Showing questions tagged: Show all questions

How do I increase the speed of Pinch Zoom via Mousewheel?

I used THIS link to change mousewheel.with_control.action to 5, which allows for using the scroll wheel to pinch zoom. My only issue is that it is extremely cumbersome, w… (read more)

I used THIS link to change mousewheel.with_control.action to 5, which allows for using the scroll wheel to pinch zoom. My only issue is that it is extremely cumbersome, with 3 full rotations of the wheel required for a 2x zoom. Is there any way to increase the amount per tick it zooms in by?

Asked by Jack Bilstad-Meyers 1 day ago

PLEASE HELP ME WITH MY PERSONAL GMAIL ACCOUNT ON MY FIREFOX WEB BROWSER ON MY PERSONAL LAPTOP COMPUTER?

On my Personal GMAIL Account… Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automaticall… (read more)

On my Personal GMAIL Account…

Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automatically go back into my inbox.

There use to be the availability to restore from my Personal GMAIL account a 30 day previous history… I would have to wait for the restoration, and every email I had in my Personal GMAIL account could be found in my INBOX. Has FIREFOX UPDATES REMOVED THESE TWO OPTIONS FROM MY PERSONAL GMAIL ACCOUNT?

Asked by cgregurek 15 hours ago

Last reply by cgregurek 13 hours ago

firefox stops roboform from logging into websites

if firefox is present on my computer it allows roboform to open websites but will not allow login to be completed even in microsoft edge or firefox If firefox is remove… (read more)

if firefox is present on my computer it allows roboform to open websites but will not allow login to be completed even in microsoft edge or firefox If firefox is removed roboform works fine in microsoft I have uninstalled firefox several times and reinstalled to no effect including roboform as a FF extension

Asked by harry watters 16 hours ago

Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 4 months ago

Last reply by brianna.cacchione 4 months ago

Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 4 months ago

Last reply by tremault 4 months ago

Sign in Sync loop inssue

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top rig… (read more)

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top right corner where you access your account and it shows that it's disconnected. On top of that, I backed up all of my tabs, favorites and passwords but I don't have the ability to import it from the back up. I'm only given the options to import from another browser. Any help in this matter is greatly appreciated.

Asked by SGTDRE 5 months ago

Last reply by SGTDRE 5 months ago

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (read more)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Asked by nathanbee354 2 weeks ago

Last reply by nathanbee354 10 hours ago

Tab Groups replacement app

Does anyone out there know of a replacement for the Tab Groups replacement app? I have not updated Firefox past the v.55 only because I don't think it would work w/ any … (read more)

Does anyone out there know of a replacement for the Tab Groups replacement app? I have not updated Firefox past the v.55 only because I don't think it would work w/ any newer versions. I have found this to be the very best app I have ever used as I need to do a lot of research online and need something that will show all the windows and tabs on one page so I can easily go back and forth to a particular group quickly. Without this, I would have to spend hours finding the info and would only have one window in which to work. Ideally, a replacement would be able to use all the window/tab info I now have. Is there some way I could use this in some sort of legacy mode? I have several legacy apps, but can't readily recall how to do so. I think I tried this w/ the Tab Groups app and it didn't work, but am not certain. Suggestions much appreciated! Thanks, Wolfgang

Asked by Wolfgang 5 months ago

Last reply by Wolfgang 4 days ago

Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (read more)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by Peter 1 month ago

Last reply by Peter 1 month ago

Use of Google Translator adds incredible amounts of links in the browser's history

When you use Google's Translator, this application automatically adds a link to Firefox's history each time you modify even a tiny bit of what you are translating. This … (read more)

When you use Google's Translator, this application automatically adds a link to Firefox's history each time you modify even a tiny bit of what you are translating.

This means that sometimes, you can add 1,000 links within a day when you incrementally translate a piece of text, what is the default way to do.

Today, two minutes of that work generated 40 links!

Example of a typical link:

https://translate.google.com/?hl=de&sl=de&tl=en&text=Manchmal%20ist%20es%20wichtiger%2C%20etwas%20zu%20schenken%2C%20als%20wie%20es%20beim%20Adressaten%20ankommt&op=translate

And that was only a small piece of text!

In my history, there are in between 50,000 of these, despite regularly deleting many of them.

Even on a relatively fast notebook, deleting 1,000 links in the history takes minutes.

I posted the problem to Google Translate as a feedback many times, but they never answered.

Is there a possibility within Firefox to selectively get rid of this permanent garbage?

That would be wonderful.

Asked by pebredai 4 months ago

Last reply by pebredai 3 months ago

406 Security Incident Detected

Dear Mozilla I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the … (read more)

Dear Mozilla

I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the error.

>> 406 Security Incident Detected Your request was blocked. The public IP address assigned to you, by your internet provider, might be suffering from poor reputation: Look up IP reputation here. <<

My IP adr. is 80.208.65.123 and it is NOT suffering from poor reputation -- and no problem when I sign in from e.g. Chrome!

So what can I do so I can use my favorite browser here too!?  ;o)

All the best, Henrik Denmark

Asked by Henrik Hedegaard 5 months ago

Last reply by Henrik Hedegaard 5 months ago

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (read more)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 6 days ago

Last reply by madekatsu 5 days ago

Microsoft Intune Help & Support no longer loading

When attempting to access the Help & Support section in Microsoft Intune through Firefox 120.0.1 on Windows it remains on a spinning wheel icon. I can access this suc… (read more)

When attempting to access the Help & Support section in Microsoft Intune through Firefox 120.0.1 on Windows it remains on a spinning wheel icon. I can access this successfully on the same PC through Microsoft Edge 119.

I have tried clearing out cookies, troubleshooting mode and re-installing Firefox to no avail. I've also tested on another Windows PC and have the same issue.

Asked by michael.fleet 4 days ago

Last reply by michael.fleet 3 days ago

Fake MCAFEE SECURITY ALERT KEEP POPPING UP

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose… (read more)

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Asked by Paulsen5257@comcast.net 6 days ago

Last reply by Paulsen5257@comcast.net 5 days ago

All tabs, history bookmarks lost

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progre… (read more)

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

Asked by hlthenvt 1 week ago

Last reply by hlthenvt 6 days ago

Firefox is not using direct WebRTC connection when disabling TURN protocol but candidates are presented

Hello, we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall. Due to performance … (read more)

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.


Thank you for you support

Asked by florian.seifer 5 days ago

Unable to import passwords from chrome

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing… (read more)

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing from chrome and creating a csv file and copying from that, but chrome won't copy passwords over directly and when using the csv file almost all the passwords are listed as missing fields and won't copy over. I'm unsure if there's something i'm missing in teh copy process or if i'm just stuck manually copying over passwords

Asked by Alex Pimentel 3 days ago

Last reply by Alex Pimentel 2 days ago

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (read more)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Asked by kmrussell 1 day ago

Last reply by kmrussell 1 day ago

get error in fgoogle search

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and cl… (read more)

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Asked by Mary 1 week ago

Last reply by Mary 4 days ago