Firefox Support Forum

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

hi, i just installed ubuntu 20.04 LTS. I am not running any extensions or add-ons, just default settings. I can't play any youtube video that is considered 'live'. I can watch any other video on youtube, however. For the 'live' videos, I get a message: 'Your browser can't play this video, learn more' And when I click learn more, it says my browser is up to date. I tried streaming other videos from websites like crunchyroll.com and none work. I followed some suggestions to clear cache, turn on video/audio settings, etc. but nothing is working. Please assist. thanks.

I recently reinstalled mozilla firefox on my PC and i noticed that in Option>General>Downloads there is no longer the option to disable the "Save File" pop up window whenever u click on a file to download. I searched around, even messed with about:config but i couldn't find a way to disable it. So the question is simple: Is there a way to disable this prompt?

Hello patrons,

I recently attempted to install squid proxies service configured on auto detect system proxies worked but when I attempted manual proxie service with tutorial configuration connection failed. If you know of any known problems preventing squid proxie service to connect on fire fox please elaborate and let me know of solutions that I can apply to my browser to get the connection up and running.

sincerely,

Firefox user

Hello

Should Firefox be syncing between installations on different platforms?

On my Windows Firefox, I have the CamelCamelCamel extension and the Facebook containers extension, but on Linux those aren't being picked up!

What am I missing? When I force it to Sync on Manjaro Linux, it says it is all synced up, but those extensions I mentioned aren't coming through!

Thanks

OK, I've selected automatic updates for Firefox. MacBook Air. So, I need to restart in order for the update to INSTALL. I can't just close and re-open Firefox to get the update. After I restarted, Youtube would not play. AGAIN. This happens with EVERY update. So, following instructions from an entry on the web, I erased my history. OK, now Youtube plays. But I notice I've lost my bookmarks in the process. I've mentioned this before. What's the secret to getting you experts to pay attention to this annoying, recurring thing? I would not have lost my bookmarks if I did not have to erase my history. Why can't updates be provided that will allow me to play youtube and KEEP my bookmarks--- like on every other day??? Thank you.

Hi everybody. For reasons I don't fully understand the Amazon search prompt on my copy of Firefox is for amazon.co.uk. I'd like to keep the search prompt but would much prefer to have my local website (amazon.it). I've fiddled a bit with settings but cannot find an option to modify the extension: is this possible?

Thanks.

Hello. I have just had Best Buy's Geek Squad complete some work on my PC. Now I cannot access my Amazon.com site, even though I have added it to my Kaspersky account. Firefox keeps displaying a "problem loading page" error. I am an Amazon customer. I also have NordVpn. How do I fix this, please? Thank you for any help that you can give.

I use the Bookmarks Toolbar for all of my desktop bookmarks. I frequently create new bookmarks or refile bookmarks by dragging them and dropping them into the appropriate subfolder in the toolbar. While navigating through multiple layers of bookmark subfolders, I often accidentally slide the new bookmark a few pixels above or to the side of the submenu, briefly hovering over the browser window surrounding the expanded menus. After a fraction of a second, all of the submenus collapse and I have to start over.

Is there any ui tweak available to insert a delay into this submenu collapse? I have already tried changing ui.submenuDelay and ui.click_hold_context_menus.delay, but neither of those had any effect on this issue.

Hello, I've encountered a problem, when loading Youtube site, video previews are not loading. Tried to remove and disable all the add-ons in my browser, including ad blocker, but nothing helped. I also cleaned the cache and browser cookies. Can you please tell me how to solve this problem?

The icon for MyPointSaver keeps showing up in new tabs after I try dismissing the icon and erasing it from the browser's history. How can I make that icon go away?

When I try to open sites like HiveOS [OS] or Flexpool I always get an "Unable to Connect" error. This happens of both my Mac and my Linux machine but not my phone's Firefox. It does not happen in other browsers such as Safari. I followed all the tips in Firefox can't load websites but other browsers can but none of them worked.