Firefox Support Forum

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

I currently have a 'bad/rouge' session of Windows 7 Firefox (don't really know how that happened) open (7 'Windows', each with one empty Tab plus 1 'Window', with only 1 populated tab (Yahoo Mail)! I need to close Firefox in order to restart my laptop (strange things have been happening, including not being able to access the internet)!! On restarting, I want to be able to open Firefox with the previous session I had with my 8 'Windows', each with dozens and dozens of Tabs! Please help, I sorely need those many 'Windows' and Tabs!!!

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

While this is a Privacy and Security setting issue - at least tangentially - my question isn't about security so much as how this data is being stored/retrieved.

I navigated to an entirely new site the other day and it requested a username and password. When the cursor was in the Username field, a set of proposed entries showed up. These were all (recognizable) first names - not emails. When I checked the Privacy and Security settings, I couldn't find any of the names in stored data. While this may be just cached entries for similar fields ("username" or "name" etc...), the list I saw was heavily curated. One of the names I don't ever recall even entering in any name field (and wouldn't have been used for any login) - but even if I had, the list that I saw was far from exhaustive and would only have been a very specific subset of any data I would have entered into any "name" or "username" field.

Is there somewhere I can find how that list was generated?

Thank you,

Whenever i sign into youtube and then close the window when i come back ive been signed out and have to sign in again. i have "delete cookies and site data when firefox is closed" off and dont know what else to do

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about it and they told me to check with mobile or other browsers and there it works fine, so only firefox is borking out on that one. Do you have an idea how i can solve that?

sincerly, Cammy

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Dear Sir or Madam,

I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab with allways the same content) in addition to the website that is regularly called up and also works:

Tab-Headline: Seiten-Ladefehler Fehler: Verbindung fehlgeschlagen

Beim Verbinden mit 0.0.0.1 trat ein Fehler auf.

   Die Website könnte vorübergehend nicht erreichbar sein, versuchen Sie es bitte später nochmals.
   Wenn Sie auch keine andere Website aufrufen können, überprüfen Sie bitte die Netzwerk-/Internetverbindung.
   Wenn Ihr Computer oder Netzwerk von einer Firewall oder einem Proxy geschützt wird, stellen Sie bitte sicher, dass Firefox auf das Internet zugreifen darf.

It doesn't matter which regular website I call up - it also happens when I call up the Mozilla Firefox page.

It is as if my website call is executed twice: once normally and everything is displayed correctly. And once as an extra tab with an alleged page loading error where the connection has failed.

How can I prevent these additional tabs with the error message from constantly popping up and being displayed? I have not made any other settings and Firefox has always worked perfectly so far. It doesn't happen with Google Chrome, for example - so it's not my PC.

Can you help me?

Kind regards Daniela Bohle

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played at a higher bitrate, which means even 1080p can play at a higher quality. When setting quality on a video, in addition to the 1080p, you can choose "1080p Advanced bitrate" as an option. Firefox has trouble playing these files, whereas Safari and other browsers don't have a problem with YouTube. Please fix this.

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla has to be updated. Could you please help me update Mozilla? For instance, when I attempt to open (https://phoneinsurance.us/), I get an error warning.

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?