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yahoo mail not opening fully. works fine with Edge

my yahoo email is not completely opening with Firefox, but it opens fully with Edge, so unlikely to be a Norton firewall issue. i have cleared Firefox cache but that didn… (read more)

my yahoo email is not completely opening with Firefox, but it opens fully with Edge, so unlikely to be a Norton firewall issue. i have cleared Firefox cache but that didn't help. firefox says 'not syncing' at top right of screen. Syncing with what? i don't have a smart phone to sync with. A.B.

Asked by alcynbennett 5 hours ago

why my 2 firefox tabs show 75 % memory of 4gb being used

Hi, I just opened two tabs. One for hearing a video song and another for browsing. My computer resource monitor and mini tool box analysis show that 75 percent of 4 gb is… (read more)

Hi, I just opened two tabs. One for hearing a video song and another for browsing. My computer resource monitor and mini tool box analysis show that 75 percent of 4 gb is being used . How it could use that much memory for the above mentioned actions. I did not download anything nor opened so much of tabs. why this is and what is a fix for it. This I ask because, when I checked the performance tab actions, mostly it list firefox as resources for maximum memory use

Asked by jrj 5 hours ago

Some sites do not load an error appears

Some sites do not load after the last update, sites which I have used before cor-el Oct 2, 2022, 10:33:13 I have an email reply but I do not understand the jargon I am … (read more)

Some sites do not load after the last update, sites which I have used before cor-el Oct 2, 2022, 10:33:13 I have an email reply but I do not understand the jargon I am not a comp. buff. I need to have clear instructions Thank you G. Arthur

Asked by gladys2mike 6 hours ago

Can't set primary password (aka master password)

Can't set primary password (aka master password). Created a new firefox account but get an error message whenever I try to set a primary password. (Newest version of Fir… (read more)

Can't set primary password (aka master password). Created a new firefox account but get an error message whenever I try to set a primary password. (Newest version of Firefox installed) Thanks in advance!

Asked by msk100800 13 hours ago

Last reply by msk100800 6 hours ago

Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 3 days ago

Last reply by Janne 6 hours ago

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7.

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7. When the bookmark manager is opened and I attempt to maximize it, only… (read more)

Bookmark Manager in Firefox Nightly 107.0a1 (2022-10-02) (64-bit) can't be maximized in Windows 7. When the bookmark manager is opened and I attempt to maximize it, only the upper left corner of the page is displayed. This is the same portion that is displayed prior to attempting to maximize the window, but the rest of the maximized window is grayed-out.

Restarting in safe mode does not solve the issue. It used to work correctly until a few days ago. Currently, the only way to resolve this issue is to restore to the last save point in Windows 7. This seems to be a bug introduced with one of the latest patches.

Asked by DekuDekuplex 7 hours ago

Last reply by James 6 hours ago

Access Denied

I am having a lot of problems lately getting onto sites to shop that I used to be able to go to. One is "www.Boscovs.com" ... There are others, but this one just came up… (read more)

I am having a lot of problems lately getting onto sites to shop that I used to be able to go to. One is "www.Boscovs.com" ... There are others, but this one just came up. What is going on? Did something goofy take place with the latest update? Thanks for any help ... This is just SO aggravating. Sincerely, Carolyn Access Denied You don't have permission to access "http://www.boscovs.com/" on this server. This also happens when I use Microsoft Edge

Asked by HappyTrailz 8 hours ago

Stuttering When Playing Higher Resolution AV1 YouTube Videos

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is no… (read more)

I am experiencing poor performance on YouTube videos using the new AV1 codec. Hardware accelerated decoding is enabled on my AMD gpu, but the performance in Firefox is not as good as it should be. I first noticed the issue when trying to play an 8K video. The stuttering and frame drops at 8K make the video unplayable, but I also noticed that it was happening at 4K as well. At 4K, the stuttering is much less severe, and there are no dropped frames, but it can still ruin the experience of watching the video once I notice it stuttering every few seconds. I know this is an issue with Firefox specifically because the same videos play back much better on edge. There are still a few dropped frames in edge, so I think AMD might need to improve their drivers as well, but the videos are playable on edge whereas in Firefox they're not. I have also found that disabling hardware acceleration in Firefox actually results in the videos playing back much smoother. The cpu decoding is working far better than gpu decoding, but my general understanding of computers tells me this should not be the case.

Please help me figure out why this is happening, and let me know if you need any more information about my system or the issue.

Asked by ComputerGeek347 8 hours ago

Life time member

I have been a life time FIREFOX customer for years. Just recently my laptop quit working so I had to purchase another but a desktop. I now need the app to download FIRE… (read more)

I have been a life time FIREFOX customer for years. Just recently my laptop quit working so I had to purchase another but a desktop. I now need the app to download FIREFOX... Please send instruction

Thank You [email]@hotmail.com

Asked by tedbialy 14 hours ago

Last reply by Terry 8 hours ago

Firefox crashing instantly on startup

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture. Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) R… (read more)

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture.

Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) Reinstalling (Doesn't help event when doing a complete fresh install, deleting profiles, registry entries, and the program itself) Running windows in safe mode (Does work but I don't want to run in safe mode constantly) Adding a firewall exception (Doesn't work) Add an antivirus exception (Doesn't work)

I'm not getting any error reports or anything in general. I click the icon and it crashes.

Asked by Lxtte 3 days ago

Last reply by Lxtte 9 hours ago

Credit card autofill feature not available

Hi, I could not find the Credit card save / autofill in my Firefox browser. I tried enabling the config settings as given in this thread but no luck. Similar thread previ… (read more)

Hi,

I could not find the Credit card save / autofill in my Firefox browser. I tried enabling the config settings as given in this thread but no luck.

Similar thread previously answered

Firefox version: 105.0.1 Platform: Macos 12.6

Asked by Aiyappan 9 hours ago

Firefox blocking a website

I was trying to access a survey site, and I got an error message saying that Firefox couldn't open the page. I have never had this issue with this site, as I have been us… (read more)

I was trying to access a survey site, and I got an error message saying that Firefox couldn't open the page. I have never had this issue with this site, as I have been using it for most of this year. What should I do?

Asked by swordwolf 11 hours ago

Last reply by swordwolf 9 hours ago

How to prevent 'opened files' (temporary files) saved in the Downloads folder

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the … (read more)

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the file or just open it. For those files which I only want to open them once, I would click Open. Then, I would either save the file into another format or copy the content to somewhere else and be done with it. Those 'Opened' file were just temp files which would be deleted automatically after some time. But since the previous update of Firefox, the option to 'open downloaded files as temp files' seems to have been completely gone. I've already manually change the settings for all types of files back to 'Always ask' but the files I 'opened once' are no longer just temp files but permanently saved in the Downloads folder. I personally seldom save things in C drive. Today I occasionally opened the Downloads folder and was astonished to see that all the 'temp files' I opened last month are all saved in there. It's very annoying. Why should I even be wasting my time to clear these temp files manually? The only reason I've been using Firefox over Chrome for these many years is because Chrome always forces me to save all the downloaded files to my local drive and doesn't provide me the option to open them as temp files. If Firefox has become just like Chrome, forcing me to save all unwanted files to my local drive, what's the point for me to continue using Firefox?

Asked by racaywt 10 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 10 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Change Developer Tools Responsive Design Mode default resolution

I'm a web developer and I've been using the web developer Responsive Design Mode for some testing. Unfortunately the default resolution is 320x480 and while I do occasion… (read more)

I'm a web developer and I've been using the web developer Responsive Design Mode for some testing.

Unfortunately the default resolution is 320x480 and while I do occasionally test this resolution (it's our bare minimal mobile resolution) it's obnoxious to have to always choose the drop down menu to change the resolution every-single-time!

I've already searched through about:config settings for queries such as 320 and 480 separately.

So: how do I change the Responsive Design Mode default resolution?

Asked by jab_creations 12 hours ago

Last reply by jab_creations 10 hours ago

Is it possible to force pages in "support.mozilla.org" dark?

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works e… (read more)

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

Asked by prayan72 1 day ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 12 hours ago

Last reply by cor-el 11 hours ago

Need to change background color of about:blank page

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which … (read more)

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which is my home page and my new tab page.

Note I am not overriding colors; #CCCCCC only showed up as the bgcolor for about:blank. Occasionally websites which forgot to specify a background color would show up with a medium gray background, a minor inconvenience and a hint their coding was not so great.

Just realized my background color selection for about:blank isn't working anymore. The background color of the about:blank page is white. Not sure when it changed. I failed to notice when the medium gray disappeared because I have been reflexively pressing the dim screen button. I have vision issues and need to avoid a white screen.

There was a question in 2021 about the about:blank page bgcolor turning white which was archived but does not look resolved.

https://support.mozilla.org/en-US/questions/1344438

Does about:blank now specify a bgcolor, overriding my about:config setting? I still have browser.display.background_color set to #CCCCCC. Do I need to change another value for about:blank now? Thanks for your help.

Using Firefox 105.0.1 64-bit on a Windows 10 Toshiba laptop.

Asked by CLARMAP 19 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago