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  • Archived

Upgrade caused error

Since I agreed to a Foxfire upgrade ~5-11-23, I can't open Foxfire. I get this message "Error: Platform Version 113.0 is not compatible with minVersion >= 113.0.1 or m… (read more)

Since I agreed to a Foxfire upgrade ~5-11-23, I can't open Foxfire. I get this message "Error: Platform Version 113.0 is not compatible with minVersion >= 113.0.1 or maxVersion <=113.0.1".

Please help, I have a lot stored on Foxfire.

Jean

Asked by JeanS 1 year ago

Last reply by TyDraniu 1 year ago

Firefox upgrade deleted bookmarks

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is … (read more)

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is available. How will I know when this problem has been taken care of where I can update Firefox? Firefox is the only browser I have as I've did everything to block Microsoft from taking over my laptop. I'm fixing to delete my old Microsoft account to complete that procedure. I'd have to research Chrome to see if they attempt to control what I can do with my laptop like Microsoft does. My only problem with Firefox was they allowed Microsoft to do it's best to change my system to Edge, but I'm still fighting them.

Just noticed at bottom of this page under Troubleshooting information,

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus"

Now I see I still have connections to Microsoft. Thank you Mozilla for showing me this. I've got to change my security for this. Hope Firefox has it's on.

Asked by grt_49 3 months ago

Last reply by cor-el 3 months ago

  • Solved
  • Archived

Desperately need to download a copy of firefox 56.0.2

I have been using Firefox 56.0.2 on Windows 7 for years safely. Until yesterday. We had one of those mini powerouts, that caused problems. My hard drive is failing an… (read more)

I have been using Firefox 56.0.2 on Windows 7 for years safely. Until yesterday. We had one of those mini powerouts, that caused problems.

My hard drive is failing and Firefox will no longer fully load, it tries bless it, but some FF files must be in the damaged sectors of the hard drive. It then locks the system. Using Chrome works fine. But some logins/passwords/bookmarks had to be changed very recently and are not stored in the chrome browser yet. I hate chrome so use FF as the main browser.

I'm thinking that if I can install a fresh copy of FF 56.0.2 in a separate folder, a separate 2nd copy of FF, and then copy yesterday mornings backed up FF profile (before the crash) I could at least copy over all the bookmarks etc to Chrome so I can have my logins etc back.

This mornings backup failed to backup some FF files, all others were fine. Firefox worked fine yesterday but failed to launch this morning.

Please help save my sanity. I know I have to move to W 10, but cannot on this computer.

Asked by SueWitch 8 months ago

Answered by cor-el 8 months ago

  • Archived

Question

I was watching MSNBC on livenewsmag.com as usual and when I had to refresh, a Firefox screen said I had to update my browser in order to view content. An installer downl… (read more)

I was watching MSNBC on livenewsmag.com as usual and when I had to refresh, a Firefox screen said I had to update my browser in order to view content. An installer downloaded with a warning -- why is Firefox giving me a warning about its own file. And why is this happening with almost no further explanation of what to do.

Asked by laleider817 11 months ago

Last reply by Dropa 11 months ago

  • Archived

windows 8.1 ongoing mozilla support 2023

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scruple… (read more)

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

Asked by rustyfacebook 1 year ago

Last reply by James 1 year ago

  • Archived

MAJOR Accident: I accidentally cleared the 'Downloads' list... How can I get it back?

Greetings everyone, I accidentally double clicked on "Downloads" after accessing the "Tools" menu so all of my downloads in the "Downloads list" is now gone... :( … (read more)

Greetings everyone,

I accidentally double clicked on "Downloads" after accessing the "Tools" menu so all of my downloads in the "Downloads list" is now gone... :(

I know that the actual files aren't deleted but I can no longer see the location of the files I've recently downloaded :( :(

Thank you for any help!

Asked by Helpless_Quest 1 year ago

Last reply by Helpless_Quest 1 year ago

  • Archived

Firefox not opening after Windows 10 Security Update

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Fi… (read more)

I downloaded a Windows 10 update last night. It was Security Intelligence Update for Microsoft Defender Antivirus - KB2267202 (Version 1.361.793.0). Now, I cannot open Firefox. When I click on Firefox for around half a second I see an error box that says "Open Firefox in troubleshooting mode?" and nothing else, with no option to click yes, then the box closes. The same thing happens when I try to run firefox.exe -p to change profiles. I also cannot open Tor Browser, and I am wondering if there is a connection. I have tried uninstalling Firefox using the uninstall tool and reinstalling but I have the same issue. I uninstalled the windows update and opened Firefox. This time, it had the "Open Firefox in troubleshooting mode?" box but I could actually click on the yes option, and Firefox opened. However, when I clicked on the option to get a fresh install and remove the extensions, Firefox closed and I am back to the same place of it not being able to open again.

Asked by alexestein 2 years ago

Last reply by alexestein 2 years ago

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How to transfer Firefox bookmarks and passwords to a new computer

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer? There are four computers involved in this shuffle. Two new, one being retir… (read more)

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer?

There are four computers involved in this shuffle. Two new, one being retired, and one being repurposed. The only thing we haven't been able to figure out, is how to migrate Firefox's information from one computer to another one.

And, we've been working on this since Christmas. Edge, Brave, and Chrome took minutes. Combined.

But, transferring the information on Firefox has been impossible. Yes, I've read the help topics. No, they were not helpful. Firefox will not accept either the backup or export files from the old Firefox across multiple computers.

Yes, I have Sync. And, no, that hasn't worked either.

So, what is the next step?

Asked by mikali157 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox update makes Outlook email unusable

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the… (read more)

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the previous version of Firefox) to use Outlook.

Asked by mgbehrends 1 year ago

Last reply by cor-el 1 year ago

  • Archived

hmmm for some reason we could not install Firefox

hi there, I'm having problem downloading Firefox browsers onto my Windows 7. I'm constantly getting this message Hmmm...For some reason we could not install Firefox… (read more)

hi there,

I'm having problem downloading Firefox browsers onto my Windows 7.

I'm constantly getting this message

Hmmm...For some reason we could not install Firefox.

Please help, two days have gone and still this problem hangs on....

Many thanks Q

Asked by qamar0s 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox extremely slow.

bold textI am a longtime Firefox user and it has been excellent. Firefox is my browser. For approx. the last 2 weeks it takes about 10 to 15 minutes to load my outlook … (read more)

bold textI am a longtime Firefox user and it has been excellent. Firefox is my browser. For approx. the last 2 weeks it takes about 10 to 15 minutes to load my outlook for my emails. I have reloaded Firefox and the problem remains. I downloaded Google Chrome and set it up as my browser and Outlook and my emails load instantly. What is the problem with Firefox?

Asked by mikeborie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Usage of old version without updating

Hi , i want to use an old version of firefox ( 3.5 from 2009) on my mac , i installed the dmg file from - https://ftp.mozilla.org/pub/firefox/releases/3.5.5/mac/id/ Afte… (read more)

Hi , i want to use an old version of firefox ( 3.5 from 2009) on my mac , i installed the dmg file from - https://ftp.mozilla.org/pub/firefox/releases/3.5.5/mac/id/

After doing that , i get this prompt (please find attached)

Is there a way i can bypass this and continue using the old version??

Asked by Iamswwift 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't save files and images

Earlier today (well, it's yesterday now) Firefox was updated to 116 and since then it won't download any images or other files from anywhere. I've set a default download … (read more)

Earlier today (well, it's yesterday now) Firefox was updated to 116 and since then it won't download any images or other files from anywhere. I've set a default download directory and when I click "Save image as...", that image should appear in the preset directory but it doesn't. I have two extensions for downloading images and they work just fine, only the default function of firefox doesn't work. Here's a short video showing the problem:

https://www.youtube.com/watch?v=EUr45Jzv-Ko

I tried downgrading Firefox to 115.0.3 but that didn't fix the problem and I'm out of ideas how to fix it. I'm 100% sure it's a firefox problem bc I tried saving images with Opera and Chromium and there was not a single problem with that task in either of these browsers.

Asked by Valso 11 months ago

Last reply by zeroknight 11 months ago

  • Archived

The update Firefox 100.0.1 ( or 2 ) has a bug

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing… (read more)

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Asked by me-at-home 2 years ago

Last reply by cor-el 2 years ago

  • Archived

>:( I updated Firefox and lost EVERYTHING

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of… (read more)

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of my tabs and bookmarks. It even showed me how to access them after I updated it! EVERY TIME I opened the tab of the downloaded new version it was clear that my information from the older versions had not migrated over. I had kept the version with my tabs and bookmarks open to check, just in case.

Then I thought, well, maybe I just need to reboot my computer as a whole.

So I did that.

Guess what?

ALL OF MY BOOKMARKS AND TABS ARE GONE. This is my work computer and I had a significant amount of information I was using. Gone.

HELP! Thank you JenB

Asked by browniejen 1 year ago

Last reply by Terry 1 year ago