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Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Repeated Installation Requests

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version. … (read more)

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version.

Do you issue updates daily, or is there something wrong with my Firefox installation or is it something else?

Thank you.

Asked by Jerry Wiener 21 hours ago

Last reply by zeroknight 20 hours ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago

About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (read more)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Asked by jyunmo1910 5 months ago

Last reply by cor-el 5 months ago

Disable pop up blocker

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting de… (read more)

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting dead ends.

Asked by obx105 5 months ago

Last reply by Terry 5 months ago

Updates

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automa… (read more)

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automatic updates. I want to control when it updates. I do not see this issue addressed anywhere. I have checked numerous times. Please help! My sincere thank you for your time and attention to my request for help. Sincerely, Nicolas

Asked by Nicolas 1 month ago

Last reply by Agent virtuel 1 month ago

New Computer

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch… (read more)

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

Asked by Charlie 1 month ago

Last reply by James 1 month ago

Update from tar.bz2 files extracted

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that comman… (read more)

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

Asked by lee.hinkleman 1 month ago

Last reply by jonzn4SUSE 1 month ago

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (read more)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Asked by FireFoxSucks 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox never updating in background despite the settings

Hello everyone, I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I… (read more)

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

Asked by Relax 1 week ago

Last reply by zeroknight 5 days ago

Firefox Unable to Update Automatcially

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 3 weeks ago

Last reply by rickowen1 2 days ago

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection … (read more)

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection

Asked by sabbirmultimedia 2 months ago

Last reply by jonzn4SUSE 2 months ago

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (read more)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 1 month ago

Last reply by zeroknight 1 month ago

backup to new phone

Old phone lost ,Firefox default browser , new phone Firefox is default browser and tried finding saved passwords failed, now trying to find backup and having trouble back… (read more)

Old phone lost ,Firefox default browser , new phone Firefox is default browser and tried finding saved passwords failed, now trying to find backup and having trouble backing up,cannot find location old folders I follow directions and cannot find what I'm promt to do. Switch is not found. .

Asked by Hooknoid 3 months ago

Last reply by Paul 3 months ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 2 months ago

Last reply by jonzn4SUSE 2 months ago