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Unable to install

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main us… (read more)

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main user but every time I try to install for the second user, it does not install. it says it failed and leaves a strange icon on the desktop which, when I click, it deletes the file. I am not sure why. I have installed the same on 11 other computers with two users and no problem with those ones.

Asked by susie9 1 week ago

Download settings keep reverting to default

I have the download setting to "Always ask you where to save files". Unfortunately, Firefox keeps changing the setting back to the default. I understand that, unfortun… (read more)

I have the download setting to "Always ask you where to save files". Unfortunately, Firefox keeps changing the setting back to the default. I understand that, unfortunately, whenever Firefox does an update it changes all my settings back to the defaults (but that's a different issue).

I have 'Firefox updates' set to only install when I okay the install. Unfortunately something is changing even when I have not run an update.

Why might my download settings be reverting back to the default setting?

Asked by llbresee 1 week ago

Last reply by FredMcD 1 week ago

image copy problem with jpg images on a specific website - pixiv.net

I often view pictures on https://www.pixiv.net/ When I select one jpg image on pixiv.net, copy this picture and then paste it to somewhere else, It becomes completely bl… (read more)

I often view pictures on https://www.pixiv.net/ When I select one jpg image on pixiv.net, copy this picture and then paste it to somewhere else, It becomes completely blank. And the copied image file is broken due to unknown reasons. Here I added one picture. It shows the result when I paste a said jpg image from pixiv.net to somewhere else (like a word document page). This issue happens with firefox 83 and firefox beta 84. It never happens with firefox 82. I don't know what caused this issue.

Asked by lordingholic 1 week ago

eliminate offidocs

Every time I want to download i get offidocs that wants to open the document. How to remove offidocs ? I do NOT WANT IT !!! I have libreoffice what is doing a fine job, … (read more)

Every time I want to download i get offidocs that wants to open the document. How to remove offidocs ? I do NOT WANT IT !!! I have libreoffice what is doing a fine job, I do not want a browser with applications on a server. SECURITY. VUNERABLE. SLOW. And I do not want an complicated way to save a text.

Asked by Tuxedo 1 week ago

Last reply by jscher2000 1 week ago

  • Solved

Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 5 months ago

Answered by Andrew 5 months ago

  • Solved

Error code 36 when I try to reinstall Firefox after it crashed following update 1 hour earlier

On my MacBook pro running macOS Catalina 10.15.7 (most recent version) Firefox crashed after an update around one hour ago. I've uninstalled Firefox in the end and downlo… (read more)

On my MacBook pro running macOS Catalina 10.15.7 (most recent version) Firefox crashed after an update around one hour ago. I've uninstalled Firefox in the end and downloaded a new one from the site. I get 'error code - 36' over and over, see attached screen shot. I've downloaded Firefox on various different browsers, bat always this same error code. Always enjoyed Firefox without any hiccup up to now! Suggestions anyone? Thanks. Chris

Asked by chrismiddeldorp 1 week ago

Answered by chrismiddeldorp 1 week ago

Preventing checking for updates

Is there a way to permanently disable checking for updates? I don't want to update (and I don't care what people think about that), but every 5 minutes an update notifica… (read more)

Is there a way to permanently disable checking for updates? I don't want to update (and I don't care what people think about that), but every 5 minutes an update notification pops up that needs to be closed, and it is getting really annoying. Again i don't want to update and there is no option to disable checking for updates, only to automatically update whenever firefox wants to ruin my day or to bother me until I allow them to ruin it.

Asked by Hinder777 1 week ago

Last reply by TyDraniu 1 week ago

Profile cannot be accessed

Hello! I'm getting an error message from Firefox whenever I try to open it that my profile is missing or cannot be accessed (see attached image). I have tried everything … (read more)

Hello!

I'm getting an error message from Firefox whenever I try to open it that my profile is missing or cannot be accessed (see attached image).

I have tried everything from the help articles so far, and nothing worked. I deleted the profiles.ini file, I deleted the entire Firefox folder under Application Support, I have deleted Firefox and reinstalled it. None of that worked.

Even when I try to create/delete/save my profile over the Terminal, I get the attached error message.

I love using Firefox, but I simply cannot use it this way. No matter if I use the default, developers or nightly version.

If anyone has an idea how I could fix the issue I would be incredibly thankful.

Thank you already in advance for your help!

Asked by julia.steiwer 1 week ago

Last reply by julia.steiwer 1 week ago

Firefox data old browser

I didn't like the new functions of the firefox update from 17-11-2020 so I tried to use an older version. This however removed my history and bookmarks. Is there any way … (read more)

I didn't like the new functions of the firefox update from 17-11-2020 so I tried to use an older version. This however removed my history and bookmarks. Is there any way to get those back? I didn't have a firefox account until I asked this question.

Asked by symenoniemen 1 week ago

Last reply by jscher2000 1 week ago

Firefox 83.0 on iMac v 10.13.6

Firefox stopped working on my iMac so I deleted it and have trying to do a fresh install, but each time I download and double click, it opens a Warning box that the follo… (read more)

Firefox stopped working on my iMac so I deleted it and have trying to do a fresh install, but each time I download and double click, it opens a Warning box that the following disk images couldn't be opened with the reason being that there is no such file or directory.

Asked by nlocascio 1 week ago

How do I change an auto setting in my downloaded files?

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided… (read more)

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided to have it opened with Firefox instead. To add dumb insult to dumb injury, I checked the box to have downloads do that with ALL files like that going forward. If i click on that downloaded file, more than 175 tabs open up before i can make it stop. How do I undo this? Thank you kindly in advance

Asked by Marlene LeSuer 1 week ago

Last reply by Marlene LeSuer 1 week ago