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File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (read more)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 1 day ago

Last reply by zeroknight 1 hour ago

Firefox Unable to Update Automatcially

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 3 weeks ago

Last reply by rickowen1 4 days ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 4 weeks ago

Last reply by cor-el 3 weeks ago

Opening a PDF to view without downloading it.

In order to view a PDF, I cannot just open it, I must download it. I tried the solution offered by Jefferson Scher and it didn't work. I'm using the latest version 119 of… (read more)

In order to view a PDF, I cannot just open it, I must download it. I tried the solution offered by Jefferson Scher and it didn't work. I'm using the latest version 119 of Mozilla which I downloaded today. 10/26/23

Asked by cbkan1111 5 months ago

Last reply by zeroknight 5 months ago

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (read more)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 4 months ago

Last reply by zeroknight 4 months ago

Firefox update failed

I updated firefox and when trying to open it received an "EntryPoint Not Found" error. The procedure entry point sqlite3_backup_finish could not be located in the dynami… (read more)

I updated firefox and when trying to open it received an "EntryPoint Not Found" error.

The procedure entry point sqlite3_backup_finish could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll

Click okay then get the message

"couldn't load XPCOM."

It would appear I need to delete firefox and reinstall, unless a method exists to revert.

If I delete and reinstall how do I retain bookmarks, history and open tabs, etc.? I need to keep my tabs, history and bookmarks.

Asked by lbrittner 2 weeks ago

Last reply by cor-el 2 weeks ago

About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (read more)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Asked by jyunmo1910 5 months ago

Last reply by cor-el 5 months ago

the Firefox browser

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "bro… (read more)

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "browser has crashed . . just tell it to restart" . . . repeatedly Is it not compatible with a Lenovo laptop? Gail Whitaker

Asked by gmwhitaker1956 5 months ago

Last reply by zeroknight 5 months ago

Firefox is gone on Windows 7

hello My Firefox disappeared after an update on Windows 7. After a check I found out that Windows 7 is not supported anymore. The folder is still there in the programs (… (read more)

hello

My Firefox disappeared after an update on Windows 7. After a check I found out that Windows 7 is not supported anymore. The folder is still there in the programs (see pic). Can I restore my favourites somehow?

Thanks Filip

Asked by Filip Milovanovic 5 months ago

Last reply by James 5 months ago

Windows Reset, Restore Previous Firefox Data and Bookmarks

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to… (read more)

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to find and restore this data? I am using the same firefox account as before the reset. Thank you.

Also, what are the best practices for backing up my data in the future to easily restore or transfer my settings and bookmarks in the future?

Uninstall helper.exe is missing. Where can I get to in order to be able to uninstall firefox?

Hi! I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried… (read more)

Hi!

I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried downloading again and then uninstalling, but did not help. Can I manually add the .../uninstall/helper.exe in order to completely remove the application from my Windows Computer?

I takes up a lot of space on my memory disk, so I want to remove it, but can't.

Thanks a lot in advance

Asked by an.na.7 5 months ago

Last reply by Marty McFly 5 months ago

Self created install and sync issue. How do i get fix this problem

New to me Surface3 pro tablet. Have FF on my desktop, want it on the tablet and synced with the desktop. Download and install were fine up until i went to log in on the t… (read more)

New to me Surface3 pro tablet. Have FF on my desktop, want it on the tablet and synced with the desktop. Download and install were fine up until i went to log in on the tablet. I mis spelled the email address and did not notice until the codes never arrived. I cant find a way to get FF to "forget" what i entered. I uninstalled hoping that would do it and deleted the FF old data file it saved on the screen, but no matter what i do it keeps coming back to the old misspelled entry and does not let me log out or change it. What to do! Tablet is running W10 Pro Send this from my desktop also running W10Pro

Asked by callwill 5 months ago

Last reply by cor-el 5 months ago

installing firefox

Really want to get rid of Edge and start using Firefox. However the last two times I downloaded and installed it looked like I had a huge number of trackers. I run Glar… (read more)

Really want to get rid of Edge and start using Firefox. However the last two times I downloaded and installed it looked like I had a huge number of trackers. I run Glarys Utilities regularly and this is where I found trackers. I do I install Firefox and protect myself from trackers.

Asked by Gary Hunt 5 months ago

Last reply by cor-el 5 months ago

download - since version 119 download with assigned directory and "Ask where to save" behaves sometimes as expected or in a different way

Hello since version 119 of Firefox a download behaves siometimes different. The directory and "Ask before save" are still valid. But sometimes Firefox start to save in t… (read more)

Hello

since version 119 of Firefox a download behaves siometimes different. The directory and "Ask before save" are still valid. But sometimes Firefox start to save in the directory without asking. Why behaves version 119 sometimes different in comparison with previous versions like 118?

Kind regards

 Stephan Albert

Asked by stephanalbert 5 months ago

Last reply by cor-el 5 months ago

latest version of firefox....update now?

I keep getting promts to update firefox to the latest version about every 10 days, why is this? or could it be a scam? I find it unusual to get so many prompts popping up… (read more)

I keep getting promts to update firefox to the latest version about every 10 days, why is this? or could it be a scam? I find it unusual to get so many prompts popping up quite regularly to upate firefox, most other programes that I run on my win pc don't do this

Regards

Jim

Asked by jdunne1 5 months ago

Last reply by James 5 months ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago