Firefox Support Forum

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

My FF is set up to: - Always ask you where to save files - Open PDF in Firefox

On normal PDF links, FF opens the PDF normally without downloading (or after downloading it silently in a temporary location invisible to me). On "Force Download" links, FF downloads the PDF to the Download folder without asking where to save it. This is for example the case when clicking "Download" on a file in Gmail. If I click "Download" in Gmail on another file type that I have not set to "Open in Firefox", FF does ask me where to save it.

My expectation would be that, if the file cannot be opened in the browser, then FF would revert to the user's chosen behavior of "Always ask you where to save files".

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already have 64 bit. Now my question is can i have 32 and 64 bit at the same time? If i can't, then can i migrate my data from 64 bit to 32 without any data loss? i am free to give further info if needed. Thank You!

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

So I've disabled Firefox updates because of the personal preferences. It keeps nagging me every day with the modal to update. How do I disable this annoying useless feature?

Firefox 85.0 on mac os.

I've tried searching "about:config" for all preferences that contain "update" and look like timers and changed the timestamps to something in the far future. Still no dice, the update dialog keeps appearing every day like clockwork.

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an issue on their side.

I can open the documents via microsoft edge but not fire fox.

I keep getting the same error

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

After a recent upgrade...I got an error message about an 85/86 discrepancy. I was told to delete and restore Firefox....Now I can't load Firefox because of a 7-Zip error "Can not create temp folder file." Please help.

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

The last fully compatible version I could use was 78.6.1 ESR. I know I need a new profile to go backwards but I can't find the specific file. I can see the version I would like in a directory but don't know how to download/install it. Thank you all:)

Have 2011 Mac which won't support newer OS updates.

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox first then go to the folder. Not any longer because the blue download arrow isn't showing up. Any suggestions on how to correct this? Thanks

Hi! I am trying to move FF profile with saved data such as extensions (anti-captha). Tried just copy a profile folder but not successful. It is not contains folder "extensions". Please help!

Hlw Mozilla, I have facing a problem with my download file . Today i download a very important file but i didn't find that file. Can you give me that file or how can i get that file ?

Note: There is no way for download that file again .

I recently upgraded to Windows 10 and MS Office 2019 Professional Plus and need to re-install a lot of stuff. I want to download Firefox to use as my default web browser. When I download and install, the icon shows up on my desktop all right, but when I click the icon to open the browser, the tab says "Problem loading page" and displays "File not found" error message (screenshot attached here).

Does this have anything to do with the "Sync" option that keeps popping up? I don't know what that means, except it looks like it wants to "sync" my computer with my phone or any other devices, which I don't have any interest in.

Please help! Thank you!

Firefox is downloaded and installed to my Microsoft PC. How do I make it my main browser? Or should I leave Google do the work and use Firefox occasionally? Also, how do I transfer or copy Google Bookmarks to Firefox?