Firefox Support Forum

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest

/edited emails from public forum

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

In trying to startup browser I get this message: The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem. I tried to uninstall the browser, but it would not let me. Help!

bold textI am a longtime Firefox user and it has been excellent. Firefox is my browser. For approx. the last 2 weeks it takes about 10 to 15 minutes to load my outlook for my emails. I have reloaded Firefox and the problem remains. I downloaded Google Chrome and set it up as my browser and Outlook and my emails load instantly. What is the problem with Firefox?

Hello guys, so my Computer crashed and was stuck in a bootloop and I needed to hard reset it. Now my Firefox passwords,bookmarks etc are gone. How can I recover them, they are very important?

After a recent migration of everything from an old PC to a new one, the Firefox logo does not appear in any of the HTML file icons on my new computer. They are all blank.

It apparently a problem unique to Firefox, and only involves the display of the Firefox logo. Although the icon is blank, when it is clicked, the document is opened by Firefox.

If I right-click on a blank HTML document icon and select "Properties", to the right of "Opens with:" is the Firefox logo. If I then click "OK", the Firefox logo remains in the "Properties" window, but the icon remains blank.

If I click on "Change", select "Microsoft Edge" and click "OK", the "Microsoft Edge" logo appears to the right of "Opens with:", and the HTML document icon also displays the Microsoft Edge logo.

There is a similar result when I select "Google Chrome", "Internet Explorer", or even "Notepad". The corresponding logo appears in the HTML document icons.

I have attached screenshots of old PC and new PC.

Any and all suggestions are welcomed.

I downloaded firefox yesterday on my windows 11 and I assumed that is my now my firefox browser as default, how can I tell if I have the firefox browser on my laptop?

Hey,

swapped PC today, meaning full format and everything new, tried logging in to Firefox but I'd forgotten my password so I reset it, does that mean everything saved on my account got reset?

Could I somehow verify my identity as the same user and get everything I had going on my Firefox account on a different PC back?

I had Firefox installed as my default browser. Then it crashed and I couldn't 'repair' it. So I uninstalled then tried to re-install but each time that fails because I get a message that VCRUNTIME140_1.dll is not present

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new version? If I cannot eliminate this I will change to another browser.

We have a proxy server and requested already to whitelist the https://aus5.mozilla.org & http://download.mozilla.org/ but still, we can't manage to update to the latest version. Do we have the complete lists of servers that we can add to our proxy server, to have it whitelisted?

bold textOriginal account setup email no longer exist can't get verifiction code to log in can't transfer any firefox info to new phone can't log in to change email

hi there,

I'm having problem downloading Firefox browsers onto my Windows 7.

I'm constantly getting this message

Hmmm...For some reason we could not install Firefox.

Please help, two days have gone and still this problem hangs on....

Many thanks Q

I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)? If not I need a refund. If it does, I need help installing it. Thank you for your time.

Christopher Colles

I downloaded my bookmarks from my Desktop. I emailed the file to my laptop. How do I integrate this new .html file into my laptop? When I open the .html file, it comes up with a very nice list of my websites by name and they show as a link. Now I need to get them from the .html file and merged into the laptop. Can anyone point me toward the right help files on Firefox or tell me how to do it? Thanks a lot in advance. Mark