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Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 5 days ago

Last reply by jscher2000 - Support Volunteer 1 minute ago

Edit Firefox Dictionary

Accidentally added a misspelling to the Firefox dictionary. Thought it would be easy to locate and edit the dictionary. Enabled 'show hidden files.' On XYplorer, and Wi… (read more)

Accidentally added a misspelling to the Firefox dictionary. Thought it would be easy to locate and edit the dictionary.

Enabled 'show hidden files.'

On XYplorer, and Windows File Explorer can find not a single trace of 'persdict.dat' in my profiles folder.

It would be really helpful if you could advise what the next step would be. Thanks.

Asked by sra97 12 hours ago

Last reply by jscher2000 - Support Volunteer 8 minutes ago

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (read more)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 14 hours ago

Last reply by jscher2000 - Support Volunteer 28 minutes ago

Does Mozilla have a plan to significantly speed up Firefox?

The performance of Firefox is very poor compared to Chrome. Chrome is much faster. Both in page processing and multimedia playback performance on the web. Chrome's benchm… (read more)

The performance of Firefox is very poor compared to Chrome. Chrome is much faster. Both in page processing and multimedia playback performance on the web. Chrome's benchmark score is at least 4x times higher than Firefox. Doesn't Mozilla have a plan to significantly increase the browser's performance and processing speed and multimedia playback performance? I have been waiting for years, but Mozilla has not made significant progress. My system is slow and it is stuck playing multimedia (for example, playing videos and stories on Instagram). Don't have a plan to significantly increase the performance and speed of web and media processing?

Asked by saadi.shamsaee 3 hours ago

Last reply by Paul 3 hours ago

msn.com has a security policy called HTTP Strict Transport Security (HSTS)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass s… (read more)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass security. IT may have blocks from my company as well. It works on edge and chrome so why not firefox?

Asked by thornelad 3 hours ago

Last reply by TyDraniu 3 hours ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 2 months ago

Last reply by Mary 5 hours ago

Can i import my cookies from chorome browser to Mozilla?

Hi! My name is James. I was wondering if there was a way to import my cookies from the Chrome browser to Mozilla? I switched browsers recently and it's been a bit of a h… (read more)

Hi! My name is James. I was wondering if there was a way to import my cookies from the Chrome browser to Mozilla? I switched browsers recently and it's been a bit of a hassle trying to keep track of all my cookies! If anyone knows of a way to do this, I would greatly appreciate it. Thanks! James

Asked by balloonslaneteam 11 hours ago

Last reply by Terry 7 hours ago

Troijan.GenericKD.62058384

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz… (read more)

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz.default-release-1662311998698\cache2\entries\E4A4EB628D5AE50B559489046BF17891EBE92F04=>(gzip)

Is this a false positive? This cache is nearly 1GB in size, are all the files needed?

TIA davidj

Asked by djp2018 7 hours ago

Last reply by James 7 hours ago

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 3 months ago

Last reply by antonyldala 8 hours ago

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 day ago

Last reply by RachelGomez161999 11 hours ago

Problems with Firefox loading and closing pages.

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts… (read more)

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by marnie1 1 day ago

Last reply by RachelGomez161999 11 hours ago

autofill save is no longer working

since updating to firefox 78.15.0esr iOS 10.11.6 my autofill is no longer working, that is, even though I hitting the blue SAVE button, nothing is being saved edit: mov… (read more)

since updating to firefox 78.15.0esr iOS 10.11.6 my autofill is no longer working, that is, even though I hitting the blue SAVE button, nothing is being saved



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by francgolfa 21 hours ago

Last reply by RachelGomez161999 11 hours ago

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 13 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 2 weeks ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Youtube videos are choppy when not in fullscreen

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit f… (read more)

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit full screen mode it seems as if frames are being skipped. I am using LocalCDN, Ublock Origin, and container tabs.

Is there any reason for this to be occuring?

Thanks

Asked by Wotan 17 hours ago

Last reply by Spencer 11 hours ago