously with another issue. Be that as it may, I will ask.

A few weeks ago I went into the Startup Menu to disable certain programs that I thought was slowing the system's startup. That was a couple weeks ago. I went over the startup items and disabled only those I do not use or need after starting my computer.

I use Yahoo as my homepage on the Firefox browser. On some of the photos associated with an article I get this error:

Error in rendering player

Error Code: 400-404 Session Id: rm7bfdr3 (Pls: 93a94693-7bc6-4c95-8398-99b65521dab2)

Why is this happening and how do I fix it? I will also attach a screen shot of a page with the error.

Thanks as always, Irv

Asked by irn1922 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

ssl error

bold text An error occurred during a connection to 192.168.1.1. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION The … (read more)

bold text

An error occurred during a connection to 192.168.1.1. Peer using unsupported version of security protocol.

Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.

Learn more…

Asked by Youssef Adel 7 months ago

Last reply by Denys 7 months ago

400 Error

How do I resolve this issue? I get the message below anytime I try to view my organization's website or when I try to log in to access the back end.What do I do? Whoops… (read more)

How do I resolve this issue? I get the message below anytime I try to view my organization's website or when I try to log in to access the back end.What do I do?

Whoops!

Your browser sent a request that we were unable to process, clearing the browser cache and cookies is a good first step to try to resolve the issue.

Instructions for clearing cache and cookies are different for each browser and version. Google has outlined the steps for all major browsers: Clearing cache and cookies

Asked by tsiska1 1 month ago

  • Archived

Why is Firefox incapable of connecting me to many popular websites (Amazon, etc)?

Today, out of approximately 31 attempts to connect to Amazon or (once connected to Amazon) navigate to a new Amazon page, Firefox succeeded 14 times. 14 out of 31 is good… (read more)

Today, out of approximately 31 attempts to connect to Amazon or (once connected to Amazon) navigate to a new Amazon page, Firefox succeeded 14 times. 14 out of 31 is good in baseball, poor in basketball, and unacceptable in connecting and browsing. Here is the "error" according to Firefox:

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have read the potential solutions to this problem. I did disconnect my VPN (Proton) and was able to connect to Amazon on my next attempt. However, that was atypical rather than typical - when I attempted to move from one Amazon page to another Amazon page, the END OF FILE ERROR was the result. Further attempts to reconnect to Amazon have succeeded 3 out of 11 times. Yes, I did close Firefox and reopen it, I am signed in to my Firefox/Mozilla account and I did reboot my laptop. I have yet to try the other solutions because I want to be a good Mozilla client and follow the instructions attached to the error message: "Please contact the website owners to inform them of this problem." I have contacted Amazon and am now waiting to hear back from someone in the Technical Department. I am skeptical that Amazon will be able to resolve this because I doubt that Amazon is to blame (this lack of connectivity has also happened with Google, GMail and a couple other sites that I can't recall at the moment.

To clarify, the received data of supposed questionable authenticity has been my login information on the official Amazon login page and also simply the data from an Amazon product page (bike locks mostly)

For me, this is only a problem with Firefox. It is NOT happening on Bing, and even Chrome is able to connect without the END OF FILE ERROR. I have occasionally encountered other instances where Firefox would not connect me but the other browsers would. Most notably, this happens often when trying to connect my laptop with my phone via Bluetooth and other times when I'm asked to sign in to Google or sign in to my Microsoft account. On those occasions, Firefox demands that I insert my original security key from an external flash drive. I would be glad to do so, but I've never had an original security key on an external flash drive. At those times, I attempt the identical login using Bing (success about 9 out of 10 times) or Chrome (success every time).

I am not a cyber guru and am not even technically gifted with computer technology and internet knowledge. I am self-taught and am mediocre (at best) in these areas, so I'm hoping that the blame for this issue is mine as opposed to Firefox being at fault.

I look forward to any advice, suggestions or resolution to this issue and I thank in advance any who reply.

I am on an HP Probook 650 G2, Windows 10 Pro Build 22H2 (HP states that this laptop cannot be upgraded to 11), Firefox version 137.0 (64-bit), Xfinity WiFi 5G, Arris SB8300 Router/Modem. All are functioning as intended except Firefox.

Be Well

Asked by thelastdj 10 months ago

Last reply by Paul 10 months ago

Google stopping me from opening emails from someone who has helped me with ideas, yet suddenly in the last 25 hrs it will not let me open them?

bold textthey say i am somehow in a private window on email well that goes to you to let me know just how to fix this unknown issue which this morning was giving me 403… (read more)

bold textthey say i am somehow in a private window on email well that goes to you to let me know just how to fix this unknown issue which this morning was giving me 403 forbidden messages. Please can you help me as what I know about mobile phone as a disabled person you could fit on a postage stamp and still loss it.

Asked by kevin keeble 1 month ago

Last reply by Denys 1 month ago