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Problem with syncing and security and cookies, round 2

Hi This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refre… (read more)

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

Asked by roeboat 5 days ago

HP Wolf Security removal

How can I get rid of add-on HP Wolf Security Extension. It came with the "regular" HP updates (HP Sure Click included) and it has seriously messed up my PC yesterday, Vir… (read more)

How can I get rid of add-on HP Wolf Security Extension. It came with the "regular" HP updates (HP Sure Click included) and it has seriously messed up my PC yesterday, Virus attacks included. Windows 10. HP service not available weekends.

So far I have managed to uninstall HP Sure Click and HP Wolf Security (at least most of these pests) with all regular and special methods (was very difficult as the regular uninstall process did not remove these pests). I have uninstalled various Apps: Chrome, Zoom, Skype, Firefox. cleaned my PC, run windows troubleshooter and maintenance and of course Bitdefender various times. Restarted PC uncountable times and....reinstalled fresh ones and yet:

....Add on HP Wolf is there again in Firefox. It can not be removed with any of the regular methods (have tried them all, see forums and available manuals etc.) ....I have managed to get rid of it in Chrome. One little success story at least. ....HP Sure Click is silent now, even so I expect it to loom around somewhere in my PC. Some files could not be deleted (not even manually with power deinstallation)

I have not yet deinstalled HP Sure or the HP client Security Manager and I do not have the IT skills to work in Bios - directly in the boot sector.

I have not reset windows which I try to avoid - very very very.....last option.

HP Wolf Security and HP Sure Click are real pests. They hooked themselves onto my PC without my permission on Friday evening as part of the regular HP updates. When browsing on the internet I was flooded with ad pop ups and spam AND virus / trojan attacks. It even tried to shut down my virus programme Bitdefender, which I managed to stop and it fortunately worked very well and could contain more damage.

I will call HP tomorrow in their office hours and give them a hard time.

I would greatly appreciate your help and your ideas. Hopefully one of you had the same experience and managed to get rid of this pest.

Thanks in advance for your help and ideas and please dont install these pests!!!

Asked by An_Bo 4 hours ago

Last reply by An_Bo 1 hour ago

cannot view MS Outlook emails in Firefox browser, old help information does not work

Firefox is my default browser. My email client is Outlook 2010. If I try and view an email in broswer, it comes up using Intenet Explorer. I have tried looking for an … (read more)

Firefox is my default browser. My email client is Outlook 2010. If I try and view an email in broswer, it comes up using Intenet Explorer. I have tried looking for an .mht reading add-on but nothing seems to exist and existing help info refers to Firefox 58 and doesn't work. Thanks for all help, Jon

Asked by jon69 3 days ago

Bookmark problems

Hi, I have recently bookmarked from chrome successfully, or so I THOUGHT..... but for some reason when I try add a new bookmark to a folder I have used, the bookmark WON'… (read more)

Hi,

I have recently bookmarked from chrome successfully, or so I THOUGHT..... but for some reason when I try add a new bookmark to a folder I have used, the bookmark WON't SEND IT TO THAT FOLDER..... and then for some reason it'll save it when I go into the three bars - Bookmarks - and then appears there instead. I don't understand why the bookmark doesn't save into one of my folders? is there some kind of problem happened when the boomarks migrated from Chrome?

Asked by weavo 3 days ago

Accessing recently visited sites

I always used to be able to quickly access recently-visited sites from a clock icon on the toolbar, but following a refresh I have lost it. How can I get it back? Eric L… (read more)

I always used to be able to quickly access recently-visited sites from a clock icon on the toolbar, but following a refresh I have lost it. How can I get it back?

Eric Lockett

Asked by ericlockett 3 days ago

New Tab customization in firefox 99

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites… (read more)

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites(shortcuts) labels. I would like to change the font-size and color of the labels. My previous userContent.css does not work since FF94. Hope there is a way. look4

Asked by look4 3 days ago

Last reply by look4 1 hour ago

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 5 days ago

Last reply by jasper_4_16 1 day ago

Browser does not work. At all.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection … (read more)

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Asked by santucci.chris 3 days ago

Last reply by santucci.chris 18 hours ago

Authy Setup After The Fact???

Not totally comfortable with Firefox/Authy yet but need to be - I installed FF on my desktop - I added 5 profiles in addition to default and everything went great - Then … (read more)

Not totally comfortable with Firefox/Authy yet but need to be - I installed FF on my desktop - I added 5 profiles in addition to default and everything went great - Then I loaded FF on my laptop and iPhone and tried to sync and the "Sign in" popup appeared - I added Authy after the fact to get the "The Code" but that failed - Not sure what to do other than walk away from my initial install - I successfully setup a second install via a different email/password - Any thoughts w/b most appreciated, Thanks Dave

Asked by Dave Johnson-AB 2 days ago

cannot disable google document viewer

I cannot disable google document viewer in Google Drive. Every time I go to open a recently downloaded PDFs in Google Drive, it invokes Document Viewer unless I specifica… (read more)

I cannot disable google document viewer in Google Drive. Every time I go to open a recently downloaded PDFs in Google Drive, it invokes Document Viewer unless I specifically right click and tell it to open with Acrobat. I have disabled everything thing I know in both Chrome and Firefox, cleared the caches, rebooted, and the default behavior persists. Worse, the Document Viewer REQUIRES a complicated, infuriating sign in process that has only worked ONCE in dozens of sign in attempts. Please help with this.

Asked by Jay 2 days ago

Last reply by Jay 2 days ago

Long delay until Homepage is opened

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet… (read more)

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet capture.

At timestamp 13.547047 seconds, it sends a query for detectportal.firefox.com. At this point we know the browser is open and functioning.

At timestamp 19.768820 it sends a query for www.bing.com. It's taken over 6 seconds, before firefox even tries to load my homepage.

What is it doing for those 6 seconds? How do I get it to load Bing at timestamp 13.547048?

Asked by Brian 2 days ago

browser shuts down

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it … (read more)

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it happens again. Began I think with the last update on a Windows 11 notebook.

Asked by lk3w99 2 days ago

How do I access my account? I used to have one it was a iMac that went dark, so I got a macbook

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I … (read more)

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??


/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Asked by thomas_kiechle 5 days ago

Irritation: why can I not open in full scree

Just to serve notice that I will no longer be using Firefox as for some reason it no longer reopens ios full screen. It is hugely inept every time I go to Firefox, which … (read more)

Just to serve notice that I will no longer be using Firefox as for some reason it no longer reopens ios full screen. It is hugely inept every time I go to Firefox, which I like, to have to open in fullscreen. Why have you done this. I will bet I am not the only one frustrated. Also: why not support line. Communities are a gross cop-out and waste my time. I want to speak to the company and expect them to provide me with a service: not amateurs.

Asked by Johnston Lowry 2 days ago

Firefox pinned on taskbar opens new window when clicked if on secondary monitor

Hey guys, this thing is bugging me and I've tried pretty much all about:config settings (+ refreshing firefox profile) I could find here to no avail. FF works fine, actua… (read more)

Hey guys, this thing is bugging me and I've tried pretty much all about:config settings (+ refreshing firefox profile) I could find here to no avail. FF works fine, actually it works great, all links open in tabs, never seen a new window in normal operation except... I have it pinned on taskbar (main, monitor 1, you can't pin on secondary display) and it is all cool. However I have FF on secondary display and clicking on the FF taskbar icon opens a new empty FF window instead of just focusing FF. If FF is in main display, all works. To illustrate:

1. FF set to show on main display, clicking FF icon on the taskbar launches FF if not running or brings FF on top if running. Good

2. FF set to show on secondary display, clicking FF icon on the taskbar (main display) launches FF if not running (and opens it on the secondary display) or launches new empty FF window if FF is already running!. Clicking running FF icon on the secondary taskbar correctly activates FF

This is quite annoying as like 1/3 of the times I intend to bring FF up front I instead open a blank FF window which I need to close and click again on the correct FF icon.

Asked by mailflex 2 days ago

Change browser width with keyboard only

Is it possible to use the keyboard only to adjust the width of the browser window? In other words, is there an alternative to clicking and dragging the mouse to change th… (read more)

Is it possible to use the keyboard only to adjust the width of the browser window? In other words, is there an alternative to clicking and dragging the mouse to change the browser size?

Thanks for your help!

Asked by rebecca28 5 days ago

Last reply by rebecca28 3 days ago

working with Outlook web interface on firefox; constant keyboard glitching while typing a message

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted… (read more)

Hi, I use the Outlook web interface on firefox. I keep running into a strange bug. I'll start typing an e-mail message, and all of a sudden, my keystrokes are interpreted as commands instead of text. For instance, I'll type a word with an "n" in it, like "and", and somehow after I type the "a", the interface starts grabbing keystrokes away from the text field, so when I hit "n", it creates a new message, and the "d" ends up going into the text field of this new message. It's very frustrating, because I can't type more than a couple of sentences before the message and interface get screwed up. I've seen this misbehavior for a while, through several updates of firefox. No other web app behaves this way.

There is a very descriptive thread of the problem: https://answers.microsoft.com/en-us/outlook_com/forum/all/working-with-outlook-web-interface-on-firefox/4212cac3-4be3-4295-b325-369ea3d46f2a?page=1

This has been happening to me for many months and through many browser updates. I/ going to have to get rid of firefox soon

Asked by cheyannew315 2 days ago