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Firefox crashes on my new pc

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-58… (read more)

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-5823f0231202

Asked by SA_Dragon 20 hours ago

Last reply by cor-el 3 hours ago

can not put firefox as my default pdf reader

I use firefox as my browser(I like it the best) I have edge on my computer because I upgraded to windows 10. I really dislike microsoft edge. I recently downloaded a coup… (read more)

I use firefox as my browser(I like it the best) I have edge on my computer because I upgraded to windows 10. I really dislike microsoft edge. I recently downloaded a couple of pdf's , in the settings it says that firefox opens the pdf. then I click on the pdf and when it opens it has a button that wants me to put edge as the default reader and so I go to the settings on firefox and it says that firefox is the reader tat opens the pdf but their is no way to make firefox my default pdf. it is really frustrating, as I said I really do not like the edge browser. Is there any way that this is fixed? thank you for your help!

sincerely terry barney

Asked by Terry Barney 2 days ago

Last reply by jonzn4SUSE 3 hours ago

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 2 weeks ago

Last reply by jonzn4SUSE 6 hours ago

Adding A secondary Email Account

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the seconda… (read more)

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

Asked by MG B 5 days ago

Last reply by James 6 hours ago

I Keep Getting an Error Message

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem starte… (read more)

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Asked by reven2574 7 hours ago

Link to yahoo changed to the German site (de.yahoo)

For some reason any time I try to access Yahoo I am automatically differed to the German site. Even if I manually enter yahoo.com I am deferred to "de.yahoo.com/?p=us". … (read more)

For some reason any time I try to access Yahoo I am automatically differed to the German site. Even if I manually enter yahoo.com I am deferred to "de.yahoo.com/?p=us". On other browsers there is no such issue.

If possible please reply to my yahoo mail ophiramitai@yahoo.com

Asked by ophir am 18 hours ago

Last reply by jonzn4SUSE 7 hours ago

Bookmarks Duplicating Themselves

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are… (read more)

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Asked by rickbearse 4 months ago

Last reply by King Ray 8 hours ago

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (read more)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 10 hours ago

Last reply by Terry 8 hours ago

Dragging web page elements causes them to increase in size

I often drag elements on trello.com. Whenever I drag an element, that element seems to double in size, making it hard to see what is underneath. Attached is an example.… (read more)

I often drag elements on trello.com. Whenever I drag an element, that element seems to double in size, making it hard to see what is underneath. Attached is an example.

I believe this is related to the fact that I am running Linux/X11 and my DPR is 2. From about:support:

  • Window Device Pixel Ratios 2,2,2,2
  • Window Protocol x11
  • OS Linux 6.1.0-13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (2023-09-29)

Is there an about:config setting or anything that will prevent scaling dragged elements?

Asked by jayenashar 9 hours ago

I installed Firefox on a new laptop and synced it. But when I log into some websites they do not recognize the password, even when they are correct and still work on my previous computer/Firefox brow’ for ‘Firefox

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when th… (read more)

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.

Asked by dschirch 16 hours ago

Last reply by dschirch 9 hours ago

get error in fgoogle search

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and cl… (read more)

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Asked by Mary 9 hours ago

  • Solved

Add bookmark dialog box does not show 'tags' section.

It's exactly like this only adding a tag does not rectify the problem. I can add tags in the bookmarks library, but the 'tags' section does not show when I Ctrl+D. Any … (read more)

It's exactly like this only adding a tag does not rectify the problem. I can add tags in the bookmarks library, but the 'tags' section does not show when I Ctrl+D. Any ideas? See screenshots here I would post them publicly but I'm not allowed to post publicly on imgur anymore after getting so many downvotes for questioning the sacred firefox's memory usage. Nice group of people (eyeroll).

Asked by jackd2 1 day ago

Answered by zeroknight 1 day ago

Why I cannot type the search content any longer into the G search bar in middle page?

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where i… (read more)

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

Asked by Kostas Trivizas 18 hours ago

Last reply by Terry 10 hours ago

unable to recover my saved bookmarks and history

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help m… (read more)

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

Asked by Amit Singh 11 hours ago

  • Solved

video upload issues

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsof… (read more)

In the last few weeks I've had problems uploading videos to sites like Meta's Business Suite using Firefox. So I did a little investigation today with a video on Microsoft Edge and Chrome browsers and had no problems uploading using the simple command "Ctrl + O" but it failed on Firefox browser. See pics attached. Whatever improvement you've recently made has totally screwed up my workflow.

Asked by selfishmetravel 14 hours ago

Answered by selfishmetravel 11 hours ago

  • Locked

Firefox Not Responding

Lets continue in /questions/1432631 As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing iss… (read more)

Lets continue in /questions/1432631

As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing issue.

Asked by Rafael Lecuona 1 day ago

'Too many requests to Kickstarter at this time.'

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by re… (read more)

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by responding to an email link sent to me by Kickstarter. Instead, I get a message which reads:

'You are sending too many requests to Kickstarter at this time. Please contact support@kickstarter.com if you continue to see this error.'

I have contacted Kickstarter, but their response is that the problem probably lies with my browser. Do you have any idea why this problem should suddenly have appeared?

Asked by Les Merrills 1 day ago

Last reply by jonzn4SUSE 11 hours ago

Computer Crashed - Trying to Recover Bookmarks and Tabs

Hi everyone, My computer crashed while updating from Windows 10 to Windows 11. Unfortunately, I had someone look at it and he formatted my hard drive and only did a part… (read more)

Hi everyone,

My computer crashed while updating from Windows 10 to Windows 11. Unfortunately, I had someone look at it and he formatted my hard drive and only did a partial backup of files. I thought my Mozilla Firefox account was syncing, but it seems like it did not happen in a while. Does anyone know if there's any hope in recovering the lost tabs and bookmarks? Any help would be appreciated. Thanks,

Kenan

Asked by kleparc 1 day ago

Last reply by jonzn4SUSE 11 hours ago