Firefox Support Forum

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

A month ago I started to have problem with twitch. After 5minutes or 2 hours- random times or random tabs, if I have opened more than 1, which is always the case. Some tabs or all, again it's random will give twitch 2000 error and refresh, closing tab,etc nothing will work, except closing WHOLE browser, not just tabs and this is not guaranteed that it will work.

I'm losing my mind with closing whole browser-windows-tabs on different monitors and then re-opening all of that again when I get 2000 error and I always do get it.

Did like 50 re-installs, it's always the same. I tried to go back to older version, but Firefox always want to create new profile saying I have old version installed and I DO NOT want that, I want everything as it is right customized,etc right now.

I'm trying to download Firefox on a new computer. It downloaded the install program at least 6 times in about an hour, but it never finishes downloading. How can I avoid this and get it to actually download Firefox?

Win7 x64P , FF110.0 (64-bit) I am trying to change the image for a 'new tab' shortcut so I can recognize it visually , the only option I see is to select a URL for the image. (local image would be handy)

I uploaded image to drive.google & shared, inserted the link & save. But is shows just blank.
It shared it properly & tested when logout.

but its a share link & not really an image link.

https://drive.google.com/file/d/1oSFN1-mUW1_bt229I_1zgAEtcw31LLvF/view?usp=sharing

I have read https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page?redirectslug=customize-shortcuts-your-new-tab-page&redirectlocale=en-US#w_add-a-shortcut

FIrefox v113 on MacOS converts every keystroke entry in Wordle into a FIND command to search the web page for that character. The Wordle site is: https://www.nytimes.com/games/wordle/index.html. Safari handles Wordle perfectly. This problem seems to have begun with Firefox v113. Please give it a try and tell me what to modify. Problems occurs even when I restart Firefox with all add-on extensions disabled.

Hi all,

I'm running 113.0.2 (64-Bit) on Ubuntu Focal.

I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then got an "503 Service Unavailable" error. The problem is reproducible each time I try. It was working fine when I last tried about 2 weeks ago. I tried disabling addons and tracking protection, deleted cache + cookies + login data as well as cookie files, reset Firefox - no change. Fun fact: The login is working without issues and interestingly even without captcha showing up in Opera and Epiphany (Gnome web browser).

Any suggestions for debugging would be very much welcome. Any hint on why the hcaptcha shows up in Firefox and not in Opera and Epiphany is much appreciated, too.

Thanks, r.

My Navy Federal Credit Union website no longer opens, just a blank white page. I use it nearly daily so now must rely on my phone app. I prefer to do my banking on my MacBook Pro. Here is the link that no longer lets me sign in: https://digitalapps.navyfederal.org/signin/

The link works on my Safari browser but the site isn't fully functional on that browser. I have used Firefox exclusively for years and with this bank. The Browser support info at NFCU says Firefox still works. How do I solve this ?

Thanks

Marty Burnett

[removed email from public]

What's the best easiest way to translate my website https://invivobio.net/ in different language. We have different countries visitors so I want to check/translate my English content in different languages after publishing them, so it will be understandable for me and visitors to check the language, is that correct?

Can anyone suggest me Mozilla Firefox Extension which translate perfect because I leave Google Chrome due to slow browsing. I am enjoying Mozilla for the long time, so I don't want to move back to Chrome.

Your suggestions will be highly appreciated.

Regards, Renee Invivo

When I switch from one tab to another doesn't matter the webpage the page adjusts the content on the tab. For example I was on youtube and switched over to gmail and it adjusted the screen and when I switched back to youtube it did the same on youtube. I wasn't zoomed in or anything. I was just on the tab and it was fine and looked how it should but as soon as I switch to another tab it does it on that tab and then will do it again when I switch back to the tab I was on originally on. I'm on FF vers 113.0.2 (64-bit).

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts

these are not obscure sites, they are sites for privacy protecting entities hence the lack of function on firefox is perplexing

how do we make these sites work in firefox again to save the switching to brave?

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seems cor-el Top 10 Contributor Moderator was/is unwilling/unable to provide a solution/answer [2021 ish]. Like 'Shucks ' I would like to 'Turn OFF FireFox as Default Browser' I did not enable via settings so must have missed the opportunity to deselect when installed. If not possible to turn off please advise and I will uninstall and use another. 05 June 2023.

Just recently been experiencing the 400 Bad Request error on Kick.com (a live streaming platform) for about a couple hours now. Never had any issues prior.

Was informed that this same issue is happening on other browsers and the only solution is a "quick fix" (clear site cookies) which only works for literally a second. When the page is reloaded the error message pops back up.

Please help, thank you!

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop.

In trying to resolve an issue with another app, their help desk suggested that I needed to start Firefox fresh with a new profile, that the profile I was using might be causing the problem. My first step was to save and rename the profile that I was using before proceeding, then I proceeded as instructed. I don't know how to revert to the old, saved profile. Articles that I've read discussed too many variables confusing me ; so I'm here to ask help from the community.

The reason that I want to revert is because I lost add-ons that made my browsing life better. I failed to make a note of those add-ons, some of which I've been using for so long that I've lost awareness of them. Bookmarks have also been scrambled and lost. If it matters, I've run Firefox today using the new profile that is missing things I want and need. If browsing today added anything to the profile I will happily do without it to get my old profile settings and pointers back.

I can see the profile that I renamed and saved when I enter about:profiles. I also see several other profiles. I infer that the last profile in the list is the current and default profile, but I'm not certain; so maybe that question should be my second. My first question is can I revert to the old profile? When I see the old, renamed and saved profile, it does not appear with a button to make it the default.

From what I've read, my understanding is that I have to make the saved profile the active and/or default profile so that it will be used by Firefox each time Firefox is reloaded. Do I also have to rename it?

Help will be greatly appreciated and gratefully received.

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

Dear all,

I add to reinstall windows, and every software including firefox.

Previously I checked that my datas were proprely sync.

I just finished the firefox installation, but the sync does not find any of my previous datas... T.T

Any idea please ?

Kind regards,

Thomas

I am on a unstable internet connection and while trying to download a large file it gets often interrupted. By default Firefox deletes the .part file and I am forced to again download from zero. Is there a config that I could change so Firefox keeps .part files so I could continue resuming the interrupted download?

Recently , I would say within the last month or so, all the sudden when a site asks for my username and password I cannot use autofill. With Firefox as the auto fill provider or a 3rd part tool password program like Biwarden. For a while this worked like a charm but what happens is this username and password fields come up on a webpage. At the bottom I see firefoxes prompt and Bitwardens prompt to select a username. I can do this in both but when I click on the username nothing happens. I have uninstalled both and reinstalled made each a provider etc... This does not happen with Chrome

This feature and this feature alone has me thinking of just leaving Firefox first the revamp with mobile. Got used to it, now this, sorry but this is a deal breaker.

I am using a OnePlus n10 5g on Metro. Updated as updated can get I am at a loss here but auto fill has be ome useless in Firefox.

Any ideas???