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  • Solved

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Locked

Firefox won’t save APK files correctly

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know … (read more)

I tried downloading an APK from memesAPK] but Firefox didn’t save it properly it just showed up weird instead of a normal APK file. Has anyone else run into this or know how to fix it?

Asked by Elin Olsson 2 months ago

Last reply by harrie 2 months ago

  • Archived

Can't download a .csv file since browser update

I upgraded to Firefox 135.0 the other day and tried it out on a site I have used several times a week for at least 10 years. A .csv file that I regularly download failed… (read more)

I upgraded to Firefox 135.0 the other day and tried it out on a site I have used several times a week for at least 10 years. A .csv file that I regularly download failed to do so. The system simply failed to respond, and nothing appeared in the download window. The site offers the option of downloading the same data in a .xls file, and that worked. (My previous, obsolete, Firefox gave me the option of where to download to, and remembered the choice between vists. Such is progress!)

Asked by shop79 9 months ago

Last reply by shop79 8 months ago

  • Archived

I cannod get Firefox to complete a large download - ~356MB.

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds a… (read more)

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs

Asked by Anthony 6 months ago

Last reply by wirkutskijkarl 6 months ago

  • Archived

Download failing

My downloads keep failing every time. I tried everything from this list but all I get is download failed, this has been an issue for years. I have to press the try agai… (read more)

My downloads keep failing every time. I tried everything from this list but all I get is download failed, this has been an issue for years. I have to press the try again button about 3000 times for it to slowly download a bit by bit but for larger files its impossible.

Asked by mauritsharting95 8 months ago

Last reply by markwarner22 8 months ago

  • Archived

Incomplete downloads with WeTransfer

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with fi… (read more)

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with file transfers through Wetransfer platform and fro some unknown reason I get incomplete downloads from Firefox. I tried all the steps and procedures to refresh, uninstall, reinstall, troubleshoot mode and even switching accounts. Furthermore, nothing worked. I hope you guys can fix this issue and have me back. I'll be delighted. Thank you and until next time!

Cristian

Asked by nuestratele2412 6 months ago

Last reply by markwarner22 6 months ago

  • Archived

Torrents

Hello, I am having problems downloading a torrents. When I hit magnet nothing happens, looks like its being blocked for some reason. I disabled Defender but that didn't h… (read more)

Hello, I am having problems downloading a torrents. When I hit magnet nothing happens, looks like its being blocked for some reason. I disabled Defender but that didn't help..

 Any help would be greatly appreciated .

Thanks example https://www.1377x.to/search/Lip%20Service.s01/1/

Asked by Gord Young 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

downloads do not complete

obviously you think everyone is a programmer by the was your system does not work doing updates !! I am hoping your not expecting an 80 year old lady to fix your la… (read more)

obviously you think everyone is a programmer by the was your system does not work doing updates !!

I am hoping your not expecting an 80 year old lady to fix your lack of diligence? or should i just eliminate your program?

Asked by bakersharyn44 8 months ago

Last reply by markwarner22 8 months ago

Firefox won't download VirtualBox Extension Pack

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish,… (read more)

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish, like its trying to display the content of the file itself. I'm using Windows 11 and no extensions in Firefox. The only way i have for the moment to download that file is through Edge. Can you tell me why this happens? Here's the link: https://download.virtualbox.org/virtualbox/7.1.12/Oracle_VirtualBox_Extension_Pack-7.1.12.vbox-extpack Thank you and best regards.

Asked by zetolas 3 months ago

Last reply by Denys 3 months ago

  • Archived

Google Dive file download issue

I access google drive through Mozilla Firefox and also zip file or other file download but since 1 to 2 weeks i faced issue to download files especially js file.How can I… (read more)

I access google drive through Mozilla Firefox and also zip file or other file download but since 1 to 2 weeks i faced issue to download files especially js file.How can I solve this?

Asked by parijat.s 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Trying to download a zip file and it want let me.

Trying to download a zip file to be able to move forward with this job offer with Turbo tax and it will not let me. Need to find & remove the problem they said. I hav… (read more)

Trying to download a zip file to be able to move forward with this job offer with Turbo tax and it will not let me. Need to find & remove the problem they said. I have no tech experience. Please help.

Asked by Debra Williams 7 months ago

Last reply by jonzn4SUSE 7 months ago