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When downloading from Outlook on the web using Firefox ESR, an unnecessary string is added to the file name.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automa… (read more)

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?

Asked by fujioka25a 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved

Change location/folder to save Screenshots in.

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between… (read more)

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Asked by Maggie 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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files downloaded from outlook start with UTF-8 in the name

Hello! Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. go… (read more)

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Asked by Stefan Groote 7 months ago

Last reply by TyDraniu 7 months ago

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video download helper

how do I download video download helper to my Firefox browser? I'm in a cul de sac in your website. There's no button to push to get the add on. Please help thank you … (read more)

how do I download video download helper to my Firefox browser? I'm in a cul de sac in your website. There's no button to push to get the add on.

Please help thank you john

Asked by jvandaam 7 months ago

Last reply by robinjustin 2 months ago

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Downloads button not opening file in application

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desire… (read more)

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desired application. After a failed upgrade to 24.04 I had to do a reinstall and now in Kubuntu 24.04, if I click on a downloaded file it will always bring up a window with "Open the file link with okular?" and the buttons Cancel and Open Link below. How do I go back to the previous way of it working?

Asked by Mark 9 months ago

Answered by Mark 9 months ago

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Saving downloaded files

I have set up a preferred download location in Settings and also ticked the "Always ask you where to save files" box, so for every download, the default location comes up… (read more)

I have set up a preferred download location in Settings and also ticked the "Always ask you where to save files" box, so for every download, the default location comes up in the download screen.

However, I regularly want to download a number of files in succession to the same non-default location and it is a pain to set it up each time. Is there any way to get Firefox to remember the last location used to save a file and offer it each time (at least in each session) for downloads?

I'm running Firefox 135.01 (64-bit) on Windows 11.

Many thanks.

Mike

Asked by felixtcat 9 months ago

Last reply by felixtcat 9 months ago

"save image as" behaviour in dialogue window

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order,… (read more)

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

Asked by bambukouk 2 months ago

Last reply by bambukouk 1 month ago

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Choose file management software when opening Download folder

Hello, I'm using Firefox on Manjaro. Usually I'm using dolphin but I've installed nemo too for having a second option if dolphin doesn't work. But after installing nemo … (read more)

Hello,

I'm using Firefox on Manjaro. Usually I'm using dolphin but I've installed nemo too for having a second option if dolphin doesn't work. But after installing nemo the file management software when opening the folder where the file downloaded switched to dolphin. Where can I change it back to dolphin?

Firefox Version: 135.0 (64-Bit)

System Information: Operating System: Manjaro Linux KDE Plasma Version: 6.2.5 KDE Frameworks Version: 6.10.0 Qt Version: 6.8.1 Kernel Version: 6.12.11-1-MANJARO (64-bit) Graphics Platform: X11

Asked by Christian 10 months ago

Answered by Christian 9 months ago

  • Archived

Downloads not working????

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and… (read more)

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and it's really becoming frustrating I'm sorry

Asked by ibadallahmuhammad 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 4 months ago

Answered by TyDraniu 4 months ago

  • Archived

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (read more)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Asked by simon.c.lord 6 months ago

Last reply by James David 3 months ago

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S Mode

Anyone know if the Firefox app will be in the Microsoft Store soon for download? I bought a new computer and if I download the app from the website I will permanently b… (read more)

Anyone know if the Firefox app will be in the Microsoft Store soon for download?

I bought a new computer and if I download the app from the website I will permanently be taken out of S mode (I’m sure you guys are aware of this issue).

Im hoping the app will be available through the Microsoft Store very soon because I only use the Firefox browser on all of my other devices.

Is there a way around it other than permanently switching out of S mode and downloading? I’m aware I can do that but prefer not to.

Thank you!

Asked by TwinNicole 6 months ago

Last reply by James 6 months ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 2 months ago

Answered by MarkRH 2 months ago

  • Archived

Can't uncompress download of Firefox 135.0

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing. curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?produc… (read more)

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

Asked by pwbennet 10 months ago

Last reply by NoahSUMO 10 months ago