Showing questions tagged: Show all questions

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 2 months ago

Last reply by cor-el 2 months ago

I keep getting pop up box "please enter your primary password"

I have no idea but a pop up box keeps coming up even when logged in Password Required-Mozilla Firefox "please enter your primary password" No idea why hope its not a spa… (read more)

I have no idea but a pop up box keeps coming up even when logged in Password Required-Mozilla Firefox "please enter your primary password" No idea why hope its not a spammer scam

Asked by JIM454 3 months ago

Last reply by cor-el 3 months ago

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 3 months ago

Last reply by Straggler 4 weeks ago

Yahoo Mail cannot run on Firefox version 129.0

I always use Firefox as my default browser. In the past, I did not have any problem on getting access to Yahoo Mail such as downloading and deleting the incoming mail. … (read more)

I always use Firefox as my default browser. In the past, I did not have any problem on getting access to Yahoo Mail such as downloading and deleting the incoming mail. Having upgraded Firefox to its version 129.0 recently, my Yahoo Mail cannot delete the incoming mail after reading. In addition, the counter number of incoming mail remains the same and has no effect. Appreciate it much if any technical assistance will be given soon.

Asked by A. Chung 3 months ago

Last reply by fdisk2k 3 months ago

http://164.100.251.16/DigitalSevaConnect unable to connect to the website

http://164.100.251.16/DigitalSevaConnect Unable to connect Firefox can’t establish a connection to the server at 164.100.251.16. The site could be temporarily unavai… (read more)

http://164.100.251.16/DigitalSevaConnect Unable to connect

Firefox can’t establish a connection to the server at 164.100.251.16.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by gulshan sir 3 months ago

Last reply by cor-el 3 months ago

Firefox blocks Piano-scripts

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏 I represent company called Piano Software which provides user experience and paywall software to manage … (read more)

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

  1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png


https://youtu.be/Al50NzkxgtE


  1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt


  1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

Asked by Ievgeniia Kukushkina 5 months ago

Last reply by Pete Thompson 1 day ago

HTML files' extension changed during download

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management s… (read more)

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Asked by JHSACHS 5 months ago

Last reply by cor-el 5 months ago

Fireox bowser suddenly not working on for audio/video calls.

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet … (read more)

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet it continues to work with about half my contacts.

Asked by Cliff 5 months ago

Last reply by cor-el 4 months ago

Stop Updates!!!

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, st… (read more)

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

Asked by TxsChef 4 months ago

Last reply by Doc 2 months ago