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Nightly can't update itself and opens only on 2nd time

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restar… (read more)

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

Asked by Qbsoon 3 months ago

Last reply by Qbsoon 20 hours ago

Firefox can't load some websites but other browsers can in Windows 10 (version 20H2)

Dear Community, I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can… (read more)

Dear Community,

I have problem with my Firefox version 86.0 (64-bit). I have Windows 10 20H2 64-bit operating system. Firefox can't load some websites. For example I can load https://allegro.pl/ but I have problem sometimes with this website: https://allegro.pl/myaccount/newpayments_incoming.php

If you go there and use F5 key on keyboard (refresh website) sometimes this can't load. On other browser I don't have this issue. This very frustrated me because I can't work. On Windows 10 1909 on older machine (another computer) I don't have this issue with my firefox (this sam 86.0 version). So this is probably problem only with Windows 10 20H2.


Steps to reproduce:

1) Open new tab and go here: https://allegro.pl/myaccount/newpayments_incoming.php 2) Log in to your account for Allegro website (without account you can't load website) 3) When website loads normally you must refresh this website (F5 key on keyboard) few times (you must be patient, sometimes this can take some time) 4) When website can't load or it's load partly you can see that this stops loading when it try connect to analytics.google.com so I think that it is very strange behavior.

On other browsers on Windows 10 20H2 version this website works without issue. Only with Firefox I have a problem. On Windows 10 1909 version on another machine I can't notice this issue. Also on Ubuntu I don't have any problems with this website with firefox.

Can you fix it? I can't work on my computer with Windows 10 20H2 system. I musted to switch to another browsers (Google Chrome, Microsoft Edge). I contacted with owner of the website but this is not the first problem with Firefox on Windows 10 20H2 so you should fix it. I remember that I had some similar problems on another websites but I don't remember what was address for these websites.

Actual results:

Sometimes I can't load this website on Windows 10 20H2 64-bit: https://allegro.pl/myaccount/newpayments_incoming.php

When website can't load or it's load in a part you can see in the bottom of the browser that this stops when it try connect to analytics.google.com so it is very strange behavior.

This can be not problem only with this website.

Expected results:

I should load this website always: https://allegro.pl/myaccount/newpayments_incoming.php


I hope that you can fix it.

Asked by Peter 1 month ago

Last reply by Peter 1 day ago

right click on mouse doesn't show fonts

for some reason, right clicking doesn't show the fonts. so i have to guess where 'new tab' is or whatever. i switched my firefox and my computer to light mode and it stil… (read more)

for some reason, right clicking doesn't show the fonts. so i have to guess where 'new tab' is or whatever. i switched my firefox and my computer to light mode and it still doesnt show. im not sure if the problem is a firefox setting [because youtube shows font when i right click a video but not in my home youtube page] or if it's my computer setting.

Asked by AutobotsKickAft 6 days ago

Configfile for Socks Host

Hello, I'm running Firefox ESR 78.9.0 and using the mozilla configfile and GPO. We're using Webmarshal and needed to import for all of our user the SSL certificate. I su… (read more)

Hello,

I'm running Firefox ESR 78.9.0 and using the mozilla configfile and GPO. We're using Webmarshal and needed to import for all of our user the SSL certificate.

I succeeded and firefox now sees this certificate under the certificates, but firefox does not read it. For example, we have a block on facebook.com, but we can still access it, even though the certificate is in it.

I found out that if I manually enter the socks host with ipaddress, my sites will be blocked, but I can't manage to put this in the config file.

What I added: lockPref("network.proxy.socks", "servername.domain.nl"); lockPref("network.proxy.socks_port", 1234);

But when I open firefox, it cannot read the confile file with these 2 prefs. I would like some support so that these sites are also blocked on firefox. They are now only blocked on Internet Explorer and Google Chrome.

Thanks!

Asked by tinman 2 weeks ago

Last reply by tinman 6 days ago

Tiny icon

Hello, I recently downloaded and started using Firefox on macOS Big Sur 11.2.3. I keep getting a TINY firefox icon in the doc that is not clickable (screenshot attached).… (read more)

Hello, I recently downloaded and started using Firefox on macOS Big Sur 11.2.3. I keep getting a TINY firefox icon in the doc that is not clickable (screenshot attached). Using this fix (kill Dock) will remove it but I don't really want to be doing that every day and I'm wondering what causes this tiny icon. Is there something I can do to stop this from happening? Or is it serving some very important function that I don't know about? I appreciate any guidance. Thanks!

Asked by matuzaj 6 days ago

FF repeatedly wants permissions to Install Helper Tool on startup.

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install… (read more)

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

Asked by ksmith6 4 weeks ago

Last reply by ksmith6 6 days ago

Problem with firefox with using embedded links and pictures showing up

My current PC Firefox Browser (ver 87.0 (64 bit and up to date) has the following problem. For example when I go to Yahoo.com and pick a news story, there is always a lin… (read more)

My current PC Firefox Browser (ver 87.0 (64 bit and up to date) has the following problem.

For example when I go to Yahoo.com and pick a news story, there is always a link.

I press link and nothing happens. All the pictures don't show up in link.

However, when I open a new Firefox Browser in a new tab or even in a Chrome browser it works.

What is the solution to fix this?

Thank you.

Asked by Alan123 6 days ago

Firefox freezing up

Firefox recently started freezing up on various websites. I thought the move to Rust was supposed to make Firefox more reliable, but in fact if one tab has problems with … (read more)

Firefox recently started freezing up on various websites. I thought the move to Rust was supposed to make Firefox more reliable, but in fact if one tab has problems with JavaScript, then the ENTIRE Firefox app freezes up.

Firefox 87, Windows 10.

Example triggering website for my machine:

https://www.pcmag.com/how-to/no-kindle-needed-10-free-ebook-reader-apps-for-your-phone-or-tablet

Asked by mcandre 6 days ago

Location Sharing not working

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually a… (read more)

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Asked by jordan17 6 days ago

Last reply by jordan17 6 days ago

Media keys captured by Firefox

Hi, For a couple weeks now, whenever Firefox is open, I can't control other software with the keyboard media keys. I had fixed the problem before by setting the flag medi… (read more)

Hi, For a couple weeks now, whenever Firefox is open, I can't control other software with the keyboard media keys. I had fixed the problem before by setting the flag media.hardwaremediakeys.enabled to false, which worked for a while. But now it doesn't. I also tried setting dom.media.mediasession.enabled to false, and all 4 combinatios of the 2 flags. Firefox keeps capturing media keys. Tried disabling every addon shortcut too, as some other webpage recommended.

Note that it happens even if there's nothing in firefox, ie 1 tab on the "home" screen. Close Firefox and Spotify starts responding. Open Firefox and it stops working.

Using Firefox v87.0

Asked by gorigori95 6 days ago

Last reply by gorigori95 6 days ago

Firefox Lesezeichen

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komm… (read more)

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komme aber an die Daten von der Festplatte. Habe mehrmals versucht die places.sqlite, Bookmarks und all die andern Daten, nach Anleitung vom Internet in meinen neuen PC ein zu spielen. Leider ohne Erfolg. Gibt es hier ein Problem mit Win 7 32bit(alt) zu Win10 64bit(neu). Über Tips und Anregungen wäre ich Dankbar.

Asked by peter.decher 6 days ago

Firefox Home Tab Screen

On the New Tab where you can save top sites to save for later and easy access, well i had a few saved there and then something happened and now they are all gone and i'm … (read more)

On the New Tab where you can save top sites to save for later and easy access, well i had a few saved there and then something happened and now they are all gone and i'm not able to add anymore, i click add site, give it a title and then put in the url and click add and nothing happens. I don't understand.

Asked by chris_stylejunior50 6 days ago

Memory leak in Firefox.

I am a software engineer. I love Firefox but I believe that a memory leak may have developed. The problem goes back a couple of months. I have one instance of Firefox… (read more)

I am a software engineer. I love Firefox but I believe that a memory leak may have developed. The problem goes back a couple of months. I have one instance of Firefox open with three tabs opened but the task manager shows a large number of instances of Firefox being open and using a lot of memory. Currently there are nine instances of Firefox shown in the task manager. Look at the screen shot of the task manager that I uploaded.

I often have a lot of tabs open but I rebooted and opened a new instance of 

Firefox with only 3 tabs. I did open a new private window at the same time as the session I explained above but then I closed the private window. The memory leak might be the private window remaining in memory after it was closed. My OS is Windows 7. Yeah I know MS has stopped supporting it but I hate up dating the OS.

Thanks, Bill Smith

Asked by Bill 6 days ago

Autofill Logins & Passwords

In Preferences > Security & Privacy, I have the boxes checked to ask to save and autofilling login & password info. But the browser does not do it. It asks, … (read more)

In Preferences > Security & Privacy, I have the boxes checked to ask to save and autofilling login & password info. But the browser does not do it. It asks, but saves nothing when I answer Yes. This has been the case since I refreshed the browser at Firefox's suggestion last week. Worked fine prior to that. iMac running macOS High Sierra version 10.13.6. Thanks.

Asked by tonyber 6 days ago

Problems sharing openboard window over google meet within firefox

Hello FF team I've problem sharing an Open Board program window over a google meet session. Though I think it´s more likely a google problem than FF´s or Open Board's I'… (read more)

Hello FF team I've problem sharing an Open Board program window over a google meet session. Though I think it´s more likely a google problem than FF´s or Open Board's I'm sending you this message in case this problem is known to them and they have some information that can help me to solve it Thanks in advance Regards Miriam G López

Asked by MGL-NET 6 days ago

Mini Firefox icon on end of dock in macOS Big Sur 11.2.3

Long story short... this is my first Mac (MacBook Pro 13-inch, M1, 2020). I noticed that there is a mini Firefox icon at the end of my dock before the "stack" downloads f… (read more)

Long story short... this is my first Mac (MacBook Pro 13-inch, M1, 2020). I noticed that there is a mini Firefox icon at the end of my dock before the "stack" downloads folder and trash icon. I was wondering if anyone else has the same issue. Restarting seems to help but comes back, removing Firefox from the dock also seems to help but once it's back in there it comes back after a while.

Asked by Jorge Hernandez 6 days ago

Pinned facebook tabs unpin and reload automatically on browser restart

I've facebook container addon installed https://addons.mozilla.org/en-US/firefox/addon/facebook-container/. If I pin any facebook tab and restart the browser, all the fac… (read more)

I've facebook container addon installed https://addons.mozilla.org/en-US/firefox/addon/facebook-container/. If I pin any facebook tab and restart the browser, all the facebook tabs unpin and automatically reload themselves. browser.sessionstore.restore_pinned_tabs_on_demand is already set to true.

This is pretty annoying. How do I get rid of this?

Asked by Nikhil 6 days ago

about opening word files(*.doc)

When opening word files(*.doc) on the server with Firefox browser, it is very slow, but other browsers open word very quickly. Is this a bug in the design of the firebox … (read more)

When opening word files(*.doc) on the server with Firefox browser, it is very slow, but other browsers open word very quickly. Is this a bug in the design of the firebox browser?

Asked by 1346942613 6 days ago

Last reply by 1346942613 6 days ago