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Solid colours on some webpages will not show, the background shows up in pixel/small squares instead.

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the … (read more)

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the cookies and cache on Firefox as well as trying Firefox in troubleshoot mode to no avail. Whilst writing this question, I have also discovered that taking a screenshot of the issue shows how the image should look as opposed to what the screen shows. Attached are some images of the issues I am facing, two images are of what appears on the screen and one image is the screenshot from the webpage which is what should have been shown. Apologies for some of the photos, I had to take a photo of the screen with my phone to show the issue. I have also closed the browser multiple times and restarted my computer, any help would be appreciated. Thanks in advance.

Asked by charly.brookes 4 days ago

Answered by cor-el 4 days ago

Issue with this symbol "⠀"

Hello, dear Mozilla Team, I have an issue with this symbol "⠀". It was invisible and usable before an update, but now I can see it and it is very sad and inconvinient. Ho… (read more)

Hello, dear Mozilla Team,

I have an issue with this symbol "⠀". It was invisible and usable before an update, but now I can see it and it is very sad and inconvinient. How can I fix this problem?

In the attached pictures you can see examples (1 - safari view (how it should be), 2 - firefox view)

Asked by Masha 6 days ago

Last reply by Masha 6 days ago

  • Solved

Since updating to version 89 several common websites cannot be viewed properly

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I … (read more)

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I have restarted computer, and turned off hardware acceleration and cleared cache and cookies - these don't help. If I start in safe mode it's all fine - I've disabled any extensions and themes and tried again but the problem is still there. All was fine before the update. Not sure what to do next.

Asked by admin421 2 weeks ago

Answered by admin421 2 weeks ago

Firefox - flashing screens on some websites

Certain websites (for example www.rollingstone.com/music/music-lists/best-albums-of-all-time-1062063/) cause rapidly flashing screen which persists on other apps until I … (read more)

Certain websites (for example www.rollingstone.com/music/music-lists/best-albums-of-all-time-1062063/) cause rapidly flashing screen which persists on other apps until I close the webpage. I had the same problem with these sites using microsoft Edge but the problem disappears if I disable hardware acceleration in Edge. However the problem is not fixed by disabling hardware acceleration in Firefox. Are there known fixes for Firefox. TIA

Asked by ray.pioli 1 month ago

Last reply by FredMcD 4 weeks ago

  • Solved

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 5 months ago

Answered by cor-el 5 months ago

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  • Archived

Change Addon Popup Zoom Level

I have a high DPI monitor, and I've set the Windows UI scaling factor to 125%. However, at 125% the web pages appears a bit too zoomed in (images and fonts too large) for… (read more)

I have a high DPI monitor, and I've set the Windows UI scaling factor to 125%. However, at 125% the web pages appears a bit too zoomed in (images and fonts too large) for me, so I set the default zoom level to 80% in the settings page. But apparently add-on popups (e.g. uBlock origin) doesn't use the default zoom level so they are comically large compared to web pages. I tried setting layout.css.devPixelsPerPx to 1, but then Firefox UI became too small. I wonder if I can set the zoom level for add-on popups to 80% without changing the size of the browser UI?

Asked by helium6072 1 year ago

Answered by jscher2000 1 year ago

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  • Archived

I can't open my web page with firefox with the other browsers if

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not dis… (read more)

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not displayed. My page is www.sividev.com and I only see an error in the console that does not appear in other browsers Uncaught TypeError: this.scrollPosMouse is not a function

   init https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:137
   <anonymous> https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:17596
   jQuery 8.

This page uses the non-standard "zoom" property. Consider using calc () in the relevant property values, or using "transform" together with "transform-origin: 0 0".

Asked by ehsv1988 1 year ago

Answered by FredMcD 1 year ago

  • Archived

why images only partially load in some pages. no such problems with other browsers

some pages with multiple images (eg eshopping sites) only had some initial images displayed but does not have the full list of images appearing. the rest of the images ar… (read more)

some pages with multiple images (eg eshopping sites) only had some initial images displayed but does not have the full list of images appearing. the rest of the images are blanks. this problem does not arise if I use another browser on the same webpage. I have tried all the recommended solutions but nothing changes.

Asked by kohjoosiang 1 year ago

Last reply by kohjoosiang 1 year ago

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  • Archived

Firefox won't display

When I start firefox, it boots up, but won't display any content. I just get a white screen. I've noticed when mousing around that everything works - hovering over wher… (read more)

When I start firefox, it boots up, but won't display any content. I just get a white screen. I've noticed when mousing around that everything works - hovering over where the search bar should be changes my cursor, clicking a the top right corner closes firefox, hitting ctrl+T opens a new tab, etc. Starting in safe mode does nothing, I've uninstalled and reinstalled after deleting all system folders, restarted my machine, even searched 'mozilla' in my file explorer and deleted everything that popped up. I'm at my wits end trying to fix this, any help would be necessary. I'm on the latest version of firefox. I've attached some screenshots of what it looks like. (polar bear in a snowstorm)

Asked by Phaazoid 1 year ago

Answered by cor-el 1 year ago

  • Archived

Remove Icons from address bar

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not clic… (read more)

My address bar on my tablet is small due to my screen size and caused by the icons as shown in the screenshot I cannot see the address anymore and sometimes even not click it to edit. How can I remove them? I would expect all these yellow marked icons in the bar outside the address edit so I can add and remove the like all other icons.

Asked by werbenirvana 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox renders text incorrectly.

This is a 2019 bump to https://support.mozilla.org/en-US/questions/1221476 . Firefox renders text incorrectly. It uses DirectWrite, which is incorrect, it should use GDI … (read more)

This is a 2019 bump to https://support.mozilla.org/en-US/questions/1221476 .

Firefox renders text incorrectly. It uses DirectWrite, which is incorrect, it should use GDI to render text. In all the next updates please immediately rewrite the Microsoft Windows renderer sourcecode to render all text with GDI.

Asked by PiotrGrochowski 2 years ago

Last reply by PiotrGrochowski 1 year ago

  • Archived

Why is the display incorrect for https://www.imdb.com/title/tt6806448/fullcredits only in 68.0.1?

compare: https://www.imdb.com/title/tt6806448/fullcredits in v68.0.1 to any other version of Firefox - or even other browsers. Something in 68.0.1 doesn't like the style?… (read more)

compare: https://www.imdb.com/title/tt6806448/fullcredits in v68.0.1

to any other version of Firefox - or even other browsers.

Something in 68.0.1 doesn't like the style? What is wrong?

Asked by jaked1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to zoom by default?

I have a (temporary?) visual impairment and need large fonts. If I increase the font size beyond 24dpi, it breaks the layout of most pages. Zoom doesn't affect page layou… (read more)

I have a (temporary?) visual impairment and need large fonts. If I increase the font size beyond 24dpi, it breaks the layout of most pages. Zoom doesn't affect page layout, but I have to hit the key a bunch of times for every new tab.

Is there a way to save your zoom level?

Before someone points to zoom.minPercent and zoom.maxPercent, (contrary to several articles on the web) they do not save your zoom level. I still don't understand what browser.zoom.siteSpecific does, but it doesn't help either.

TIA, Dan

Asked by dhaskell 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashed then re-opened. Now I can't move it between monitors

I have dual monitors. I've used Firefox for years without issue. Yesterday, it crashed. When it re-opened, it opens on my left (primary) monitor where it always previousl… (read more)

I have dual monitors. I've used Firefox for years without issue. Yesterday, it crashed. When it re-opened, it opens on my left (primary) monitor where it always previously opened on my right (secondary) monitor. I use a third party monitor software - Ultramon. All other browsers and windows still have the option to move them between monitors when I right click on their top ribbon bar. That option no longer appears for Firefox and it refuses to stay on my right monitor when I manually move it. I've tried the troubleshooting suggestions including uninstalling and reinstalling Firefox with no success. Any ideas?

Asked by Maumee 2 years ago

Last reply by Maumee 2 years ago

  • Solved
  • Archived

Youtube just displays a bunch of boxes, no text.

Suddenly Youtube is not displayed correctly anymore (see image attached). No text, no logos. Just the videos themselves are still playing. I already tried safe mode, no c… (read more)

Suddenly Youtube is not displayed correctly anymore (see image attached). No text, no logos. Just the videos themselves are still playing.

I already tried safe mode, no change. Also tried deleting all cookies. Also tried incognito mode. I'm using Firefox ESR (60.6.3esr) under Debian Testing. Any ideas?

Asked by javra 2 years ago

Answered by javra 2 years ago

  • Solved
  • Archived

Why do some images not appear in websites? (even in safe mode)

See the first uploaded image to see how Google Chrome presents https://maps.google.com/localguides. See the second uploaded image for how Firefox shows the webpage, eve… (read more)

See the first uploaded image to see how Google Chrome presents https://maps.google.com/localguides.

See the second uploaded image for how Firefox shows the webpage, even when it's running in safe mode (all add-ons disabled). What's going on?

I also have Firefox Developer version installed on my Linux, and it doesn't have this problem. This problem is not just on this webpage but others as well.

Asked by tailonfire 2 years ago

Answered by Wesley Branton 2 years ago

  • Solved
  • Archived

Screen tears, invalid background superimposed

FF 66 running on Fedora 29 KDE spin. See the attached sceen shot. When I first open FF in maximized mode, the screen tears in the middle. Also, it displays a part of th… (read more)

FF 66 running on Fedora 29 KDE spin.

See the attached sceen shot. When I first open FF in maximized mode, the screen tears in the middle. Also, it displays a part of the screen that completely does not belong to Firefox (in the attached example, it is from the Thunderbird screen which is now background). The minimize/maximize/close buttons shown belong to Firefox, not Thunderbird.

If I resize FF using the buttons, then maximize again, it displays correctly.

Weird, huh? JimR

Asked by jimkd1yv 2 years ago

Answered by FredMcD 2 years ago