Firefox Community Forum

I cannot update my payment method because you redirect me to paypal (former payment method) where I don't have an account anymore. There are no other options... Best regards, Philipp

[redacted] @yasodhara.org is an email account I haven't used for many years. It is administered by an organization. I would like to remove the account permanently. Please advise.

Thank you

My previous card that was linked to my account was cancelled due to fraudulent activity so I am removing it as a payment method from various services. Under Manage Payment Methods, I only see the option to add new cards/payment methods or edit them (i.e. change the expiration date, zip code, etc.). However, there doesn't seem to be an option to delete payment methods. How do I delete a saved card under my account?

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

had to change internet provider I can't change my e*mail address because it will send confirmation to old address that i don't have my new address is [email removed]@bright.net

Hello, I'd like to add a secondary email to my Mozilla account and change my primary email address. Unfortunately, when I try, I get a security prompt asking me to enter the code sent to my original address. I no longer have access to the original email address, so I can't input the code. Is there any other way I can change my primary email address?

Hello Firefox Support Team,

I would like to ask for assistance regarding my Firefox Account.

My Firefox Account is currently associated with the email address:

Old email: [edited] @mail.ru

Unfortunately, this email account has been permanently deleted, and I no longer have any possibility to recover or access it.

I would like to know if it is possible to transfer my Firefox Account, including all associated data, synchronization information, and authentication methods, to a new email address:

New email: [edited from community support forum] @gmail.com

I am currently signed in to the Firefox Account on my mobile devices and can provide information about them if necessary.

Kind regards,

Aleksey Bondarenko

How do I remove a second VPN account? I have many email accounts, and last year there was confusion. MY ONLY intended account is associated with: [redacted] @gmail.com'' I am to be billed later this month. Please check, and remove any and all other emails associated with me! Thanks! SJ

I need to update my email but to do so I am asked to write a code sent to the old email. that email is not longer existing so I cannot update nor change my email any help or suggestions? I am stuck in the login loop thank you

My Firefox account is tied to an old roadrunner account to which I no longer subscribe. I need to change Firefox to a new computer. My Firefox has all my newspapers, banking, bookmarks attached which I need. Please help.