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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 1 year ago

Answered by trevorawestphal 1 year ago

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 1 year ago

Answered by averagehuman 1 year ago

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Why is the 78.0.1 download for MacOS called "Firefox 78.0.1esr.dmg" and not "Firefox 78.0.1.dmg"?

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/… (read more)

I got the pop-up about FF 78.0.1 so went to https://www.mozilla.org/en-US/firefox/78.0.1/releasenotes/ and clicked on "Download Firefox" (https://www.mozilla.org/firefox/download/thanks/). The download dialogue (image attached) that appeared said that it wanted to download "Firefox 78.0.1esr.dmg". The "esr" in the filename surprised me, as I'm not on any ESR release train. Why is it named that and not "Firefox 78.0.1.dmg", similar to its predecessors?

Asked by Steve Chessin 1 year ago

Answered by Steve Chessin 1 year ago

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Restore old version of Firefox and profile

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security… (read more)

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security certificate. I did not know when I installed this version of Firefox that it would overwrite my existing browser, and when it did, I lost all of my add-ins, extensions, bookmarks, etc. I'm hoping to be able to restore my old profile with all of the existing data I had. If I have to "downgrade" to regular Firefox I think that's fine since I just needed the ESR to install the security cert and that's complete now.

I looked on the about:profiles page and I have two other profiles, default and june19 (I presume the latter is from June 2019?), but I don't know how to determine which one is the preferred one. When I clicked Launch profile in new browser, it instructed me to create a new profile to protect my information and I hesitated to do that because I'm trying to restore an old profile, not create a new one. In case you can't tell, I'm not an advanced software user, so give instructions like you would to a 5-year-old or your grandma... lol. Thanks in advance!

Asked by amy.enderson 1 year ago

Answered by jscher2000 1 year ago

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How can I disable update notification?

I am using Firefox Nightly. It receives updates every day, but most of the time I cannot restart Firefox as soon as update is available. I want to delay it till next natu… (read more)

I am using Firefox Nightly. It receives updates every day, but most of the time I cannot restart Firefox as soon as update is available. I want to delay it till next natural restart (ex.: night), however, Firefox shows notification about the available update. It's a minor issue, but seeing notification every day and having it to close every time gets annoying very quickly. I want to disable update notification but keep automatic updates. How can I do this?

Asked by Zaoshi 1 year ago

Answered by cor-el 1 year ago

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HTML5 player for windows xp 32 bit sp3 Firefox 52.9.1 ESR

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtu… (read more)

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos.

Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job.

Thanks.

Asked by adm 11 months ago

Answered by James 11 months ago

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Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (read more)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

Asked by fastdude 1 year ago

Answered by jscher2000 1 year ago

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Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (read more)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Asked by bradloberg 10 months ago

Answered by cor-el 10 months ago

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all downloads are automatically failing

i've already tried all of the fixes stated here https://support.mozilla.org/en-US/kb/cant-download-or-save-files and i've tried logging out my mozilla account and downloa… (read more)

i've already tried all of the fixes stated here https://support.mozilla.org/en-US/kb/cant-download-or-save-files and i've tried logging out my mozilla account and downloading, i've tried starting firefox in safe mode without any add-ons, i've tried pretty much everything i can think of. no matter what the download fails and a 0kb file is created instead. when i try to download a webpage i get a 0kb html file and a folder containing all the contents of the html file, also i can download images perfectly fine even though it says they fail. i've tried downloading multiple types of files and it's not just webpages, .zip files fail, .exe files fail, everything that isn't a photo fails. the only other thing i can think of is .pdf files do a similar thing to html files, where a 0kb .pdf is created and a .pdf.part file is created the size of the actual pdf. also i've tried downloading using other browsers (excluding chrome, because it crashes my pc on startup) and they've worked perfectly fine, firefox and firefox nightly are the only programs having this issue.

Asked by mongoliangerbilm 2 years ago

Answered by FredMcD 2 years ago

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Can't get it to install correctly - will not work!

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message - THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL … (read more)

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message -

THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL WAS NOT FOUND. REINSTALLING THE PROGRAM MAY FIX THE PROBLEM.

No matter what I do, I cannot get this to install.

It appears to install but when I open Firefox and try to navigate to a website it is dead in the water. Will not connect to internet!

Please help!

Asked by Gary Watson 1 year ago

Answered by FredMcD 1 year ago

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why does firefox require a new profile and lose bookmarks

every few weeks firefox on launch warns me I am using an old version and that I have to create a new profile. click and open and all bookmarks are gone. Firefox used to b… (read more)

every few weeks firefox on launch warns me I am using an old version and that I have to create a new profile. click and open and all bookmarks are gone. Firefox used to be a good productivity tool but now it is redundant. I can't keep trying to find old bookmarks and then having to resave all of the passwords.

Asked by ricardo55 1 year ago

Answered by Wesley Branton 1 year ago

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How do I disable firefox updates with GPO

Hi, I'm needing to disable Firefox updates via GPO due to a VMware non persistent environment. When a user logs in from an image, firefox is launched and updates to the… (read more)

Hi,

I'm needing to disable Firefox updates via GPO due to a VMware non persistent environment.

When a user logs in from an image, firefox is launched and updates to the latest version. When that user logs off, their Mozilla profile gets copied to a network share.

When they log back in, Mozilla reverts itself to the previous version due to that version being installed on the base image.

I just need to know how to disable the update process with a GPO.

Asked by jsmith33 1 year ago

Answered by Wesley Branton 1 year ago

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Firefox new for an XP laptop

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" t… (read more)

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" to the XP. Then I presume I will be able to download the NEWEST version that will run under XP and do the upgrade. What I received was indistinguishable from the most current version, when I tried to get 43.0.1. Help?

Asked by GooRoo 1 year ago

Answered by James 1 year ago

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Firefox Lockwise doesn't show "Import from file" or "Import from another browser" options

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/… (read more)

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Asked by jjpv151088 1 year ago

Answered by cor-el 1 year ago

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Firefox icon disappears when I shut down computer

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back … (read more)

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back to my downloads folder, double click on the "Firefox 75.0.dmg" file and re-install Firefox. Meanwhile, all my bookmarks on Firefox are lost and have to start everything anew like a new customer each day. My membership email is the only thing that is retained therefore day-to-day. I've checked the settings and have even made Firefox my default browser but that hasn't helped. I should add that I also have Express VPN. When I add Firefox to the ExpressVPN's shortcuts, again it stays there only until I turn off the computer. Meanwhile, Google Chrome and my email icons remain on the VPN startup window and don't go away as does Firefox. Jacob

Asked by HAAvedissian 1 year ago

Answered by Shashank Shekhar 1 year ago

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (read more)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 1 year ago

Answered by FredMcD 1 year ago

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How do I uninstall multiple older versions of Firefox?

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-… (read more)

I've tried multiple ways to uninstall old Firefox versions. There are five showing 59.0.2, 59.0.3, 60.0.1, 61.0, 62.0.2, and the current active version 76.0.1 all are 64-bit. Simply clicking or right-clicking on the application name and choosing to uninstall doesn't work.

Actually logged on as Administrator (not Run As...). From Settings, Apps, Apps & Features, click Mozilla Firefox 59.0.2 (x64 en-US), click uninstall, error called "kernel32::GetLongPathNameW9w R8, w .R7, i 1024)i .R6\uninstall\helper.exe" and below that a message "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

Again, actually logged on as Administrator (not Run As...). I go to Control Panel, right-click an old version, message"You do not have sufficient access to uninstall Mozilla Firefox 59.0.2 (x64 en-US). Please contact your system administrator"

As Admin Powershell command: Get-WmiObject -Class Win32_Product | Select-Object -Property Name . But it would not show any Mozilla applications installed.

Asked by dghughes 1 year ago

Answered by cor-el 1 year ago

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Firefox for Mac/OS 10.11.6 (Mac/OS X El Capitan

For unfortunate reasons too tedious and mundane to discuss here, I am stuck with Mac/OS 10.11.6. I am looking for a version of Firefox that will run under that version o… (read more)

For unfortunate reasons too tedious and mundane to discuss here, I am stuck with Mac/OS 10.11.6. I am looking for a version of Firefox that will run under that version of Mac/OS. I did the basic research and was directed Firefox version 78. After that, I was directed to the Extended Support Release. When I downloaded and ran that, I was directed to the Apple App Store where no version of Firefox could be found. Where to next?

Can someone offer me a link to a version of Firefox that I can download and run on Mac/OS 10.11.6? Please.

Asked by kim_grossman 5 months ago

Answered by FredMcD 5 months ago

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Fire HD8 Plus

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by… (read more)

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by currently unavailable?

Asked by Betsy Craig 1 year ago

Answered by jscher2000 1 year ago