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Secure Connection Failed is blocking all sites including Mozilla Support

After restarting my mac, I receive a Secure Connection Failed error for all sites including Mozilla. Safari works without a problem but Firefox is completely blocked. Be… (read more)

After restarting my mac, I receive a Secure Connection Failed error for all sites including Mozilla. Safari works without a problem but Firefox is completely blocked. Besides restarting, I did not make any changes (unless a new version of Firefox auto installed). Running 107.0.1 on a mac with OS 12.6

Asked by David W 1 week ago

Answered by David W 1 week ago

  • Solved

Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 week ago

Answered by cor-el 1 week ago

  • Solved

Nexus website

Hi, this site when trying to login keeps looping, it has only happened recently and I've cleared cookies and disabled all the addons for it, the site works, but when tryi… (read more)

Hi, this site when trying to login keeps looping, it has only happened recently and I've cleared cookies and disabled all the addons for it, the site works, but when trying to login it loops https://www.nexusmods.com and says in the loop-

users.nexusmods.com

Checking if the site connection is secure users.nexusmods.com needs to review the security of your connection before proceeding.

even tried in private browsing, cannot use any other web browser. Please help thanks.

Asked by Mangekyo Sharringan 1 week ago

Answered by Terry 4 days ago

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Email

duplicate of /questions/1398271 thread. I have 3 email addresses which are all the same address how do I get rid of the extra 2 and ruin the address I want to use Ed Rich… (read more)

duplicate of /questions/1398271 thread.

I have 3 email addresses which are all the same address how do I get rid of the extra 2 and ruin the address I want to use Ed Richards [removed phone# from public]

Asked by kingfrog 1 week ago

Last reply by Dropa 1 week ago

  • Solved

Cause of crash

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports: bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1a… (read more)

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports:

bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1ae42df-becb-495c-ab80-6c7700221130.txt bp-78b65c3e-594c-4559-9b3c-26ec60221130.txt bp-b734e6bc-80fb-4625-b745-b87970221130.txt bp-713358a8-a061-471d-8068-5a17d0221130.txt bp-bd826e9f-ec1b-4be5-b172-d0f590221130.txt bp-8b28f73f-82ee-41b4-92d0-85ab10221130.txt bp-6e7b6a49-c06b-4697-8d28-04f000221130.txt bp-485583da-9e1d-4afb-9158-7ef670221130.txt bp-f79bc6d3-bfa5-4466-a917-a1a6f0221130.txt bp-7e487525-cccb-4334-836c-617440221130.txt bp-4e6843b6-46a3-4d76-aee0-8a9f50221130.txt bp-14238cdd-97b8-4a88-8f16-180bc0221130.txt bp-082df4ff-e723-4e92-a886-539320221130.txt bp-a3ae7311-d82c-4517-9d8c-c0d190221130.txt bp-fb36e38d-b349-4ca7-b51b-c71fa0221130.txt bp-e1ba115b-b204-4d88-a664-3cbc20221130.txt bp-3b512ba0-3d36-4280-a2f5-9b87b0221130.txt bp-da26c265-f3e7-4a8c-982f-7bf370221130.txt

Asked by jan.prachar 1 week ago

Answered by jan.prachar 1 week ago

  • Solved

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 1 week ago

Answered by Robin 1 week ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 1 week ago

Answered by simonbergi9 1 week ago

  • Solved

Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (read more)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Asked by Chris 1 week ago

Answered by cor-el 1 week ago

  • Solved

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (read more)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Asked by wsb1 1 week ago

Answered by wsb1 1 week ago

  • Solved

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

after last update the yt permanently paused

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space… (read more)

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space bar longer the video is chopped is start - stop pieces. my system manjaro linux ( Linux 5.15.78-1-MANJARO (x86_64) ). ff version 107.0 (64-bit) thanks in advance Lukas

Asked by lukas_0 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Password/logins won't save

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I trie… (read more)

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

Asked by d_a_renoir 1 week ago

Answered by d_a_renoir 1 week ago

  • Solved

Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the de… (read more)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Asked by tilsig-firefox 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 1 week ago

Answered by cor-el 1 week ago

  • Solved

Canvas, Calendar and assignments not visible on firefox

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but… (read more)

Since the last update i have not been able to see my canvas student calendar or opens the assignments page in any course. I have tried the same in chrome and it works but when i tried to use safe mode and do the same in Firefox i wasn't able to get it to work. Video Link for the Screen Recording Done in safe mode

Asked by Bhalu 1 week ago

Answered by Bhalu 1 week ago

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Audio fades in when paused instead of continuing at volume level.

I know this is most likely a feature, but it's been annoying the hell out of me since I switched from Chrome and I don't know how to disable it. I have looked at multiple… (read more)

I know this is most likely a feature, but it's been annoying the hell out of me since I switched from Chrome and I don't know how to disable it. I have looked at multiple (~3) Reddit threads (two of which were archived) which gave me a total of 0 answers, I've looked at other forums, and I've found, get this, nothing. It's so annoying when for whatever reason, my music gets paused and then it's not at the volume I need it to be at, so I turn it up and then almost immediately turn it back down because of the audio fading. All I want is to know how to disable this, PLEASE.

  • Solved

[Bug Report] Issue with twitch chat emotes

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there … (read more)

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there and it's all fine. The issue is when you have the better TTV addon you can see custom emotes on twitch and some emotes are animated, the animated emotes sometimes freeze for a split second and lags the chat for the same time. I've disabled all addons on firefox except better TTV to see if other things are causing it, still does it. Made sure to test this on chrome as well with just the one addon.

Asked by Skaithakk 1 week ago

Answered by Terry 1 week ago