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  • Archived

Firefox Stopped Working all together.

So I was using windows 8.1 Firefox 38.0.1 for a long time, and it was working fine, but then it stopped displaying websites correctly, Example Mozilla.org would show up a… (read more)

So I was using windows 8.1 Firefox 38.0.1 for a long time, and it was working fine, but then it stopped displaying websites correctly, Example Mozilla.org would show up as text, with no CSS or HTML/PHP stylings, nothing but pure text, Then Yahoo.com, then youtube, and eventually every single site would show up as just text, I cleared my Cache, Nothing didnt fix the problem, Refreshed Firefox, Didnt fix the problem, Ran Firefox in Safe Mode, Didnt fix the problem... Uninstalled Firefox, and manually cleaned out everything on my computer linked to firefox/mozilla, reinstalled the beta version (First) that version had the problem, so uninstalled and manually cleaned everything again (Including Registry entries) and installed the standard version, still same problem.

Then thinking maybe its a windows problem, i refreshed windows 8.1, still had same problem with Firefox, and lastly i updated to the Insider Preview of windows 10 (just to be sure...) and its still having problems with firefox...

So I uninstalled and installed Chrome again... but i like firefox better :( does anyone know why this is happening? and how to fix it.

Oh some other issues it was having before it stopped viewing HTML/CSS/PHP, Youtube videos would only work for 5 seconds, then freeze (Every Single Video), HTTPS website wouldn't connect 90% of the time and would actually get an error (Sites including Mozilla.org, and Google.com wouldn't work)

My last 2 clean installs of Firefox had no Plugins installed. and my only Antivirus software is Avast.

Asked by Ablac 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Did an automatic update on or near August 19 2015 change font size?

A complex website I created suddenly has multiple Windows Mozilla users complaining that the font size is smaller in Web forms. They've sent me screen shots and it's true… (read more)

A complex website I created suddenly has multiple Windows Mozilla users complaining that the font size is smaller in Web forms. They've sent me screen shots and it's true. They say this occurred around Wednesday August 19, 2015.

No changes have been made to the website. There are a production and a test website and the problem exists in both places. The problem exists only on Mozilla on Windows, and multiple individual users have experienced it.

I have verified the font looks smaller on Mozilla. There is no such problem in Google Chrome.

Did an automatic update perhaps change the default font size? Possibly only the font size inside Web form fields?

Asked by EEJones 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

I cannot see any letters or characters on firefox anywhere and everything I type is Invisible

I cannot see any letters or characters on Firefox including the settings, bookmarks, address bar, everything tab and everything I type is Invisible, All letters and chara… (read more)

I cannot see any letters or characters on Firefox including the settings, bookmarks, address bar, everything tab and everything I type is Invisible, All letters and characters on Firefox are invisible, I tried Uninstalling completely and reinstalling But did not work,

Asked by gizOdonnel 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to fix stretched screen.

I was using the hotkeys in firefox for simple actions such as copy and paste when the screen was suddenly stretched. I have tried fixing it by adjusting screen resolution… (read more)

I was using the hotkeys in firefox for simple actions such as copy and paste when the screen was suddenly stretched. I have tried fixing it by adjusting screen resolution however had no luck. The stretching affected the entire computer, any programme i open is stretched. could any one help? thanks!

Asked by fihiggins 2 years ago

Last reply by Happy112 2 years ago

Remove Icons from address bar

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not clic… (read more)

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not click it to edit. How can I remove them? I would expect all these yellow marked icons in the bar outside the address edit so I can add and remove the like all other icons.

Asked by werbenirvana 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Black screen when on Youtube

So, randomly whenever I have FireFox or IE open I get a random black screen for a second or two then it comes back on, I only ever get this when browsing the internet, ne… (read more)

So, randomly whenever I have FireFox or IE open I get a random black screen for a second or two then it comes back on, I only ever get this when browsing the internet, never when gaming or anything else, I can't narrow it down to anything since I recently installed Windows 10, I have a GTX770 (HDMI) I have also checked Event viewer and there is nothing there about it.

(I have tried running Firefox in safe mode and it still does it)

Asked by Johnathon 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

firefox quantum (v57.0.1 32bit) does not display checkboxes, no msthemecompatible tag

debian linux 9 32bit, firefox 57.0.1 32bit, default theme. checkboxes and radio buttons do not display for any website. i have verified that there is no "MSThemeCompatibl… (read more)

debian linux 9 32bit, firefox 57.0.1 32bit, default theme.

checkboxes and radio buttons do not display for any website. i have verified that there is no "MSThemeCompatible" meta tag in the <head>.

anyone have any ideas how to fix this?

Asked by laz0rama 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to style mathml items?

Hi, I need to style a webpage http://www.lancaster.ac.uk/staff/grabows1/accessible/math111/doth4.S3.html to suit wishes of a particular visually impaired student. You ca… (read more)

Hi, I need to style a webpage http://www.lancaster.ac.uk/staff/grabows1/accessible/math111/doth4.S3.html to suit wishes of a particular visually impaired student.

You can see the style sheet has body * {

   font-family: 'Century Gothic', CenturyGothic, AppleGothic, sans-serif !important;
   font-size: 36pt !important ;
   font-weight: bold !important;

}

However, most mathml notation (but curiously not all of it) is not bold, and perhaps more importantly it is not sans-serif. How can I force everything to be sans-serif bold?

Asked by graboluk 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

CNN article doesn't display properly in Firefox

I am using the latest version of Firefox and Windows 10. I found a link to the following CNN Travel article: http://edition.cnn.com/travel/article/vancouver-china-aviatio… (read more)

I am using the latest version of Firefox and Windows 10.

I found a link to the following CNN Travel article:

http://edition.cnn.com/travel/article/vancouver-china-aviation-hub/index.html

It does not display properly in Firefox. Only the opening photo and a few lines of text display and it won't scroll any further down. It is a fairly long article. Also, the lines of text that do display seem to be double-spaced and do not have carriage returns where they should appear, meaning that some words at the end of the lines get cut off.

I tried opening the same link in both Internet Explorer and Edge and the article displays correctly in both with none of these problems.

Asked by Geneva1 2 years ago

Last reply by cor-el 2 years ago

  • Archived

If you can't stop this crashing issue we are pulling Firefox from our company.

Firefox locks up and has a black screen. You can't close it, you have to nuke it from Task manager. Only fix is to re-download it and re-install it. It is happening al… (read more)

Firefox locks up and has a black screen. You can't close it, you have to nuke it from Task manager. Only fix is to re-download it and re-install it. It is happening all the time and taking up way too much support time from our IT department. If this can't be fixed we are pulling Firefox out of our company.

Asked by FFCrash 2 years ago

Last reply by Kyle K. 2 years ago

  • Archived

I use hughes.net email and I cannot compose an emial in html only in text.

I can do everything in my email account but compose an email in html. I've talked with Hughes.net and they directed me to you. I have uninstalled mozilla and re installe… (read more)

I can do everything in my email account but compose an email in html. I've talked with Hughes.net and they directed me to you. I have uninstalled mozilla and re installed it, cleared cookies and cache nothing seems to fix the problem. It works with Google Chrome but I don't really like Chrome. I prefer Firefox Mozilla. Please don't force me to use Chrome!!!!!! Help!!!!!!!!!!!!!

Asked by gmbooth29 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

We have a wordpress page with the tableau graphs tool and it loads properly on both chrome and edge, but we get an error message in firefox anyone know why?

We built a WordPress page with various graphs to display data using the Tableau app, it works great on Chrome and Edge but when we went to test it on Firefox we got an er… (read more)

We built a WordPress page with various graphs to display data using the Tableau app, it works great on Chrome and Edge but when we went to test it on Firefox we got an error message and the graphs won't display. Any idea why or how we can fix it?

Webpage (graphs are in the toggles): https://www.somervision2040.com/somervision-numbers/ Error message: http://www.somervision2040.com/wp-content/uploads/sites/3/2018/11/error.png

Asked by vnasci 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

when i open another program igt too screen and cant get rid of thee other one.

when i open Firefox and go to do my banking the home screen stays there and the bank is screen is on the side and cant open it to full screen it was alright before it jus… (read more)

when i open Firefox and go to do my banking the home screen stays there and the bank is screen is on the side and cant open it to full screen it was alright before it just started doing it. how do i fix it please.mean i have to use internet explorer and that's shit excuse the languish.i need my Firefox.i am naked without it.a bit of hummer.there other wise going insane trying to fix it.hope you can help.

Asked by greenjade 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to stop marquee?

Running <marquee> text on a page affects my sight. I stopped it using userChrome.css and userContent.css files under the ...\AppData\Roaming\Mozilla\Firefox\Profil… (read more)

Running <marquee> text on a page affects my sight. I stopped it using userChrome.css and userContent.css files under the ...\AppData\Roaming\Mozilla\Firefox\Profiles\7nahgl90.default\chrome folder. But after the last Firefox update, <marquee> texts run afresh. How can I disable this HTML tag? Thank you!

Asked by sergiyya 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

White border on Firefox window when using extended display.

I'm using a multi-screen setup at home that consists of a laptop plugged into a monitor, and there's a white outline surrounding three sides of the the browsing window wh… (read more)

I'm using a multi-screen setup at home that consists of a laptop plugged into a monitor, and there's a white outline surrounding three sides of the the browsing window when maximized on the laptop screen, but not while on the monitor. Both displays are the same resolution, and this doesn't occur when the monitor isn't plugged in. Unplugging the monitor and plugging it back in seems to solve the problem, but I'm kind of curious why it happens and if there's anything that I can do to prevent it.

Asked by Nyanlathotep 3 years ago

Last reply by cor-el 3 years ago

  • Archived

How do I get Firefox to display correct fonts on a custom home page located on my computer hard drive?

I am using Firefox version 54.0.1, 32-bit browser on both operating systems of a dual boot system running Windows 10 Pro, 64-bit and Windows 7 Ultimate, 64-bit operating … (read more)

I am using Firefox version 54.0.1, 32-bit browser on both operating systems of a dual boot system running Windows 10 Pro, 64-bit and Windows 7 Ultimate, 64-bit operating systems.

I am also using a custom Home Page that I created and have stored in a HomePage directory in the root directory on my primary hard drive. On that home page is a list of frequently accessed links, with the font of each link reflecting the font used by the linked site. For example, CVS Pharmacy's link is displayed in the fonts that CVS uses: Arial Black 14-pt. for the "CVS", and Arial 12-pt. for the word "Pharmacy". That brings us to the problem I am having with Firefox, a problem that only showed up in the last two or three versions of Firefox long after I installed Windows 10; so the operating system is not the issue.

The problem is with the correct display of a font that I use on the custom Home Page, which is Arial Black. To get some semblance of the correct fonts, I substituted bolded Arial 14-pt. font for the Arial Black 14-pt. font. When I use the Arial Black font, Firefox displays Times New Roman instead of Arial Black. That in itself is odd to me, since Arial is a sans serif font, and Times New Roman is a serif font. Shouldn't Firefox at least display a sans serif font as a substitute for the sans serif font called for in the Home Page's HTML code?

Theoretically, the Arial Black font should display correctly, because the font is installed in both operating systems, and the Home Page is located in the root directory of each operating system on my hard drive and not on a remote server or Web site.

How do I get Firefox to correctly display the Arial Black font in the browser instead of substituting Times New Roman in its place?

When I open the custom Home Page in Edge, Internet Explorer, and Google Chrome, all the fonts display correctly. What is it about Firefox that causes it to not detect and use the Arial Black font? Arial Black is one of of the default fonts contained in all of the Windows operating systems since Windows 3.1. Even when Windows was a DOS operating system, Arial Black was one of the fonts included in the operating system's font directory.

I am including two screen shots: One is Mozilla Firefox browser displaying the Home Page coded for Arial Black in the CVS pharmacy link. The second is from Google Chrome displaying the same Home Page on the same hard drive, on the same operating system (Windows 10 Pro, 64-bit).

Asked by AlSwilling 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Red Green And Blue blinking dashes near tab windows on borders.

Hi, I have been seeing few dashes/hyphen like colored lines moving on the top of my web browser screen randomly in order only on the top border of the browser. Was wonde… (read more)

Hi,

I have been seeing few dashes/hyphen like colored lines moving on the top of my web browser screen randomly in order only on the top border of the browser. Was wondering if this happens generally for FIREFOX QUANTAM users on Mac. I have been seeing this only on this browser. I have also attached the area/region where it occurs for reference. However, whenever I try to take a Mac Screenshot with the particular dashes it suddenly disappears.

I hope someone knows about this. Looking forward to some help.

Asked by sokho983 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox window restores to a smaller size every time it has been minimized.

Since the last couple of updates, Firefox has begun to restore minimized windows to a smaller size every time it is restored. Example (sizes are ballpark, not exact): Win… (read more)

Since the last couple of updates, Firefox has begun to restore minimized windows to a smaller size every time it is restored.

Example (sizes are ballpark, not exact): Window is 1200x800. Minimize and restore. Now it is 1000x650. Minimize and restore. Now it is 800x400. Minimize and restore. Now it is 600x300. And so on, all the way down to nothing.

I have two windows (both with this behavior), one on each monitor. I run Windows 8.1 and Firefox 48. Same behavior in safe mode so not addon-related.

Asked by PerGoetterup 3 years ago

Last reply by FredMcD 3 years ago