Firefox Support Forum

' bold text' Good Evening,

 I had an update to install on my laptop for Windows 10 and now Firefox does not open. I have tried everything, uninstalling, reinstalling, standing on my head and nothing works. Can you please assist?

Thank you, Christine Gernant

Hello, is there a way to turn off the new print function. I want my print program to open and not a complicated print program that cannot be used by us. Since this new setting, we can no longer print properly and have to do all print jobs with a screen print.

What is causing the browser to revert back to previous version? The previous version was 85.02. I have uninstalled Firefox and reinstalled v86.0. Eventually, the browser reverts back to the previous version. When I tried to open the browser, the following message appears:

You've launched an older version of Firefox Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for the installation of Firefox.

                                                                               Exit              Create New Profile

When I download a file with my custom extension, i.e. "sample.abc", it is becoming "sample.abc.txt"

This does not happen in Google Chrome. Any idea why this is coming over as "text/plain" mimetype and how to fix it?

Hello! I am using firefox on windows10 I am facing problems with my firefox browser, some buttons are not responding where as the same buttons in site work well and good in chromium based ones. This is my first problem

My second problem is that I uninstall firefox completely and install again. I am getting a welcome window saying "Firefox has been installed before. Let's get a new copy". Please help me get an experience as if i am installing firefox for the first ever time on my machine.

Please address them both

Yesterday I updated Big Sur (11.2.2). When I started up Firefox I got a message indicating that I had to update my version of Firefox. I clicked on the link and it sent me to Apple and Apple said it was only supporting IOS. I never could find a link to get the latest version for MACOSX as it seemed that the three places I tried were for IOS. What/where is the URL for MACOSX ? According to FIREFOX I am up to date (86.0) 64 bit

I am unable to download images from Google Drive using FireFox. I've looked through several discussion boards and tried various solutions: managing exceptions in cookies, clearing cookies and site data, signing out of all other google accounts, signing out and signing back in; thus far nothing has worked.

It also seems as though I am perfectly able to download regular text documents.

Other people have received an error message when encountering this problem, I haven't even gotten that far. I click download, a couple loading messages appear in the bottom left, and then nothing happens.

I know that this is solely a problem with my FireFox, as I've just installed Google Chrome and was able to download the image; however, I'm not a fan of Google Chrome and would like to resolve this issue I'm running into with FireFox so that I can continue using it.

Attached is an image of the only message that appears when I attempt to download an image.

Hi,

I've been using Firefox from 8 months but I never update it before. Now I want to download the latest version of firefox but, I don't know how to update the old version to new one. Do I need to delete the old version and again Install the latest version?

Please guide me about this.

Thanks.

We can't download a file from GOOGLE DRIVE on Firefox and Firefox Nightly but we can download on GOOGLE CHROME. PLEASE SOLVE THIS PROBLEM ! ! ! Our firefox version is 87 and 88(Latest now). Also SOME EXTENSIONS are seeing LAGly.

Have tried repeatedly to download firefox VPN - all I get is form to fill out with my info, which I do...and then a little red thing when I try to click on the submit button....have tried several times, same result... goes nowhere.

I got a new computer (Windows 10; my old one still had Windows 7), I have the same Firefox Version 85.0.2 (64 bit), and the same options (transferred with my account) yet firefox behaves differently when downloading. In this case when I download a .dlc file (a text file) firefox ADDS the file extension .txt, in consequence jdownloader2 doesn't open it automatically. Under Windows 7 firefox does no such thing. How can I change this behavior in firefox (under Windows 10 only?)?

Hi. I am on a brand new MacBook Pro with no access to my old one, and am unable to access my old Firefox boomarks. I didn't make a back up of my Firefox bookmarks and no matter what profile I try to recreate on Firefox, can't access them.

Do you know if I have any options for recovering my old bookmarks? Firefox says it automatically creates backups of profiles, but I don't understand how to activate or access these.

I cannot tell anything about my old Firefox profile from loading about:profiles page.

Thank you, Anna

I just did the refresh to Firefox on my Mac, the program would not load any websites. I moved the app to trash, did a fresh install, no improvement. Help! Thanks.