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Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

Asked by noel_envode 1 year ago

Answered by noel_envode 1 year ago

  • Solved

My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (read more)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 4 months ago

Answered by James 4 months ago

  • Solved

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (read more)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Asked by Jose Carrillo 5 months ago

Answered by Jose Carrillo 5 months ago

  • Solved

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (read more)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Asked by aomcan 4 months ago

Answered by aomcan 4 months ago

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Update email with access, but no change options found?

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspb… (read more)

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspberry Pi OS, raspberrypios - 1.0 Here's what I see: attachment.

Asked by kFirefoxForum 5 months ago

Answered by kFirefoxForum 5 months ago

  • Solved

Email address change possible?

Hello, Can you please help with the following scenario. Both, a Firefox sync master account and Firefox Relay extension are active when running the browser. So, is it pos… (read more)

Hello,

Can you please help with the following scenario.

Both, a Firefox sync master account and Firefox Relay extension are active when running the browser.

So, is it possible to change the master email addresses of both features (+ secondary email) ? I would like to use a new email address for authenticating in both features of Mozilla, but do not want to set up new accounts.

How can I do that in Firefox Sync and Relay?

Thanks for your support.

Regards jd

Asked by NR 2 days ago

Answered by wirkutskijkarl 2 days ago

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how to change my primary email address

my old email was discontinued kanokla no longer provides the service ,so i got a gmail address and i wish to update my primary but i cant because i need a 6 digit code fr… (read more)

my old email was discontinued kanokla no longer provides the service ,so i got a gmail address and i wish to update my primary but i cant because i need a 6 digit code from my kanokla email which doesnt exist any more.so i cannot update my info because i am working towards installing Linux and i am trying to get everything in order. can you help please my new email is [email removed]@gmail.com

thankyou

Asked by Steve 1 month ago

Last reply by Denys 1 month ago

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E-mail used by Firefox

Firefox is sending notifications to an old email address. In my profile, the address is [email 1 removed]@live.be, but I'm receiving notifications at [email 2 removed]@sk… (read more)

Firefox is sending notifications to an old email address. In my profile, the address is [email 1 removed]@live.be, but I'm receiving notifications at [email 2 removed]@skynet.be. Can you fix this?

Asked by Gabriele D'Andrea 2 months ago

Last reply by Denys 2 months ago

  • Solved
  • Archived

Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (read more)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Asked by Adin 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Locked

Primary email inaccessible, secondary verified email available — need primary email changed

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can… (read more)

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

Asked by egoh 3 weeks ago

Last reply by Paul 3 weeks ago

  • Locked

Not access to my old email and no secondary email

I changed email adress 3 month ago and didn't update my Firefox profile. With only that adress registered (no secondary email) I cannot change to a new one or add seconda… (read more)

I changed email adress 3 month ago and didn't update my Firefox profile. With only that adress registered (no secondary email) I cannot change to a new one or add secondary because a confirmation mail are sent to my old account, that are deleted. Are there any way to change email, add phone number or .... without access to the old email account?

Asked by SuMo Bot 1 month ago

Last reply by Denys 1 month ago

  • Solved

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (read more)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 4 months ago

Answered by Villainous Chillinous 4 months ago