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when i open pdf firefox ALWAYS asks what to do

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > A… (read more)

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > Appliacations i set pdf files to open with firefox, but firefox still asks what to do. In the window where it asks what to do, there is a tick box saying "Do this automatically from now on", even if i choose that option it still ends up asking what to do the next time i open a pdf file.

Asked by 2000tjls 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 1 year ago

Answered by FredMcD 1 year ago

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (read more)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 1 year ago

Answered by FredMcD 1 year ago

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Fire HD8 Plus

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by… (read more)

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by currently unavailable?

Asked by Betsy Craig 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Migrating Firefox from Windows 7 to Ubuntu 20.04.1 LTS

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange … (read more)

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange it for the profile folder on the new Ubuntu computer. Problem is that this is the very latest Ubuntu version (only a few weeks old) and there IS no profiles folder in Firefox!

What there is, is a profiles.ini file but I am reluctant to put it in there because it does not appear to have anything to do with the contents of the ex-windows profile folder.

There is an option to create a new folder but I'm not at all sure what this would do.

Hope you can help

Blessed be Karma

Asked by Karma Singh 1 year ago

Answered by Karma Singh 1 year ago

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (read more)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't get it to install correctly - will not work!

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message - THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL … (read more)

Firefox worked fine for me until last week. I tried to install a new copy and I get the following message -

THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL WAS NOT FOUND. REINSTALLING THE PROGRAM MAY FIX THE PROBLEM.

No matter what I do, I cannot get this to install.

It appears to install but when I open Firefox and try to navigate to a website it is dead in the water. Will not connect to internet!

Please help!

Asked by Gary Watson 1 year ago

Answered by FredMcD 1 year ago

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Downloading torrent files

Greetings.Every time I try to download any torrent file browser asks what program to use. I always press open with Mutorrent and press button use as default program but e… (read more)

Greetings.Every time I try to download any torrent file browser asks what program to use. I always press open with Mutorrent and press button use as default program but every time I try to download it alwas ask same.I try a lot of things and nothing seems to help. Very annoying because instead of one click you need to do it 3 times and wait a delay.

Asked by iusechainsaw 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 1 year ago

Last reply by Chris Ilias 8 months ago

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Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 1 year ago

Answered by Andrew 1 year ago

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What is the "new helper tool" that FF 77 wants to install

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and… (read more)

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and it looks a lot like Oracle's Java installer that tries to install a bunch of crud. In that case cancel continues with the Java install. In this case, Cancel stops the FF upgrade.

What is this tool and why is it not described better to know have a better guess as to whether it is safe to install?

Asked by harry.levinson 1 year ago

Answered by harry.levinson 1 year ago

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Unable to set Primary Password

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this… (read more)

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this, I get a message saying, "Unable to set Primary Password." I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it. I also can't create a Primary Password through the options menu. Anytime I try to set a primary password it just says "Unable to change Primary Password."

Asked by acurban 1 year ago

Answered by acurban 1 year ago

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Transferring Passwords form Firefox 45.9.0 to 70.0.1

Without using Sync, what is the easiest way to transfer my Firefox passwords from my old Mac (running OS X 10.6.8) to a new Mac (running 10.15.1)? Is it as simple as movi… (read more)

Without using Sync, what is the easiest way to transfer my Firefox passwords from my old Mac (running OS X 10.6.8) to a new Mac (running 10.15.1)?

Is it as simple as moving the old logins.json and key3.db files from the old Firefox Profile folder to the new Firefox Profile folder?

Can I copy the old Firefox Profiles folder and replace the Profile folder in the new Mac with a copy (to get all my bookmarks & passwords)?

Asked by Bart 2 years ago

Answered by cor-el 2 years ago