Showing questions tagged: Show all questions
  • Solved

Upgrade from V52.esr to V81 - no Logins imported, no Fix working

I'm trying to upgrade from V52 ESR - kept for known and obvious reasons concerning addons compatibility - to a current V81. Copied the profile data from user/appdata/mozi… (read more)

I'm trying to upgrade from V52 ESR - kept for known and obvious reasons concerning addons compatibility - to a current V81. Copied the profile data from user/appdata/mozilla/firefox.../myprofile/*.* - including "key3.db" (in use), "key4.db" (don't know where this one originates from - shouldn't exist at all for versions < 57 or so) and "logins.json".

So far stumbled upon:

  • No Logins in new system visible. No master password set. After setting a new master password, still no logins visible.
  • This very forum here suggests - in many threads for version upgrades from somewhere in the 50s to up to the 70s - to simply copy the "key3.db" and "logins.json" and to delete the "key4.db" on the new system's profile. That does not change anything at all.

Am i forced to keep the V52, now not only by means of addons compatibility, but also by means of login manager compatibility?

What would the correct path to upgrade be? Would i have to install each and every in-between-version from 52 to 81 to be able to migrate? Will i run into the exact same trouble doing it that way, only burning daytime for nothing? Or is it guarantied to somehow get the logins data transfered to the current version? How did all the Millions of other users fare with that aspect? Is that an extremely rare case where users set a master password, so that developers decided to not care anymore about those nasty paranoids?

Asked by White-Gandalf 3 weeks ago

Answered by White-Gandalf 3 weeks ago

  • Solved

Installation location

Trying to install Firefox browser in a different location. FireFox version 8.2 for Win 10 does not provide a dialogue box to select a different location. What am I miss… (read more)

Trying to install Firefox browser in a different location. FireFox version 8.2 for Win 10 does not provide a dialogue box to select a different location. What am I missing?

Asked by jeffcwilson425 3 weeks ago

Answered by jeffcwilson425 3 weeks ago

  • Solved

Backing up from an older version

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on t… (read more)

Ok, thanks, finally human help! I just had to change my pc and make a fresh install of the operating system. I used Linux mint on the last pc, and have Linux MX 18.3 on the new one, currently in use. I took the precaution of copying my Firefox and Thunderbird folders from the old hard drive, as I have several years worth of bookmarks organised in to folders, irreplaceable. This was the way I had preserved that information in previous changes, and swapping the old folders with those in a new install worked fine. But now i find the new version has changed and the files differ and cannot therefore be swapped. I don't really want to get into blaming or how disappointed and annoyed I am, as this won't be the fault of the person helping, and that is appreciated. But back ups need to be backwards compatible or there is no point? So, not sure which version I had, but will have been a couple of years old with updates. In my 'etc' folder there was a Firefox folder, and in that I have a folder marked pref. In that folder there is a file named apturl.js and I have saved those folders. With my new install there is not even a folder for 'firefox' in my 'etc' folder. How do I proceed to restore my bookmarks? If I need to install and older Firefox version I will do so. Many thanks, Tony

Asked by shantiwaters 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Problem after updating from 80 to 81

I wanted to go back to 80 because I didn't like 81. When I dl'd & installed 80, it told me that I had to make a new profile, otherwise my bookmarks might be corrupted… (read more)

I wanted to go back to 80 because I didn't like 81. When I dl'd & installed 80, it told me that I had to make a new profile, otherwise my bookmarks might be corrupted. I did that, but now all my bookmarks & extensions are gone. Help!!!

Asked by submarinerr 1 month ago

Answered by submarinerr 4 weeks ago

  • Solved

Downloading Firefox to Windows 10

Reading the several comments on this subject has not led to a solution. The Firefox Setup 81 and Installer are sitting in the downloads file, but when I click either "Ope… (read more)

Reading the several comments on this subject has not led to a solution. The Firefox Setup 81 and Installer are sitting in the downloads file, but when I click either "Open" or "Run as Administrator" I get a Windows "For security and performance Windows 10 in S mode...." followed by two options "Learn more" or "Switch out of S mode". When I choose the latter the "Switch out of S mode" page arrives. Now what? Thanks.

Asked by Cormorant 1 month ago

Answered by TyDraniu 4 weeks ago

  • Solved

Transferred bookmarks to a new profile but all the icons are missing

I've just set up a brand new profile and copied all my important user data across, including the bookmarks (places.sqlite). But now my bookmarks have no icons? I have ove… (read more)

I've just set up a brand new profile and copied all my important user data across, including the bookmarks (places.sqlite).

But now my bookmarks have no icons?

I have over 25,000 bookmarks so I don't want to have to load them all in order to get the icons back!

Asked by MartyJames 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Trying to Restore Profile After Downgrading from Beta Version

Hi I've just uninstalled Firefox as I somehow managed to have the beta version and the constant upgrades were driving me nuts. I now have 81.0 main version for Windows 10… (read more)

Hi

I've just uninstalled Firefox as I somehow managed to have the beta version and the constant upgrades were driving me nuts. I now have 81.0 main version for Windows 10 64-bit. For many years I have kept my Profile folder on the D: drive for backup purposes. Having downgraded (by one version?) it won't let me use the old profile. Normally if I rebuild a PC or migrate, I edit %APPDATA%\Mozilla\Firefox\profiles.ini and point it to the profile on the D: drive but now I just get told to either create a new profile or exit.

How can I retrieve all my bookmarks, passwords and other preferences from my old profile?

Thanks John

Asked by firefox1007 4 weeks ago

Answered by firefox1007 4 weeks ago

  • Solved

multiple profiles

I have kept FF v. 56.0.2 because of certain add-ons that I have come to rely upon. That version is shared by all users. However, I would like to add the newest version f… (read more)

I have kept FF v. 56.0.2 because of certain add-ons that I have come to rely upon. That version is shared by all users. However, I would like to add the newest version for a second user. How can I install the current version for only the second user without affecting v 56.0.2 for the primary user?

Asked by rifleman.milford 1 month ago

Answered by FredMcD 1 month ago

  • Solved

File not found

Reinstalled Firefox, still won't launch. Error message reads: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/lo… (read more)

Reinstalled Firefox, still won't launch. Error message reads: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. Now what???

Asked by mrbill3223 1 month ago

Answered by cor-el 1 month ago

  • Solved

Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 1 month ago

Answered by averagehuman 1 month ago

  • Solved

Firefox desktop will not update.

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have trie… (read more)

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have tried downloading a new copy. Either the download doesn't work or the execution doesn't work. I temporarily disabled my virus protection and firewall just in case, but that didn't help. My next thought was to delete the Firefox copy I have. But what if I continue to not be able to install? Can anyone help with something other than what the website suggests? Thank you!

Asked by jean_e_lane 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Logins and passwords not imported in Version 81

To start off, I've never used the sync feature. Not that I think it won't work, I just haven't trusted the cloud enough yet. That being said, I know my logins and pass… (read more)

To start off, I've never used the sync feature. Not that I think it won't work, I just haven't trusted the cloud enough yet. That being said, I know my logins and passwords are stored in the "profile" in the appdata of mozilla firefox, on this local computer. To my knowledge, this information is stored in the "logins.json" file located in my default profile. Up until now, I have had no issues retrieving the information I need. However, after this morning, when Version 81 was installed, I visited a website where I needed a particular login. I normally have Firefox automatically populate this information, on this particular site. However, since that did not happen this time, I checked my "logins and passwords" page, only to find "No logins found" on the sidebar, and "No synced logins found" in the main space, with instructions on how to sync from other devices or import from other browsers. Since I have not had a login before (for Firefox), I created an account to see if I could import the information from a previous version. However, only other browsers were listed, and I can't sync from another device, as the information is stored on this machine. Creating an account has also allowed me to post here...

I have opened the logins.json file with notepad, and the logins-backup.json file, and both are full of information. Of course it's not plain text, but the information is there. I can also open these files with Firefox, however, it doesn't recognize the file as the "logins and passwords" file, it just displays the encrypted information in a different (html?) format.

Any advice on how I can import these 55+ logins and passwords without re-creating or changing each one of them? Thanks.

Asked by c.kurt 1 month ago

Answered by cor-el 1 month ago

  • Solved

F.TXT

Dear Mozilla Community, I was browsing on the Internet, when Firefox showed up a download window for f.txt. I then clicked away that window. I could not find a f.txt and… (read more)

Dear Mozilla Community,

I was browsing on the Internet, when Firefox showed up a download window for f.txt. I then clicked away that window. I could not find a f.txt and my antivirus did not complain. If someone could tell me what this is it would be very kind. Also what I should do next.

Asked by Felix007 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Installing Firefox without Reinstalling Firefox

I want to install Firefox 80 to an empty custom folder I made called C:\Internet\Firefox. Upon clicking the installer, it states that I've already installed Firefox (pic… (read more)

I want to install Firefox 80 to an empty custom folder I made called C:\Internet\Firefox. Upon clicking the installer, it states that I've already installed Firefox (picture 1) and I'm not given a choice on where to install it. I'm not 100% sure where that installation installed but I found a Firefox 80 install in C:\Program Files\Mozilla Firefox. I don't want it there, I want it in C:\Internet\FIrefox. How do I custom install when the Installer won't give me any choices and very little information?

Asked by diotialate 1 month ago

Answered by Wesley Branton 1 month ago