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How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 1 year ago

Last reply by Chris Ilias 11 months ago

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (read more)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox disappeared completely after a Windows 10 update

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from … (read more)

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from the start menu. A completely blank version of Firefox appeared on the screen, as if I had just installed it. No more favorites, no more extensions, no more customization. All Firefox installation files in the AppData directory are dated today. How can a Windows update remove a Firefox installation? Is it possible to recover favorites and bookmarks? Thank you for your answers. Regards,

Asked by Eric 1 year ago

Answered by FredMcD 1 year ago

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Transfer Firefox profile from old Windows 7 PC to new Windows 10 PC

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've foun… (read more)

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've found the profile created by the new installation, but it seems to appear in two folders: AppData/Roaming/Mozilla/Firefox/Profiles, and AppData/Local/Mozilla/Firefox/Profiles. Should I simply substitute the old profile for both instances of the new profile? NB This message is posted from a different platform (Mac) Thanks

Asked by DavidMW 1 year ago

Answered by cor-el 1 year ago

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Amazon Fire Tablet

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Ama… (read more)

I was gifted an Amazon Fire Tablet to use for an upcoming hospital/rehab stay. I use Firefox on my desktop and Android phone and want to use it on my tablet, but the Amazon store doesn't have the app. Not sure I trust the Amazon Silk browser, but I may have no choice. I am not a tech savvy person! I don't know the difference between a bit, byte, or buttercup. If there is a way to install and use Firefox on my tablet, and sync with other devices, I would like to do so. Please explain how to do it as though you are talking to a 6 year old (who probably knows more about this stuff than I do, anyway). Thanks. rennylloyd

Asked by rennylloyd 1 year ago

Answered by Václav Trpišovský 1 year ago

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Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (read more)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 1 year ago

Answered by ankrnl01 1 year ago

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How to Undo Firefox Refresh

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything … (read more)

So recently my Firefox crashed (as it does sometimes when I sort my bookmarks) and I accidentally clicked refresh Firefox, thinking that it would just refresh everything like a restart does. Instead, it deleted everything - my logins, my cookies, my extensions - and I don't know how to get it back. I tried looking online for the answers, but none of the solutions I found worked (https://support.mozilla.org/en-US/questions/1195682 was the closest one that had some semblance of sanity) and the closest I figured was that I needed to either create a new profile with different settings I could import from my Old Firefox Data or put the Old Firefox Data in the Profiles folder which doesn't seem to be working, as there are always two other folders within. I tried creating new profiles with the Old Firefox Data as the basis, yet it doesn't work. In addition, I like my old profile and don't exactly want to switch, although if that is the cost of retrieving my data, I will take it. Any solutions please? I rely on my computer quite often, and I don't want to be handicapped for a while. My computer is also the recent updated Mac version, if that helps.

Asked by amylastlast123 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Copying open tabs to new computer without sync

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from vario… (read more)

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from various sources, automatic repair, etc. it just won’t boot up). I hope that I’ll be able to extract my important files from my hard drive. I’m setting up a new windows 10 computer. My question is, can I copy over a file from my old computer to my new computer that Firefox will recognize and open up the tabs that I was last working on from my old computer? I have not synced, but the last time that I was able to use my old computer I did close Firefox cleanly, and I was able to log off from windows with no serious issues. Hopefully there is a file that I can copy over which will simply allow me to continue working on my open tabs. Thanks in advance.

Asked by zippy8416 1 year ago

Answered by cor-el 1 year ago

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the code execution cannot proceed because vcruntime140_1.dll was not found

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search … (read more)

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search bar and when I try to go to say YouTube nothing loads. So I tried to do a fresh redownload of Firefox and the installer just this error saying "The code execution cannot proceed because vcruntime140_1.dll was not found" can someone help me get Firefox working properly again?

Asked by HelloThere 1 year ago

Last reply by FredMcD 1 year ago

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How to disable "You have chosen to open this file" dialog for zip files in firefox

Hi Team, I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it. I have looked for some solution in google search t… (read more)

Hi Team,

I want to disable to "You have chosen to open this file" dialog for zip files but i am not able to disable it.

I have looked for some solution in google search that did not help.

Please help me on this.

Asked by inzmamulhaqansari25 1 year ago

Answered by JohnTake 1 year ago

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Firefox keeps trying to update and to install the Software updater even though I opted out

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the lates… (read more)

Every time I try to open Firefox it asks me for permission to install Firefox Software Updater. I then say no and Firefox opens with a notification to update to the latest version. I opted out from updates but the only option available is for the Firefox to ask before updating, there is no option to opt out definitively. Is there any solution to stop notifications and installing attempts?

Thanks in advance

Asked by vascocc95 1 year ago

Answered by vascocc95 1 year ago

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I have a 2008 iMac with El Capitan 10.11.6 ... Need to re-load my Firefox, but can't.

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know… (read more)

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Asked by dkydd1 3 months ago

Answered by James 3 months ago

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Firefox is dead

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under… (read more)

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Asked by Jim Dollar 1 year ago

Answered by Terry 1 year ago

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XPCOM error in Linux on Chrome OS Firefox 87.0

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/lib… (read more)

When I try to open Firefox on Debian Linux I get an XPCOM error XPCOMGlueLoad error for file /mnt/chromeos/removable/plus_slim/dev/linux/packages/firefox-87.0/firefox/libxul.so: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory Couldn't load XPCOM.

I included a screenshot of the message and my firefox file directory

Asked by Aiden Snyder 1 year ago

Answered by Aiden Snyder 1 year ago

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Import passwords from file

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login… (read more)

I reinstalled Firefox and now need to import passwords from file where they were exported before reinstall. This article https://support.mozilla.org/en-US/kb/import-login-data-file explains how to import passwords from file, but this option is missing. The only option available is Import from another browser.

From here https://bugzilla.mozilla.org/show_bug.cgi?id=1702336 it looks like the feature was disabled 9 months ago. It is not clear what is the workaround in interim and what is the current state of resolution. For example, how do I use passwords CSV file to load into Microsoft Edge or Chrome and then import this data from that browser back to FireFox?

Asked by IvanKovalev 7 months ago

Answered by cor-el 7 months ago

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Download panel opens with every single download

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't … (read more)

The latest update has made it so Firefox opens the download panel every time I download something, a very obnoxious behavior when downloading a lot of files, and I can't find a way to stop that from happening.

[came across another question that brings up the same issue], but that one focuses more on a site presumably changing about:config rather than the issue of the download panel itself.

Asked by elbruno3593 5 months ago

Answered by cor-el 5 months ago

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I cant download anything

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser … (read more)

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser :D Why is that happening? I did reset firefox by the way and there were couple downloads and then it broke again. I have this add on saves backup automaticly and here we can see there is something wrong because it cant save the file.

Asked by Hüseyin 1 year ago

Answered by FredMcD 1 year ago

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Can't Import Files from CSV

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The … (read more)

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

Asked by joyce.wolf 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago