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Preferences window only opens when I type about:preferences

Hi - The last 2-3 Mac OS versions of FF (85.0.2, 86.0) are not allowing me to open Firefox>Preferences from the Firefox menu, the dashboard icon, or using Command-, I'… (read more)

Hi - The last 2-3 Mac OS versions of FF (85.0.2, 86.0) are not allowing me to open Firefox>Preferences from the Firefox menu, the dashboard icon, or using Command-,

I'm only able to open the Preferences window by typing about:preferences in the address bar. If I keep a Preferences tab available, I'm able to navigate to that window using the aforementioned methods.

Any ideas?

Many thanks

Asked by pointy 8 hours ago

Last reply by FredMcD 3 minutes ago

Change back the logo

I'm tired of this brand minimalistic crap nonsense. In 2017, I didn't like the change but it didn't warrant me to do anything. The new logo doesn't even look like a globe… (read more)

I'm tired of this brand minimalistic crap nonsense. In 2017, I didn't like the change but it didn't warrant me to do anything. The new logo doesn't even look like a globe. Just revert it. And I'm not writing this because of "THE FOX IS GONE" meme. I know it's still there. The logo just looks really bad. Please revert it.

Asked by FireFoxxDude 5 hours ago

Last reply by jonzn4SUSE 19 minutes ago

Change Right-Click Copy-Image File Format from TIFF to JPG

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use th… (read more)

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use the "copy-image" command from the right-click contextual menu from within Firefox. When I paste that image into a text message for example, it's converted to a TIFF, regardless of the actual format it's in on the website I found it. Unfortunately, Android phones won't accept a text with a TIFF image, causing a delivery failure. There's more reasons why this is annoying, but that's the main one. Is there any way to make sure that copy command retains the original format of the image when copied to the clipboard? Thanks.

Asked by Adam 4 hours ago

Last reply by cor-el 20 minutes ago

Firefox

Firefox 86.0 (64bit) Ubuntu 20.04.2 LTS Gnome 3.36.8 Desktop: Intel 2 core E7500 CPU AMD RV710 Graphics Memory 3.8GiB Firefox entire display including menu bars covered w… (read more)

Firefox 86.0 (64bit) Ubuntu 20.04.2 LTS Gnome 3.36.8 Desktop: Intel 2 core E7500 CPU AMD RV710 Graphics Memory 3.8GiB Firefox entire display including menu bars covered with colored confetti which moves in response to mouse movement. Firefox Safe Mode is not affected. No other application on this system is affected. Effects all user log ins on this system. Action: Complete uninstall (purge) of Firefox and cache then reinstall--No Fix i.e no additional AddOns. I believe this uninstall/reinstall removed Firefox and downloaded a fresh copy.

Asked by jpbweb 36 minutes ago

Last reply by jonzn4SUSE 27 minutes ago

Recover previously open windows/tabs from FireFox profile backup

I'm having a similar problem to other posts I've seen here at support.mozilla.org, but not exactly the same, and none of the solutions are working for me. I was using my … (read more)

I'm having a similar problem to other posts I've seen here at support.mozilla.org, but not exactly the same, and none of the solutions are working for me.

I was using my Firefox ("FF") for Mac v77.0.1 with many tabs across 3 windows (as I've done for years). I Quit FF, shutdown Mac, and when I restarted Mac and FF, the windows and tabs did not reopen (as opposed to always reopening just fine, for years and years).

I looked under the History menu, and the missing windows and tabs did NOT list in the Recently Closed Tabs or Recently Closed Windows, BUT it DID list tabs and windows that I HAD recently closed.

I went ahead and selected Restore All Tabs and Restore All Windows, hoping that maybe it'd somehow open my last opened windows/tabs, but not only did that not happen, but it didn't even open the actually recently closed tabs/windows it had listed. Then, the History drop down menu just greyed out the Recently Closed Tabs and Recently Closed Windows options under History.

NOTE: It might be best to next skip down to MY Reply to this post (solution??), and then up to my Update/Edit (down below), before continuing right here to read my efforts to solve this!

Luckily, I had just backed up my Mac right before shutdown, so I grabbed the sessionstore.jsonlz4 file from most recent backup, Scrounged it at https://www.jeffersonscher.com/ffu/scrounger.html, which produced an HTML that lists all the windows/tabs that I had open (including the Back-Forward History) before Quitting FF & Shutting Down Mac.

Then I followed these instructions I've seen many places: 1. quit FF 2. rename sessionstore.jsonlzr in my FF Profile to sessionstoreOLD.jsonlzr 3. copy sessionstore.jsonlzr (and next recovery.jsonlz, and next previous.jsonlzr) from my Mac backup 4. paste sessionstore.jsonlzr into the FF Profile on Mac (or paste recovery.jsonlzr or previous.jsonlzr, renaming them sessionstore.jsonlzr once pasted there) 5. open FF

Once I did those steps 1-5, it did NOT open any of my windows/tabs from previous session.

I even tried renaming my whole FF Profile from 2d7si5hi.default to 2d7si5hiOLD.default, and then copying the FF profile backup and pasting into Mac next to the old FF Profile. Once reopening FF, still no previous windows/tabs.

I even tried Trashing FF Profile 2d7si5hiOLD.default, before pasting in FF Profile from backup. Once reopening FF, still no previous windows/tabs.

I then did all the above with even older backups (from about 2 weeks ago). In THIS case, ONLY ONE of the 3 windows opens with lots of tabs (but not the other 2 windows of tabs).

I then updated my FF to v78.7.0esr, and went through ALLLLLL the above steps again, and the results were the same (unsuccessful).

I then tried creating a new FF profile, copying ALL contents from most recent FF profile backup and pasting into the new FF profile (per jscher2000's instructions - but without having done the Refresh FF - at https://support.mozilla.org/en-US/questions/1136981) .... again, none of the previous windows/tabs showed up.

SO - anyone know how to get my FF to show all the windows/tabs that ARE present in my sessionstore.jsonlzr backups? Am I missing some step(s)??

By the way, in both FF v77.0.1 and v78.7.0esr, this glitchiness is also happening:

  • FF Preferences won't open
  • Help > Troubleshooting Information won't open (except for SOMEtimes if I already have a new Window open)

Thanks much!!

UPDATE/EDIT!: Whoa. Weird. I just happened to accidentally toggle to my Mac Dashboard (which I rarely use), and underplayed beneath the Dashboard Widgets were THE THREE MISSING FF WINDOWS OF TABS - which I could toggle between there at the Dashboard. I toggled back from Dashboard to Desktop, closed the FF that was open and NOT showing the windows/tabs, then toggled back to Dashboard, and the FF windows/tabs were no longer there. THEN, I reopened FF, again no windows/tabs, but then a toggle back to Dashboard - and boom, there they are! Say what?? OKAY - so FF is accessing/seeing the windows/tabs, just not displaying them within FF, but, instead, as standalone items behind Widgets on the Dashboard. Does this give anybody any insight on what's going on and how to fix it (way above my head!)?

Asked by ted939 3 weeks ago

Last reply by jscher2000 29 minutes ago

Login on some websites causes errors and pictures are not displayed

The web pages of https://www.heise.de serve as an example of the error. The publisher's main page shows the article images, while the article itself is without an image. … (read more)

The web pages of https://www.heise.de serve as an example of the error. The publisher's main page shows the article images, while the article itself is without an image. In other browsers, Chrome and Opera, the images are visible in the articles. The error has been occurring for a few days, the time cannot be specified exactly. I have already turned off the ad blocker for heise.de without success. An update to FF86 was unsuccessful. A check of the FF settings did not bring any results either. Websites from other publishers e.g. www.techstage.de are not affected as far as I know.

In addition, the title bar always shows the context Login, although I am logged in. On some websites, e.g. http://www.ebay-kleinanzeigen.de, the login generates an error.


Operating system Linux openSuse Leap 15.2

Asked by Roland Reutlinger 2 days ago

Last reply by jonzn4SUSE 16 hours ago

mozilla/firefox master password on my new i-mac 19.2

I have a new i_mac 19.2 using catalina OS and firefox browser 78.8 and xfinity connect for e-mail. every time I boot up it asks for my mozilla/firefox master password. … (read more)

I have a new i_mac 19.2 using catalina OS and firefox browser 78.8 and xfinity connect for e-mail. every time I boot up it asks for my mozilla/firefox master password. in 20 years of using firefox and thunderbird I have never been asked for the master password for mozilla/firefox . I had to go to xfinity connect to get e-mail service that worked because google and yahoo keep trying to highjack my mail app.

Asked by ferrier_chris 1 hour ago

Last reply by cor-el 1 hour ago

Games and videos jerk horribly

Hello, since the last Firefox update I can hardly watch short videos or play games smoothly at Gameduell. It has always been jerky, but now it has become very, very bad. … (read more)

Hello, since the last Firefox update I can hardly watch short videos or play games smoothly at Gameduell. It has always been jerky, but now it has become very, very bad. In addition, Firefox often hangs or crashes. What should I do? Thanks for your help. Greetings from Heide

Asked by Heide 2 days ago

Last reply by TyDraniu 9 hours ago

My Older Account _ _ And ...

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not present… (read more)

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not presently seeing?

In addition, what happened to my older account on this site?

And where exactly are all the other posts, like I would expect to be seeing as if it were a regular forum platform?

Maybe I am more than confused. Maybe I am completely lost. Yes, my own stupidity might be a major factor for this confusion I am guilty of!

Asked by Confianza 1 week ago

Last reply by jscher2000 4 hours ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 4 days ago

Last reply by aweb 5 hours ago

logins and passwords add-ons bookmarks

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but … (read more)

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but its good to go but not this time. Everything was gone. My passwords, add-ons and bookmarks.

Asked by destroyerofjericho 1 day ago

Last reply by FredMcD 5 hours ago

Disable update popup?

Users have been complaining about update nags for several years, and when a solution is found via about:config, Mozilla typically puts a spanner in the works and deletes … (read more)

Users have been complaining about update nags for several years, and when a solution is found via about:config, Mozilla typically puts a spanner in the works and deletes the relevant config items like 'app.update.silent', 'app.update.doorhanger... etc.

I just want to remove the popup, not the ability to update. I'll update when I'm good and ready, and I don't need a popup each and every day nagging me to do so.

If Mozilla must ape Chrome, then aping Chrome's non-nagging update policy would be a good move.

FF 85.0.2

Asked by Jason 9 hours ago

Last reply by FredMcD 5 hours ago

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content. Please sup… (read more)

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Please support streaming live tv and dvr content.

Asked by bhooson 7 hours ago

Last reply by ManuFX 6 hours ago

After an Update I get white screens only

I did an Update to Firefox 86 and the Webbrowser crashed. Since then I'm not able to open any page. I reinstalled several times including deleting all folders and all rec… (read more)

I did an Update to Firefox 86 and the Webbrowser crashed. Since then I'm not able to open any page. I reinstalled several times including deleting all folders and all records in Regestry I found. All what I can find is the following: Starter Process is deactivated after error. All details out of Error Report see in Troubleshooting Information

Asked by kar16 9 hours ago

Last reply by FredMcD 6 hours ago

Disable Firefox Disk Cache Completely

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I real… (read more)

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I realize that Firefox was eating my TBW and I have disabled some features in "about:config".

Those features are: browser.cache.disk.enable = false browser.cache.disk_cache_ssl = false browser.cache.memory.enable = true


But disabling those things did not helped me. I am trying to save my TBW. I want Firefox to never write anything in my SSD. I want to disable cache forever. I want Firefox to store all cache in Memory. I know it will take more internet bandwidth but no problem for me.

Can I tweak these settings in about:config?

browser.cache.disk.capacity = 0 or 1 (Not use if 0 means unlimited or disable in Firefox so I am using 1 and please tell me how what does 0 does) browser.cache.disk.content_type_media_limit = 0 or 1 (Not sure what this is) browser.cache.disk.enable = false browser.cache.disk.free_space_hard_limit = 0 or 1 browser.cache.disk.free_space_soft_limit = 0 or 1 browser.cache.disk.max_chunks_memory_usage = 0 or 1 browser.cache.disk.max_entry_size = 0 or 1 browser.cache.disk.max_priority_chunks_memory_usage = 0 or 1 (Not sure what this is) browser.cache.disk.metadata_memory_limit = 0 or 1 (Not sure what this is) browser.cache.disk.preload_chunk_count = 0 or 1 browser.cache.disk.smart_size.enabled = false browser.cache.disk_cache_ssl = false browser.cache.offline.capacity = 1 browser.cache.offline.enable = false browser.cache.offline.storage.enable = false

Can I create a new setting like browser.cache.disk.disable = true?

Asked by The Most Honourable 10 hours ago

Last reply by jscher2000 6 hours ago

Amazon Search Suggestion always leads to US location - Where to change the location to Germany?

The Amazon Search Suggestions always leads me to the US Amazon site. But I want to search the Germany location. Where to change? I deleted the Search Suggestion and adde… (read more)

The Amazon Search Suggestions always leads me to the US Amazon site. But I want to search the Germany location. Where to change?

I deleted the Search Suggestion and added it from amazon.de several times. But ALWAYS the US site will appear when searching for a product.

Is there any possibility change this setting? It's so annoying.

Thanks.

Asked by blackgsus83 10 hours ago

Last reply by connordavies06 9 hours ago