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Downloading bank statements

I cannot suddenly download my bank statements I am getting this message within the bank website: "We're sorry, there was an issue when trying to retrieve your documents."… (read more)

I cannot suddenly download my bank statements I am getting this message within the bank website:

"We're sorry, there was an issue when trying to retrieve your documents." this has only happened recently there reply to the question is as follows: Thank you for your email.

We understand experiencing issues with the website can be frustrating. This error is normally received when there is a browser compatibility issue. If the current browser does not allow you to access the documents, we would suggest using one of our other supported browsers: Internet Explorer, Firefox, Safari or Chrome.

Also I am having problems getting into my messages an Error comes up around 3 times before I actually get into them.

Any help would be gratefully appreciated....thank you

Asked by globetrotter45 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (read more)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Asked by bradloberg 2 days ago

Answered by cor-el 2 days ago

  • Solved

How do I move Firefox to a new PC

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve … (read more)

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move?

Thank you.

Asked by mschwage 4 days ago

Answered by Mamoon 4 days ago

  • Solved

HTML5 player for windows xp 32 bit sp3 Firefox 52.9.1 ESR

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtu… (read more)

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos.

Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job.

Thanks.

Asked by adm 3 weeks ago

Answered by James 3 weeks ago

  • Solved

Update size

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it req… (read more)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

Asked by Mr.Dan 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

Would like to get my "BOOKMARK" BAR Back

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install. Have got most of it fixed except I can't get the BOOKMARK "BAR" to displ… (read more)

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install.

Have got most of it fixed except I can't get the BOOKMARK "BAR" to display [see pic attached].

If I select "Bookmark" on the top bar, it opens the bookmark window but I want it where it has been for over a decade, between HISTORY AND TOOLS.

I downloaded the current rel 86. My first FIREFOX copy was ~2004/2005 ver 1.0.

Asked by jagman55 6 days ago

Answered by jscher2000 5 days ago

  • Solved

uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 2 months ago

Answered by FredMcD 6 days ago

  • Solved

Firefox installation

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox… (read more)

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox , including the saved state and plist file.However , after uninstallation , I noticed there were some files under Library~Caches and Library~Application Support.I deleted these files by mistake . I would like to know if deleting these files would affect Firefox if I reinstall it Thanks in advance

Asked by aymanas2004 1 week ago

Answered by cor-el 1 week ago

  • Solved

Transfer of FVD Speed Dial Cells - custom pictures and all

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win… (read more)

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win 7) to Firefox in my new laptop (win 10). Please don't tell me I'm going to have to redo each one by hand. I did check the Export button on Speed Dial but it doesn't transfer the custom pictures. Is there an easier way to do this? Like maybe moving a specific file(s)? Thank you - Sharon D.

Asked by s.dufur 1 week ago

Answered by jscher2000 1 week ago

  • Solved

Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (read more)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Asked by Timothy Morgan 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Getting e-mail on this desktop computer -- I will receive the answer at [email]@comcast.net on my laptop

I set this up Firefox up first on about the 14th -- no problem with e-mail. My mail and other shortcuts have disappeared and don't want to re-import from Edge or the olde… (read more)

I set this up Firefox up first on about the 14th -- no problem with e-mail. My mail and other shortcuts have disappeared and don't want to re-import from Edge or the older program. I don't want to sync it, just get the e-mail and find time to install a software that doesn't want to install, but has nothing to do with Firefox. I have been trying all afternoon and don't have any recourse but to go back to Windows if I can't get this resolved.

I have an existing problem because this computer was new a year ago and came with a free Office Max 1 year tech service. They remapped both the browser and this desktop and could not get it so I could access my files from both computers and save on this one. We were going thru my daughter's cancer, husband's stroke and my arm surgery and I couldn't come downstairs often. Finally called them one last time and seemed to work, but next day was a mess and I couldn't even get on the internet. I did get that straightened out and moved to Firefox. Worked fine until we had a storm and Microsoft got in on the reset after the snow storm. Now Firefox won't let me have my mail on this computer without syncing -- has always worked fine. Actually if I send a file to myself that is too big, it just went into the sent box and when I could get downstairs I could open it, work on it and send back the same way.

I do have a friend who can help me reset the computer when this covid thing is over and he has time to get here as he is quite busy with Boeing computers and our church computers-- I'm afraid to reset the computer without being sure all my card and WP programs are saved and will work. In the meantime, if I can just get this darn e-mail set up, I'll be satisfied.

Asked by David and Sylvia 1 week ago

Answered by jscher2000 1 week ago

  • Solved

For some reason I was just upograde to a new version of Fire fox. I have lost everything I had on the old version. Completly lost all book marks etc. Is there any way to access thenm again, or delete this new version?

For some reason I was just upgraded to a new version of Firefox. I have lost everything I had on the old version. Completely lost all book marks etc. Is there any way t… (read more)

For some reason I was just upgraded to a new version of Firefox. I have lost everything I had on the old version. Completely lost all book marks etc. Is there any way to access them again, or delete this new version? Very frustrated! Larry

Asked by lriep 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Installation issues

I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I rece… (read more)

I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I receive a message that the file VCRUNTIME_1.dll is missing; however, when attempting to download the file, it tells me the file is already installed.

Asked by Brockton 2 weeks ago

Answered by FredMcD 2 weeks ago