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Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 1 day ago

Last reply by zeroknight 10 hours ago

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (read more)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 4 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

I cannot post a comment on Yahoo recently using Firefox. The response I get "Your comment failed to publish. Retry"

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser … (read more)

Cannot post a comment to Yahoo lately, "Your comment failed to publish. Retry" I can post if I use Microsoft Edge, I don't want to use Microsoft Edge or another browser to post on Yahoo. Any ideas how to fix this?

Asked by sobek1 2 weeks ago

Last reply by zeroknight 2 weeks ago

Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (read more)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 1 week ago

Last reply by cor-el 2 days ago

windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (read more)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Asked by carolleapike 4 months ago

Last reply by zeroknight 4 months ago

FireFox

The last few days I have been unable to connect to Microcenter (www.microcenter.com) when using FireFox. Get an error Forbidden - ID: db4a0787baff80adb2df6dd9d9881a53, th… (read more)

The last few days I have been unable to connect to Microcenter (www.microcenter.com) when using FireFox. Get an error Forbidden - ID: db4a0787baff80adb2df6dd9d9881a53, the # changes everytime you try. But the website works fine when I use google chrome and microsoft edge.

Asked by stevewk11 3 days ago

Last reply by cor-el 3 days ago

Unable to log in to Fidelity account

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this a… (read more)

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this action right now. Please try again." Same this morning. Fidelity could not figure it out, and is sending me to you for assistance.

FYI: I am able to connect to all other accounts I attempted: NY Times, Chase bank, etc. Also, when I tried to log in to Fidelity via Microsoft Edge, I was able to get in. (NOTE: I DO NOT wish to use Edge or any other browser - I prefer Firefox)

Can someone help me?

Asked by jf360cpw 4 days ago

Last reply by zeroknight 4 days ago

warning message from Bitdefender Antivirus Plus

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message: Suspicious connection blocked … (read more)

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message:

    Suspicious connection blocked
    Feature:
    Online Threat Prevention
    firefox.exe attempted to establish a connection relying on an unmatching security    certificate to t.sgc.io. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.
    Add to exceptions

Is this something I should be concerned about, or should I "Add to exceptions"?

Asked by gordonljohnson 4 months ago

Last reply by Dropa 4 months ago

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 4 months ago

Last reply by zeroknight 3 months ago

Latest update of Firefox causes scroll bar to be missing (actually, very, very skinny/hidden)

I have always used Firefox, but also have Chrome and Edge on my 17" PC. For the past week or so, my scroll bar (on right side of screen) has "disappeared". It is actually… (read more)

I have always used Firefox, but also have Chrome and Edge on my 17" PC. For the past week or so, my scroll bar (on right side of screen) has "disappeared". It is actually still there, but so skinny that it cannot be seen or used. I Googled solutions to this, and found an article that had 8 possible solutions. I went through all 8, went into the various control options. Still, the same problem. Downloaded the latest version of Firefox and installed. Still the same problem. So- I decided to see if it was an issue with my pc. I tried the Chrome browser. It works fine. I tried the Edge browser. It works fine. I know now that the problem is with the Firefox browser. Something "went wrong" in the latest version. To add to this -- I also have to note that if I shut down and restart the pc, I can get the Firefox scroll bar to return (sometimes). BUT (this is really weird): if the scroll bar appears normal, the bar at the top of the page (not sure what that is called) does not work correctly/ is missing features. This is what happens: there is no X to exit a page, there is no "V " sign to make a page small, etc. All 4 symbols that should be in the top right side of the top bar are missing. Also, there are no tabs available. It won't allow you to have more than one tab! So, if you are in your gmail (for example), you must close out the gmail in order to do a google search or do anything else! Something is terribly wrong with the latest Firefox update.

Asked by N L 4 months ago

Last reply by zeroknight 4 months ago

Customise home page

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the ori… (read more)

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the original unorganised homepage, with the invitation to customise evident at the top. How do I lock my arrangement?

Asked by ray.carman 4 months ago

Last reply by zeroknight 4 months ago

Delete Bing completely and forever

HELP!! Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it! I've tried going through add-ons, I… (read more)

HELP!!

Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it!

I've tried going through add-ons, I've tried deleting all of the Bing files that I can find.

HELP!!

PLEASE!!!

Asked by Hofer Family 5 months ago

Last reply by Dropa 5 months ago

Webpages Failing to Load

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occ… (read more)

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occurred just now when typing in MOZILLA.COM. Everytime one of these pages fails I attempt it with Chrome or Brave, and it works just fine. It does not matter whether they're ventured to through Google links or other links, or whether I type the address in manually. It only happens sometimes, as other times the same page loads just fine.

Asked by AlexAtheus 5 months ago

Last reply by zeroknight 5 months ago

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 5 months ago

Last reply by zeroknight 5 months ago

How to stop Firefox shortcut from being added to desktop

Every time Firefox updates, a Firefox shortcut is added to my desktop. In delete it because I already have a shortcut for it in the taskbar. How can I stop this from happ… (read more)

Every time Firefox updates, a Firefox shortcut is added to my desktop. In delete it because I already have a shortcut for it in the taskbar. How can I stop this from happening? I have tried turning off automatic updates and manually updating the browser and it still creates a shortcut. It's been happening for over a year and I am close to uninstalling Firefox completely and switching browsers.

Asked by C BPresutti 5 months ago

Last reply by Terry 5 months ago

How do I "un-cancel" a user having pressed "cancel" when selecting a client certificate?

We have a number of websites that are accessible with a client certificate. We have a user where with one of the websites, Firefox point blank refuses to ask for or supp… (read more)

We have a number of websites that are accessible with a client certificate.

We have a user where with one of the websites, Firefox point blank refuses to ask for or supply the end user's client certificate. With no client certificate, they are not allowed access.

Other websites requiring the same client certificate from this user work fine.

We suspect the end user pressed cancel on the "select your client certificate" popup, but we can't be sure.

How is it possible to completely reset the remembered state of a website, so that Firefox forgets any past interactions, and will ask to choose the client certificate again from scratch?

Asked by minfrin 5 months ago

Last reply by cor-el 5 months ago