Firefox Support Forum

Have tried repeatedly to download firefox VPN - all I get is form to fill out with my info, which I do...and then a little red thing when I try to click on the submit button....have tried several times, same result... goes nowhere.

I got a new computer (Windows 10; my old one still had Windows 7), I have the same Firefox Version 85.0.2 (64 bit), and the same options (transferred with my account) yet firefox behaves differently when downloading. In this case when I download a .dlc file (a text file) firefox ADDS the file extension .txt, in consequence jdownloader2 doesn't open it automatically. Under Windows 7 firefox does no such thing. How can I change this behavior in firefox (under Windows 10 only?)?

Hi. I am on a brand new MacBook Pro with no access to my old one, and am unable to access my old Firefox boomarks. I didn't make a back up of my Firefox bookmarks and no matter what profile I try to recreate on Firefox, can't access them.

Do you know if I have any options for recovering my old bookmarks? Firefox says it automatically creates backups of profiles, but I don't understand how to activate or access these.

I cannot tell anything about my old Firefox profile from loading about:profiles page.

Thank you, Anna

I just did the refresh to Firefox on my Mac, the program would not load any websites. I moved the app to trash, did a fresh install, no improvement. Help! Thanks.

Hello,

I just installed Firefox Sync, and now I see that all my previously saved bookmarks and passwords have been deleted. I do see a folder in which these should be, but when I try to import the bookmarks it shows me an error (photo 1). Also trying to restore to previous dates shows errors (same result as photo 1).

So instead of importing them I try to do the long work around of putting them all back in place. However, when I try to bookmark webpages again, they are not shown in the bookmarks at the top of my browser (photo 2) or in the bookmarks when I open the menu (photo 3)

My question: How do I restore my old passwords and bookmarks? And how can I get bookmarks at the top of my screen again?

Thanks.

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign into my account. It says my password is wrong. I'm using the same password I used to log into this support site (from an older pc) so the password is valid. All other devices are syncing and signed in. How do I get this new installation of firefox to recognize my password?

Thanks, Mike

Firefox keeps resetting itself on my macbook air M1 2020 each time I shut down or restart the macbook meaning I must sign into my Firefox account every time I do it.

my yahoo mail account is not optimized for firefox! help I hate chrome and safari

I was told that Yahoo does not optimize (I'm talking out of my hat here) for Firefox.

I do not want to use chrome or safari.

I LOVE firefox.

Apart from having to get a whole new email address which means changing everything! does anyone have any suggestions.

In other words I cannot get my Frontier account Yahoo mail on my new iMac.

Hi,

I've been using Firefox from 8 months but I never update it before. Now I want to download the latest version of firefox but, I don't know how to update the old version to new one. Do I need to delete the old version and again Install the latest version?

Please guide me about this.

Thanks.

After installing Firefox on my Macbook Air, when I go to open it, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help?

I am in another time in short time with same problems. Firefox don´t want to start any downloads. It can be small file in pdf, install files or larger files. In all cases it failed. I can not hear any sound in Firefox as printing is impossible. Exactly same operations in Edge browser working just normal. There I can dowload, listen music or hearing other sounds, as downloading is working normal.

I restored PC to early date but improvment isn´t done, so I am same trouble

i can pretty much punch around and eventually figure things out but i can not seem to find the pop up adds enable button,and can this be the cause of my things not wanting to download

I am not smart enough to follow the crazy programming instructions for when ALL your saved passwords get ERASED!!!!

I have never had a problem like this! I have passwords years old that I don’t have a clue what are because they WERE all saved!!!!

I want them back!!!!!